20 publicaciones de empleo destacadas de customer support specialist en barcelona, ct (¡Están contratando!)

Customer Care B2C Specialist (Temporary)
PUIG —Barcelona, Barcelona provincia
- Español
- Microsoft Excel
- Habilidades de análisis
7h
Product Support Specialist - EMEA
Ashby —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Teletrabajo
- Liderazgo
- Días de asuntos propios
Mexican Spanish Translation Specialist (EN/MX-ES), Translation Services Operations
Amazon Spain Services, S.L.U. —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
Support Specialist - Catalan and Spanish
Revolut —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Oficina
Customer Success Manager EU
TyrAds —Barcelona, Barcelona provincia
- Marketing
- Grado
- Machine learning
6d
Customer Success Specialist, Life Sciences
JoVE —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Inglés
- Investigación
Solicitud rápida
9d
Junior/Mid AI Legal Specialist (Full Remote - Europe)
EverAI —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inglés
- Máster
- Inteligencia artificial
- Vacaciones pagadas
- Teletrabajo opcional
Customer Care Specialist
Spendesk —Barcelona, Barcelona provincia
- Inglés
- Oficina
10d
Sales/Purchasing Support Specialist - 12 Month Contract
Prinova Europe —Barcelona, Barcelona provincia
- Trabajo híbrido
- CRM software
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
1d
Packaging Quality Specialist
PUIG —Barcelona, Barcelona provincia
- Español
- Inglés
- Máster
7h
AI Support Delivery Manager - Customer Care
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Máster
- Inteligencia artificial
- Liderazgo
Solicitud rápida
Trilingual Technical Support Specialist | SaaS BCN
Ringover —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Salesforce
- Inglés
Emerging Technology Adoption Specialist, Arabic Speaker
Autodesk —Barcelona, Barcelona provincia
- Jornada completa
- Grado
HR Services Specialist, Barcelona
CrowdStrike —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Office
- Habilidades de análisis
- Project management
Junior Early lifecycle Specialist - French
Sumup —Barcelona, Barcelona provincia
- Inglés
- POS
Accommodation Market Specialist (Temporary) – Hybrid
eDreams ODIGEO —Barcelona, Barcelona provincia
- CRM software
- Salesforce
- Inglés
Mobility Specialist - EMEA
Remote —Barcelona, Barcelona provincia
- Teletrabajo
- Inglés
- Habilidades de comunicación
- Vacaciones pagadas
- Teletrabajo opcional
Accommodation Operations Specialist
eDreams ODIGEO —Barcelona, Barcelona provincia
- Turno de 12 horas
- Español
- Servicio al cliente
- Inglés
Customer Support Specialist (Dutch speaking)
Amsterdam Platform Creation —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Investigación
Product Support Specialist
Abacum —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés

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Customer Care B2C Specialist (Temporary)

PUIG -
Barcelona, Barcelona provincia

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Detalles del empleo

Contrato temporal
Hace 7 horas

Cualificaciones

Español
Microsoft Excel
E-commerce
Habilidades de análisis
UAT
Cloud
Administración y dirección de empresas
Ciencias empresariales

Descripción completa del empleo

Brand

No specific Brand

City

Barcelona

Work area

Supply Chain

Job type

Temporary

The Opportunity

We are looking for an enthusiastic Customer Care B2C Specialist to speed up our capabilities, processes andtools. You will be focused to deliver outstanding experiences and relaying insights from consumersinteractions. Your contribution will be key to become a data driven organization and develop a continuousconsumer experience excellence.

What you'll get to do

Support Consumer Care Operations order to cash process

Monitor service levels and solving/escalating incidents
Fraud prevention process
SAP integration process
Stockout process
Delivery process
Order replacement process
Manage quality issues
Return process
Commercial refund process
Return and rejection processes

Support Consumer Care Experience team

Consumer brands and products questions
Brand animation and promotions
Product availability requests reception and follow-up
General requests reception, escalation and follow-up

Support Consumer Care projects coordination

Identify processes that need improvement & automation
Provide insights and business impacts to assess its priority
Benchmark CX solutions and follow-up
Support UAT and go live follow-up

We'd love to meet you if you have

Experience

Minimum 1 year in a similar job
Experience in luxury, beauty or fashion will be a plus

Education

Degree in Business Administration, Industrial Engineering or similar

Languages

English and Spanish: fluent
Other languages: not a must, but will be a plus

Competencies

Ability to listen and active problems-solver
Ability to orchestrate multiple tasks and deliver on time
Meticulous attention to detail
Ability to handle pressure and workload
Analytical skills
Excellent communications skills

Specific knowledge

OTC processes & quality issues (required)
SAP (required)
Proficiency in Excel (required)
E-commerce experience (will be a plus)
Shopify (will be a plus)
SAP Commerce Cloud (will be a plus)

A few things you'll love about us

Una cultura de trabajo emprendedora, creativa y acogedora
Oportunidades de aprendizaje y desarrollo
Una empresa internacional con muchas oportunidades de crecimiento profesional
Un paquete competitivo de compensación y beneficios

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

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customer support specialist empleos en barcelona, ct

Customer Care B2C Specialist (Temporary)

Product Support Specialist - EMEA

Mexican Spanish Translation Specialist (EN/MX-ES), Translation Services Operations

Support Specialist - Catalan and Spanish

Customer Success Manager EU

Customer Success Specialist, Life Sciences

Junior/Mid AI Legal Specialist (Full Remote - Europe)

Customer Care Specialist

Sales/Purchasing Support Specialist - 12 Month Contract

Packaging Quality Specialist

AI Support Delivery Manager - Customer Care

Trilingual Technical Support Specialist | SaaS BCN

Emerging Technology Adoption Specialist, Arabic Speaker

HR Services Specialist, Barcelona

Junior Early lifecycle Specialist - French

Accommodation Market Specialist (Temporary) – Hybrid

Mobility Specialist - EMEA

Accommodation Operations Specialist

Customer Support Specialist (Dutch speaking)

Product Support Specialist

Quiero recibir la alerta de empleo más reciente de customer support specialist en barcelona, ct

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