Salarios de Customer Experience Specialist en Andalucía

Collaborating with cross-functional teams such as Product, Marketing, and Engineering to improve processes and enhance the customer experience.

De 40.000 € a 45.000 € al año

You will work closely with internal stakeholders to ensure smooth HR processing and contribute to the timely and accurate delivery of HR services to our clients…

As a Customer Expert, you will handle inbound calls from retail customers in the Spanish market, assisting with: Affinity for technology and technical products.

Several years of experience in IT Support, Service Desk, or Ticket Process Management, along with initial team leadership experience.

Furthermore, you play a key role in analyzing customer financial information, making final credit decisions beyond automated scoring, and engaging with overdue…

Must have: Ability to interact with customers in different emotional states (excited, stressed, confused) with calmness and professionalism.