20 publicaciones de empleo destacadas de salesforce lead en en remoto (¡Están contratando!)

Customer Success Team Lead (SMB)
Guesty —En remoto
- Jornada completa
- Teletrabajo
- CRM software
Solicitud rápida
8d
Head of CRM & Loyalty Growth
Discoup —En remoto
- Jornada completa
- Teletrabajo
- CRM software
- Inglés
- SQL
Solicitud rápida
1h
Join Our Talent Pipeline for Salesforce Consultants!
Nuvolar —En remoto
- Teletrabajo
- Español
- Microsoft Excel
- Salesforce
Solicitud rápida
Join Our Talent Pipeline for Salesforce Technical Consultants!
Nuvolar —En remoto
- Teletrabajo
- Español
- Microsoft Excel
- Salesforce
Solicitud rápida
Enterprise Customer Success Manager
Guesty —En remoto
- Jornada completa
- Teletrabajo
Solicitud rápida
Senior Manager, Customer & Partner Marketing
ToolsGroup —En remoto
- Jornada completa
- Teletrabajo
- Salesforce
- Manufactura
- Marketing
Application Support Analyst - 26194
Enverus —En remoto
- Teletrabajo
- CRM software
- Salesforce
- Inglés
14d
Sales Development Representative (Barcelona)
Typeform —En remoto
- Teletrabajo
- CRM software
- Ventas
- Salesforce
Sales Development Representative (US Market, LATAM based)
Crisalix LABS, SLU —En remoto
- Jornada completa
- Teletrabajo
- CRM software
- Español
- Ventas
Solicitud rápida
VP of EMEA, GTM
Everseen —En remoto
- Teletrabajo
- Ventas
- Liderazgo
Senior Implementation Consultant - RIMS (Remote)
Veeva Systems —En remoto
- De 68.000 € a 115.000 € al año
- Jornada completa
- Teletrabajo
- Español
- Oracle
- PMP
- Teletrabajo opcional
Senior Consultant - Vault PromoMats
Veeva Systems —En remoto
- De 68.000 € a 115.000 € al año
- Jornada completa
- Teletrabajo
- Español
- PMP
- Ventas
- Teletrabajo opcional
Account Executive – Europe & USA
Crisalix LABS, SLU —En remoto
- Horas extra
- Teletrabajo
- Ventas
- Inglés
- Liderazgo
Solicitud rápida
Immunoassay Sales Specialist
Bio-Techne —En remoto
- De 49.200 € a 78.740 € al año
- Jornada completa
- Teletrabajo
- Español
- Microsoft Excel
- Doctorado
Director, Sales, Southern Europe (Spanish & Italian Speaker)
SOTI Inc. —En remoto
- Jornada completa
- Teletrabajo
- Español
- Azure
- Ventas
Business Developer / Comercial B2B – Zona Barcelona
Starshot Software —En remoto
- De 25.000 € a 27.000 € al año
- Jornada completa
- Teletrabajo
- Español
- Ventas
- Inglés
- Flexibilidad horaria
- Teletrabajo opcional
Solicitud rápida
Migration Consultant
Veeva Systems —En remoto
- De 50.000 € a 85.000 € al año
- Jornada completa
- Teletrabajo
- Oracle
- Sistemas ERP
- Oficina
- Teletrabajo opcional
Diagnostic Western Sales Manager
Grifols Movaco SA —En remoto
- Jornada completa
- Teletrabajo
- Ventas
- Inglés
- Microsoft Office
Regional Sales Manager, Portugal (Remote)
CrowdStrike —En remoto
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés
Enterprise Account Executive (SW Europe)
AppViewX —En remoto
- Teletrabajo
- CRM software
- Ventas
- Salesforce
Solicitud rápida

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Customer Success Team Lead (SMB)

Guesty -
En remoto

Solicitud rápida

Detalles del empleo

Jornada completa
Hace 8 días

Cualificaciones

CRM software
SaaS

Descripción completa del empleo

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth.

With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations.

We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.

If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you.

We are looking for a Customer Success Team Lead to manage and develop our SMB segment in EMEA. The Team Lead will lead a global team of 5 CSMs responsible for 800+ clients across the region, and be responsible for driving customer retention, upsells, and overall account growth. This role will also support the Director in building scalable processes for the team, digitalising the customer journey, and coaching the CSMs on driving strategic conversations with clients.

If you're passionate about Customer Success, have a talent for developing high-performing teams, and thrive in a dynamic global environment, we want to hear from you. Join us in ensuring success for our SMB customers and driving strategic growth for Guesty.

Requirements:

Proven track record of managing 3+ CSMs in the B2B SaaS environment, ideally in an international environment
Proven track record of successfully closing upsells and managing high amount of accounts in a B2B Saas environment
Excellent communication and interpersonal skills, strategic thinking with the ability to align customer success strategies with business goals effectively across cultures and time zones
Demonstrated ability to handle complex customer situations and de-escalations
Proficiency in CRM systems, Customer Success tools and BI tools (Salesforce strongly preferred)
Familiarity with the SMB market and its unique challenges (preferred)
Experience in the short-term rental industry is a huge advantage
Barcelona-based candidates must work from the office twice a week; all other locations mentioned are fully remote.

Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Responsibilities:

Lead and mentor a team of global CSMs, ensuring they meet and exceed performance targets
Conduct regular performance reviews and provide ongoing feedback to the team members
Analyze customer data and trends to identify opportunities for process improvement and strategic initiatives
Report on team performance and portfolio health to senior leadership
Manage high-level customer escalations and maintain strong relationships with key accounts
Work cross-functionally with other teams (Operations, Sales, Onboarding) to resolve blockers for your team
Continuously raise the bar on the Customer Success team with high-quality work, proactive improvement suggestions, and a high level of internal collaboration

Solicitud rápida

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