20 publicaciones de empleo destacadas de customer specialist en barcelona, ct (¡Están contratando!)

Customer Care Specialist
Spendesk —Barcelona, Barcelona provincia
- Inglés
- Oficina
9d
Customer Success Manager EU
TyrAds —Barcelona, Barcelona provincia
- Marketing
- Grado
- Machine learning
5d
Temporary Contracts Specialist, Commercial Contracts M&A Project (12 months)
Agilent Technologies Spain S.L. —Barcelona, Barcelona provincia
- Turno de 12 horas
- Microsoft Excel
- Inglés
Operations Specialist – Program Delivery Manager
HP —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Grado
- Ciencias empresariales
- Parking gratuito
- Seguro de vida
Senior Strategic Sourcing Specialist – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Customer Support
Kabilio —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
- Teletrabajo opcional
- Oportunidades de crecimiento y desarrollo profesional
HR Services Specialist, Barcelona
CrowdStrike —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Office
- Habilidades de análisis
- Project management
Digital Activation & Content Specialist
Grupo Ferrer Internacional —Barcelona, Barcelona provincia
- CRM software
- Español
- Marketing
Procurement Senior Specialist
Arxada —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Microsoft Excel
- Sistemas ERP
Pricing & Product Specialist
Hyperion Materials & Technologies —Barcelona, Barcelona provincia
- CRM software
- Ventas
- Inglés
7d
Accommodation Operations Specialist
eDreams ODIGEO —Barcelona, Barcelona provincia
- Turno de 12 horas
- Español
- Servicio al cliente
- Inglés
Customer Support (Education Vertical)
SeQura —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Grado
Solicitud rápida
CAMPAIGN & LIFECYCLE MANAGEMENT - CRM, SENIOR SPECIALIST
Mango —Palau-solità i Plegamans, Barcelona provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- CRM software
- Habilidades organizativas
- Habilidades de comunicación
- Flexibilidad horaria
Project Manager - Tradeshows
TransPerfect —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Project management
- Grado
Solicitud rápida
Onboarding & Operations Specialist (Saas)
Amphora Logistics —Barcelona, Barcelona provincia
- Español
- Inglés
- Habilidades organizativas
- Seguro médico privado
Solicitud rápida
Customer Success Specialist, Life Sciences
JoVE —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Inglés
- Investigación
Solicitud rápida
8d
Lead Specialist CX & Planning
dsm-firmenich —Barcelona, Barcelona provincia
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Senior Talent Acquisition Specialist - (AI/Technical Recruiter)
Emburse —Barcelona, Barcelona provincia
- Jornada completa
- Grado
- Reclutamiento
- Inteligencia artificial
MARKETING & DIGITAL BUSINESS TRANSFORMATION SPECIALIST
CASMAR ELECTRONICA SA —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Sistemas ERP
- Inglés
Helpdesk Support Specialist | Barcelona
TransPerfect —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Solicitud rápida

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Customer Care Specialist

Spendesk
Barcelona, Barcelona provincia

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Detalles del empleo

Hace 9 días

Cualificaciones

Jira
Francés
Slack
Inglés
Zendesk
UX
B2B
SaaS
Alemán

Descripción completa del empleo

We’re looking for a Customer Care Specialist who is passionate about delivering exceptional

customer experiences. You’ll be the face of our support team, helping users get unstuck quickly,

advocating for their needs internally, and continuously improving our processes and knowledge.

This is a hands-on role focused on high-quality troubleshooting, clear written communication,

and proactive collaboration with Product, Engineering, and Operations.

Key Responsibilities

Own customer conversations across email and live chat, from first response to
resolution, with a focus on clarity, empathy, and speed.
Troubleshoot functional, account, and configuration issues; reproduce bugs; and
collaborate with various stakeholders for escalations and fixes.
Monitor and meet team SLAs and quality standards (first response time, time to
resolution, CSAT, Quality Assurance).
Maintain and improve macros, and internal runbooks to drive self-serve resolution and
consistency.
Identify recurring issues and surface insights that inform product improvements and UX
fixes.
Partner with Care Operations and BPO teams to align on process and quality, ensuring
consistent customer experiences.
Contribute to incident communications during outages or degradations, coordinating
updates and resolutions.
Champion the voice of the customer (VoC) in cross-functional forums and participate to
continuous improvement initiatives

What we're looking for

2+ years in customer support for a SaaS, fintech, or similar product-led company.
Outstanding written communication in English and French; additional languages
(especially German) are a plus.
Collaborative mindset and strong team spirit.
Strong troubleshooting mindset: ability to break down problems, test hypotheses, and
clearly document steps and findings.
Empathy and patience under pressure; you keep users informed and confident even
when issues are complex.
Familiarity with modern support and collaboration tools (e.g., Zendesk/Intercom, Jira,
Salesforce, Notion, Slack).
Process-oriented, with experience improving documentation and quality standards.
Strong sense of ownership: you make sure to handle ticket resolution and satisfaction.

Nice to have

Experience in spend management, payments, cards, invoicing/AP, or expense workflows.
Knowledge of KYC/AML, chargebacks, or payment rails.
Experience in B2B.

As we are an international team, please submit your application and CV in English.

About Spendesk
Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as Payfit, Accor, Welcome to the Jungle, Swile, Big Mamma, Malt and Yousign. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission.

For more information: www.spendesk.com/press

About our people & culture
We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset.

About our benefits
Our culture is built on trust, empowerment, and growth — with benefits to match!

Flexible on-site and remote policy (up to 4 days per month + 3 non-consecutive weeks per year)
Alan health insurance (fully covered by Spendesk)
Meal vouchers through Edenred (€6 per working day)
100% reimbursement on public transportation subscription
Access to Moka.care for emotional and mental health wellbeing
28 days of holidays
Latest Apple equipment
Great office snacks to fuel your day
A positive team to work with daily!

Diversity & Inclusion

At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.

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Customer Success Specialist, Life Sciences

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Quiero recibir la alerta de empleo más reciente de customer specialist en barcelona, ct

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