20 publicaciones de empleo destacadas de leadership development program en sant boi de llobregat, barcelona provincia (¡Están contratando!)

Customer Advocacy Program Manager
HP —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- CRM software
- PMP
- Salesforce
Senior Project Manager / Associate Project Management Director
Optimapharm d.o.o. —Barcelona, Barcelona provincia
- De 80.000 € a 100.000 € al año
- Jornada completa
- Teletrabajo
- Inglés
- Investigación
- Máster
Change Management & Communications Expert
Sanofi —Barcelona, Barcelona provincia
- De 43.600,00 € a 58.133,33 € al año
- Microsoft Powerpoint
- Inglés
- Microsoft Office
Engagement & Internal Communications Internship (12 months)
Ogury —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Junior Business Analyst (Full Remote - Europe)
EverAI —Barcelona, Barcelona provincia
- Hasta 60.000 € al año
- Jornada completa
- Teletrabajo
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
- Vacaciones pagadas
- Teletrabajo opcional
10d
IT Program Manager (m/f/d)
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Agile
- IT
- Liderazgo
- Plan de pensiones
Program Manager – AI Transformation & Change
Schneider Electric —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Sistemas ERP
- Inglés
- Hotel
- Días de asuntos propios
- Teletrabajo opcional
Senior Learning & Development Partner – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Inglés
- Oficina
- Recursos humanos
14d
Talent Management Partner – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- Google Suite
- Inglés
International sales director – New technology products
De Rigo Vision spa —Barcelona, Barcelona provincia
- Desde 100.000 € al año
- Ventas
- Máster
- Grado
Solicitud rápida
Digital Sales Representative - Italy
ADP —Barcelona, Barcelona provincia
- Festivos
- Ventas
- Inglés
- Microsoft Office
- Vacaciones pagadas
- Seguro de vida
11d
Study Start Up Manager, IQVIA Biotech
IQVIA —Barcelona, Barcelona provincia
- Jornada completa
- Investigación
- Desarrollo de negocios
- Project management
- Teletrabajo opcional
13d
Accommodation Strategic Partnership Specialist – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Manager MD Office (m/f/d)
Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- Máster
- Project management
- Grado
11d
Junior/Mid AI Legal Specialist (Full Remote - Europe)
EverAI —Barcelona, Barcelona provincia
- De 55.000 € a 85.000 € al año
- Jornada completa
- Teletrabajo
- Inglés
- Máster
- Inteligencia artificial
- Vacaciones pagadas
- Teletrabajo opcional
Learning Internship (12 months)
Ogury —Barcelona, Barcelona provincia
- Inglés
- Microsoft Office
- Máster
Associate Project Manager
SITA Switzerland Sarl —Barcelona, Barcelona provincia
- Jornada completa
- PMP
- Inglés
- Oficina
- Teletrabajo opcional
AI Adoption Partner
eDreams ODIGEO —Barcelona, Barcelona provincia
- Informática
- Oficina
- Machine learning
Future Talent Traineeship Programme - Barcelona
Tesla —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Ventas
- Inglés
Global learning design & development expert
Bosch Group —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Grado
Solicitud rápida

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Customer Advocacy Program Manager

HP -
Sant Cugat del Vallès, Barcelona provincia

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Detalles del empleo

Jornada completa

Cualificaciones

CRM software
Power BI
PMP
Salesforce
Máster
Project management
B2B
SharePoint
Escalabilidad
Ciencias empresariales
Liderazgo

Descripción completa del empleo

Customer Advocacy Program Manager

Description -

Job Summary

This role owns the global Customer Advocacy STRATEGY. Defines vision, roadmap, governance, and scalability frameworks. Accountable for business impact, stakeholder alignment, and programme evolution. Does NOT execute day-to-day operations.

Responsibilities

FUNNEL STRATEGY:

Define funnel stages, criteria, and conversion targets
Design funnel analytics framework and reporting structure
Set advocate progression milestones and success metrics
Establish governance for funnel process changes

ASSET STRATEGY:

Set content priorities and editorial themes
Define quality standards and brand guidelines
Approve editorial direction and content taxonomy
Align asset themes with sales messaging and business priorities

SHAREPOINT STRATEGY:

Define taxonomy and organization strategy
Set governance for content lifecycle
Approve library structure changes
Design information architecture framework

REFERENCE STRATEGY:

Define reference request process
Design reference tracking framework
Establish reference programme governance

ENGAGEMENT PLATFORM STRATEGY:

Define gamification strategy and customer engagement model
Set platform requirements and success criteria
Design advocate recognition and rewards framework
Evaluate and approve platform vendors
Establish engagement metrics and program governance

BUSINESS IMPACT STRATEGY:

Define and monitor Business Impact KPIs (TCV, pipeline influence, win rate)
Partner with Sales leadership to embed advocacy into sales motions
Lead TCV impact measurement dashboard development
Present business impact to senior stakeholders
Drive adoption metrics across Sales, Marketing, Pursuit

GOVERNANCE OWNERSHIP:

Establish Advocacy Council and governance model
Define decision-making frameworks and escalation paths
Lead quarterly strategy reviews and roadmap planning
Set programme-wide standards and policies
Own stakeholder alignment and communication cadence

AGENCY RELATIONSHIP:

Own agency relationships and partnerships
Manage contract worker oversight and performance
Negotiate agency contracts and terms
Set quality standards for agency deliverables
Approve vendor selection and onboarding

Education & Experience Recommended

Master's degree in Business or related field

8+ years in customer advocacy, customer success, or related field
Experience in B2B enterprise environment preferred
Track record of building and scaling advocacy programs

Proficiency in CRM systems (Salesforce, MS Dynamics)
Familiarity with AI tools (Hey Marvin, Seismic, People AI)
Power BI or similar reporting tools

Preferred Certifications

Project Management Professional (PMP)

Knowledge & Skills

Strong strategic thinking and programme leadership
Proven ability to influence senior stakeholders and drive cross-functional alignment
Deep understanding of customer advocacy as a business growth lever
Strong storytelling and business acumen (connecting customer value to revenue impact)
Data-driven mindset with focus on measurable outcomes
Experience designing lifecycle advocacy motions across the customer journey
Experience driving standardisation and scalability of global programmes
Proficiency in leveraging AI tools to enhance efficiency and scale operations

Cross-Org Skills

Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope

Impacts large functions and leads large, cross-division functional teams or projects.

Complexity

Provides highly innovative solutions to complex problems within established policy.

Job -

Business Planning

Schedule -

Full time

Shift -

No shift premium (Spain)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "

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leadership development program empleos en sant boi de llobregat, barcelona provincia

Customer Advocacy Program Manager

Senior Project Manager / Associate Project Management Director

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Learning Internship (12 months)

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Future Talent Traineeship Programme - Barcelona

Global learning design & development expert

Quiero recibir la alerta de empleo más reciente de leadership development program en sant boi de llobregat, barcelona provincia

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