20 publicaciones de empleo destacadas de customer service representative en terrassa, ct (¡Están contratando!)

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Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
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- Salesforce
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The Knot Worldwide —Barcelona, Barcelona provincia
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- Ventas
- Inglés
- Oficina
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MSX International —Sant Just Desvern, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
Sales Manager (Gourmet)
Cargill —Barcelona, Barcelona provincia
- Español
- Ventas
- Inglés
BISO - RDU
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Azure
- Investigación
12d
Outbound Sales Representative - German market
Netenders Holding —Barcelona, Barcelona provincia
- Trabajo híbrido
- CRM software
- Ventas
- Salesforce
Outbound Sales Representative - Italian Market
Netenders Holding —Barcelona, Barcelona provincia
- Trabajo híbrido
- CRM software
- Español
- Ventas
12d
Junior Inside Sales
Edpuzzle —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- CRM software
- Español
- Ventas
Solicitud rápida
Business Development Representative (BDR) – Autodesk Tandem
Autodesk —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Ventas
- Salesforce
QA Operations Specialist
Biomat SA —Parets del Vallès, Barcelona provincia
- Jornada completa
- Inglés
- Microsoft Office
- Máster
10d
Apprentice RA Documentation P&B
dsm-firmenich —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
Customer Success Specialist
Joseph Ribkoff —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Servicio al cliente
- Sistemas ERP
Solicitud rápida
1d
Sales Development Representative (UKI)
Bsport —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Ventas
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CPQ Deployment Leader
Schneider Electric —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Oracle
- Informática
- Días de asuntos propios
- Teletrabajo opcional
Account Executive New Business, Italian Market
The Knot Worldwide —Barcelona, Barcelona provincia
- Trabajo híbrido
- Ventas
- Inglés
- Oficina
- Programa de recomendación
Sales Development Representative (Nordics-Finnish) - Barcelona Hybrid
Boomi —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Servicio al cliente
- Inglés
Customer Service Team Leader - IT/EN/ES
Transcom —Barcelona, Barcelona provincia
- Español
- Microsoft Excel
- Servicio al cliente
14d

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Customer Operations Representative (France)

Helly Hansen -
Barcelona, Barcelona provincia

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Detalles del empleo

Hace 9 días

Cualificaciones

Francés
Español
Servicio al cliente
Sistemas ERP
Inglés
Gestión de compliance
Italiano

Descripción completa del empleo

Founded in Norway in 1877, Helly Hansen continues to develop professional grade apparel that helps people stay and feel alive. Through insights drawn from living and working in the world’s harshest environments, the company has developed a long list of first-to-market innovations, including the first supple waterproof fabrics nearly 150 years ago. Other breakthroughs include the first fleece fabrics in the 1960s, the first technical base layers in the 1970s, made with LIFA® Stay Dry technology, the patented H2Flow™ temperature regulating system, and the revolutionary lighter, warmer LIFALOFT™ insulation. Building on Helly Hansen’s proprietary HELLY TECH® waterproof/breathable system, the technical outdoor brand has most recently introduced the award-winning LIFA INFINITY PRO™ - the company’s most innovative waterproof/breathable technology to date.

Helly Hansen is a leader in technical sailing and performance ski apparel, as well as premium workwear. Its uniforms are worn and trusted by more than 55,000 professionals and can be found on Olympians, National Teams, and at more than 200 ski resorts and mountain guiding operations globally.

Helly Hansen’s outerwear, base layers, sportswear and footwear are sold in more than 40 countries around the world. To learn more about Helly Hansen’s latest collections, visit www.hellyhansen.com.

About the Role

We are looking for a Customer Operations Representative to join our South European Customer Operations team, supporting our French wholesale and B2B customers.

In this role, you will play a key part in managing the end-to-end order lifecycle, coordinating deliveries, and supporting after-sales processes. You will work closely with Sales, Logistics, and Finance to ensure an excellent customer experience and contribute to the continued growth of one of Norway’s most internationally recognized consumer brands.

This position is ideal for someone who enjoys combining customer interaction, operational excellence, and cross-functional collaboration in an international environment.

Key Responsibilities

Customer Service & Service Excellence

Deliver first-class customer service to French wholesale and B2B customers
Act as a key point of contact for order-related questions, deliveries, and after-sales topics
Proactively communicate with customers regarding order status, availability, and potential changes
Contribute to continuous improvement initiatives and the Service Excellence strategy
Balance customer needs with cost-effective and value-driven solutions

Order & Operations Management

Support and follow up on order entry to ensure accuracy and completeness
Verify pricing, discounts, and commercial terms according to seasonal deadlines
Monitor product availability and coordinate closely with Sales and Logistics on changes affecting orders
Ensure timely order release to meet requested delivery dates
Handle returns, chargebacks, and order-related exceptions
Support the monthly forecasting process and follow up on shipping targets for the French market

Collaboration & Teamwork

Work closely with Sales, Finance, Logistics, and other internal teams to ensure smooth operations
Contribute to a strong team culture through collaboration, knowledge sharing, and back-up support
Participate in local or global projects when required

What You Bring

Experience & Qualifications

Experience in customer service, customer operations, or order management role
Strong operational mindset with attention to detail and follow-through
Ability to manage multiple priorities in a fast-paced environment
Comfortable working with IT systems; ERP experience is an advantage
Native French and fluent English (main working language)
Spanish or Italian is a plus

Personal Attributes

Customer-focused with a proactive, solution-oriented approach
Strong communication and collaboration skills
Organized, reliable, and comfortable working with deadlines
Positive team player with a continuous improvement mindset

What We Offer

A role within a young, dynamic, and international team
A culture of ownership, empowerment, and continuous improvement
Opportunities to grow and develop within Customer Operations and the wider organization
An exciting phase of growth within a strong international brand
Working out of the newly opened South European HQ, located in the heart of Barcelona, set within a characterful historic building
Employee discounts on our products

Equal Opportunity Statement
We are an equal opportunity employer. All applications will be assessed solely on the basis of skills, experience and potential, in compliance with applicable laws.

Any questions can be directed to [email protected]

Application is ONLY accepted in the portal (due to personal data protection rules) and not later than 15th July 2026.

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