Salarios de Call Center Agent en Comunidad de Madrid

Your primary responsibility will be to interact with customers and agents in a professional and. Will be crucial in delivering seamless and satisfying customer…

Enterprise Service Operations: While you will be core to BCG’s Operations Practice Area, you will partner closely with other practice Areas which share similar…

You will be working from our Madrid office in a 50% hybrid position, with the first 3 months approx. fully on-site for the adaptation period.

22.000 € al año

You will own the roadmap to define, build, and launch new ways for contact center agents to manage calls with interested customers and to measure the whole…

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.

Current live products include an agentic control testing platform, a regulatory monitoring tool across multiple jurisdictions, an AI assistant for multinational…