Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
—
Who You Are:
You’re a collaborative and results-driven professional who thrives in a dynamic retail environment. As a Sales
Supervisor, you help lead a team that delivers inclusive and exceptional customer experiences—both in-store
and virtually. You communicate clearly, support others with empathy, and approach challenges with
adaptability, enthusiasm, and a solution-focused mindset. You value diverse perspectives and foster a culture
where everyone can contribute meaningfully.
What You’ll Do:
People
Inspire, coach, and support the store team while partnering with the host store to build a culture of
accountability and performance.
Assist the management team in onboarding and developing team members, ensuring everyone feels
welcomed and supported.
.
Sales and Service
Guide the team to prioritize inclusive, high-quality customer experiences that builds loyalty and repeat
business in store and through virtual Shopping.
Ensure MK Ambassadors maintain client communication using all available clientelling apps and tools.
Proactively manage client database to increase sales.
Set and communicate clear sales goals and KPIs, ensuring all team members understand how they
contribute to success..
Operations
Promote a proactive approach to loss prevention, collaborating with store leadership to address
concerns early.
Use company communication platforms effectively and follow through on relevant updates and actions.
You’ll Need to Have:
Proven experience in retail, ideally within a fast-paced and customer-focused environment
Ability to lead and collaborate with empathy, clarity, and respect for diverse working styles
Comfort with technology and a willingness to use digital tools to enhance customer experience
Resilience and adaptability in a dynamic retail setting
Strong organizational and interpersonal skills, with attention to detail
Familiarity with retail KPIs and Microsoft Office
Proficiency in English (spoken and written)
What We Offer:
Cross-Brand Discounts & Private Employee Sales – Enjoy exclusive savings across all Capri
brands.
Vacation Allowance – Recharge with paid time off throughout the year.
Internal Mobility Across Capri Brands – Explore new career paths within the broader Capri network.
Employee Assistance Program – Confidential support for mental, emotional, and financial wellbeing
—
The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [email protected].
In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.
Compensation Range:
22.000,00 - 41.000,00 EUR
