Operations Support Coordinator
Hotel's Performance is looking for an Operations Support Coordinator to join our Madrid-based team. This is a full-time hybrid position supporting day-to-day activities for hotel and hospitality clients.
The role combines operational coordination, administrative support and digital project assistance. You will work with internal teams to help keep client projects organised, ensure information is updated accurately and support the smooth delivery of ongoing hotel-related initiatives.
What You’ll Do
- Coordinate day-to-day operational requests and follow up on assigned tasks.
- Maintain and update client information, records and internal systems.
- Assist with the preparation of reports, spreadsheets and routine performance summaries.
- Support the coordination of digital marketing and hospitality projects.
- Communicate with internal team members and external hotel contacts when required.
- Help monitor project deadlines and ensure follow-up actions are completed on time.
- Organise documents, campaign information and operational materials.
- Identify missing or inconsistent information and escalate issues to the appropriate team.
- Provide general administrative and operational assistance across ongoing projects.
What We’re Looking For
- Previous experience in operations, administration, customer support or a related role.
- Good organisational skills and attention to detail.
- Comfortable working with spreadsheets, online systems and standard office software.
- Clear written and verbal communication skills.
- Ability to manage several tasks while meeting deadlines.
- A proactive and reliable approach to day-to-day work.
- Good working knowledge of English.
- Ability to work independently as well as collaboratively within a team.
What We Offer
- Full-time permanent position.
- Hybrid working model in Madrid.
- Monthly salary of EUR 2,000–2,300.
- Flexible working hours.
- Company computer provided for work.
- Training and professional development opportunities.
- Collaborative working environment within the hospitality sector.
Working Arrangement
This is a hybrid position. The role combines work from our Madrid office with remote working, depending on team requirements and business needs.
Candidates must be legally authorised to work in Spain.
Sueldo: 2.000,00€-2.300,00€ al mes
Beneficios:
- Ayuda al desarrollo profesional
- Flexibilidad horaria
- Ordenador de empresa
- Programa de formación
- Teletrabajo opcional
Ubicación del trabajo: Teletrabajo híbrido en 28028 Madrid, Madrid provincia
