Restaurant & Opening Manager – Trilingual (French/Spanish/English) – Oh My Dog Madrid
Madrid, Spain
Permanent – Full-time – Year-round
Start date: October, ahead of opening
€32,000–€38,000 gross/year + monthly performance bonus up to €1,600
Professional fluency in French, Spanish, and English is required for this role. All three languages are essential.
About the role
After Ibiza, Oh My Dog is opening in Madrid. We're a modern, fast-casual food concept built on great food, flawless execution, a strong team, and a brand people come back to.
The Madrid location will be approximately 100–150 sqm, with a team of around 6 people across kitchen and operations. The business will focus on premium fast-casual dining, takeaway, delivery (Uber Eats, Glovo, etc.), B2B catering, and events.
We're looking for the person who will lead Oh My Dog Madrid from the ground up.
This is not a role for someone who arrives on opening day to manage a restaurant that's already built. You'll join several weeks before opening and work directly with the founders on fit-out follow-up, building processes, recruiting and training the team, setting up inventory and supplier flows, preparing delivery operations, developing catering opportunities, and getting everything ready for launch.
Once the doors open, you become the operational leader on the ground — making decisions, taking ownership, and leading by example.
Responsibilities
- Recruit, train, and manage a team of around 6 people across kitchen, sales, checkout, takeaway, and delivery
- Build a stable, high-performing team and a strong working culture
- Stay hands-on during service — supporting the floor, kitchen, and delivery as needed
- Ensure consistent product quality, hygiene, and food safety standards
- Manage inventory, reduce waste, and maintain strict operational processes
- Drive commercial growth: revenue, average spend, repeat customers, catering, and delivery platform performance
- Monitor key metrics: revenue, margin, food cost, labor cost, average ticket, waste, and customer satisfaction
- Contribute to brand content and social media presence (short-form video, stories, behind-the-scenes)
What we're looking for
- Solid experience in restaurants, fast-casual, hospitality, or food retail
- Proven team management and recruitment experience
- Genuine leadership, comfortable being operational and handling a rush
- Commercially minded, comfortable with numbers, margins, and food cost
- Strong hygiene and food-safety standards
- Organized, reliable, responsive, and autonomous
- A hospitality, restaurant management, or hotel school qualification is a plus
- Previous experience opening a new restaurant or location is a strong advantage
- Fluent/professional level in French, Spanish, and English (required)
Compensation
Fixed salary: €32,000–€38,000 gross/year, depending on profile and experience.
Monthly performance bonus up to €1,600, based on revenue milestones and overall performance (margin, food cost, waste, labor cost, hygiene, quality, customer satisfaction, catering, and delivery performance):
- €80,000 monthly revenue → up to +€300
- €100,000 → up to +€500
- €120,000 → up to +€800
- €160,000 → up to +€1,200
- €200,000+ → up to +€1,600/month
To apply
Please send your CV along with a short note covering:
- Your background and the teams you've managed
- Any restaurant opening or development experience
- Commercial results you're proud of
- Your level in French, Spanish, and English
- Your availability in Madrid
- Why you're the right person to build and lead Oh My Dog Madrid
Job Types: Full-time, Contract, Permanent
Pay: 32,000.00€ - 38,000.00€ per year
Work Location: In person
