What to expect at MediaMint?
At MediaMint, we love people who shape their surroundings and are always eager to learn. We value honesty, integrity, and self-awareness above all. If you’re driven by both professional and personal growth, MediaMint is the right place for you.
About MediaMint
MediaMint is an AI-powered Revenue Operations services company dedicated to accelerating innovation and revenue growth for platforms and publishers worldwide. Our mission is to drive operational efficiency, scalability, customer satisfaction, and actionable insights through advanced technology, automation, and AI.
We partner with industry leaders across AdTech, Consumer, CTV, Publishing, and Retail. With 2000+ professionals and offices in Hyderabad (HQ), San Francisco, New York, Krakow, and Ilorin, we support both Fortune 500 companies and high-growth startups.
Role Summary – Ad Success Representative (French) | Spain
This role is a blend of Account Management, Customer Success, and Ad Operations within the digital advertising space. As an Ad Success Representative, you will act as the primary point of contact between client partners and the internal Ad Operations team, ensuring advertising campaigns are executed successfully while delivering an excellent client experience.
Key responsibilities include:
- Managing a portfolio of client accounts and building strong relationships through regular business reviews and strategic recommendations.
- Coordinating with Ad Operations to ensure campaigns are launched, monitored, and optimized efficiently.
- Analyzing campaign performance data, identifying trends, and providing actionable insights to improve results.
- Supporting Direct IO, Programmatic, and Self-Serve advertising campaigns while ensuring operational excellence.
- Collaborating with cross-functional teams such as Product, Marketing, and Engineering to improve processes and enhance the customer experience.
- Helping develop standardized workflows and contributing to knowledge-sharing initiatives.
The ideal candidate should have:
- 3+ years of experience in Customer Success, Account Management, Ad Operations, or a similar client-facing role.
- Experience working with Salesforce, Excel/Google Sheets, Slack, and customer support tools.
- Strong analytical, communication, and problem-solving skills.
- Experience in digital advertising is highly preferred.
- Professional proficiency in French.
- Success in this role is measured by:
- Quality and accuracy of campaign execution.
- Client satisfaction (CSAT).
- Timely issue resolution and operational efficiency.
- Ability to manage multiple client accounts while delivering strategic value.
- Overall, this is a fast-paced, client-facing role where you'll combine relationship management, campaign operations, and data-driven optimization to help clients achieve their advertising goals while driving business growth.
- This summary is based on the role overview, responsibilities, required skills, and performance expectations outlined in the attached document.
Job Types: Full-time, Permanent
Pay: 40,000.00€ - 45,000.00€ per year
Application Question(s):
- Do you have experience in AdOp's / Digital Marketing?
Language:
Work Location: In person
