Salarios de Call Center Agent en Madrid, MD

Enterprise Service Operations: While you will be core to BCG’s Operations Practice Area, you will partner closely with other practice Areas which share similar…

Your mission is to manage and resolve customer cases efficiently while representing the OEM with professionalism and ensuring an excellent service experience.

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.

You will be working from our Madrid office in a 50% hybrid position, with the first 3 months approx. fully on-site for the adaptation period.

He will be responsible of securing revenue for the business by checking and following up on external Agencies from Italy. Excel and Microsoft Office knowledge.

As such, you play a critical role in shaping and defining technology initiatives that support global specialty logistics operations, working at the intersection…