20 publicaciones de empleo destacadas de head of en madrid, md (¡Están contratando!)

Head of Customer Intelligence
Verisure —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Español
- Inglés
- SQL
Solicitud rápida
Head of Fund Operations
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Oficina
- Contabilidad
Head of Performance Marketing
Bark —Madrid, Madrid provincia
- Teletrabajo
- Español
- Inglés
- Máster
- Teletrabajo opcional
Head of CRM
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- CRM software
- Oficina
- Máster
7d
Head of Consumer Finance
PcComponentes —Madrid, Madrid provincia
- 60.000 € al año
- Trabajo híbrido
- Español
- Inglés
- Negociación
- Flexibilidad horaria
13d
Head of Agentic SDLC
El Corte Inglés —Madrid, Madrid provincia
- DevOps
- Máster
- Grado
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
Head of Performance
RightHand —Madrid, Madrid provincia
- Trabajo híbrido
- Project management
- Liderazgo
- Habilidades de comunicación
Head of Capital Management - Western Europe
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- Oficina
- Contabilidad
Head of Retail - Madrid - 40h
Miin Cosmetics —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Microsoft Outlook
Solicitud rápida
Growth Manager Senior
Product Hackers —Madrid, Madrid provincia
- De 40.000 € a 50.000 € al año
- Festivos
- Teletrabajo
- Gestión de equipo
- Recursos humanos
Head of Finance
Egis Group —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Sistemas ERP
Solicitud rápida
Head of Marketing
Easyship —Madrid, Madrid provincia
- Jornada completa
- Project management
- Inteligencia artificial
- Liderazgo
- Teletrabajo opcional
Solicitud rápida
Head of Retention & Loyalty Role
Verisure —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Español
- Inglés
- Grado
Solicitud rápida
Head of AI & Bio-Data Science
Myzelence BioTech Analytics —Madrid, Madrid provincia
- 82.000 € al año
- Español
- Doctorado
- Informática
- Seguro médico privado
- Seguro dental
Solicitud rápida
Head of People Data, Analytics & AI
Deloitte —Madrid, Madrid provincia
- Teletrabajo
- Oficina
- SQL
- Psicología
- Flexibilidad horaria
Head of Road & Distribution Strategy
Noatum HOLDINGS —Coslada, Madrid provincia
- Jornada completa
- Español
- Inglés
- Oficina
Head of Business & Economics / Business Teacher (IB)
Inspired —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Habilidades de análisis
- Administración y dirección de empresas
Head of EMEA PMO and Deputy Head of Control Tower-ITSM (#SITP)
BNP Paribas —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Project management
Head of Engineering - Options
Keyrock —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- SQL
- C++
- Reclutamiento
Head of Marketing
saas.group —Madrid, Madrid provincia
- Teletrabajo
- Inglés
- APIs
- Marketing
- Teletrabajo opcional
Solicitud rápida
8d

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Head of Customer Intelligence

Verisure -
Pozuelo de Alarcón, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

Español
Inglés
SQL
Segmentación de clientes
Grado
Machine learning
Usabilidad
Portugués
Administración y dirección de empresas
SaaS
Liderazgo

Descripción completa del empleo

We are looking for a talented, curious and hands-on Head of Customer intelligence to join our growing Customer Marketing Team based in Madrid and supporting 5 countries across Latin America.

Verisure is a leading provider of professionally monitored security solutions. Our business model integrates product development, design and sales with installation, service and a 24/7 professional monitoring solution. Our range of products includes home security, fire and water safety, personal security and smart home systems. Thanks to a strong focus on high quality, the company’s customers are amongst the most satisfied and loyal in the industry.

Over the past years, Verisure has experienced an exceptional and resilient financial performance with a very long-track record of double-digit growth - thanks to continuous drive for Innovation, our very sophisticated Go To Market and replicable business model for expansion into new countries. Our strong and visionary Management Team is now supporting the business next phase of growth with a robust business plan for value creation.

Role purpose:

Lead the Customer Intelligence strategy to maximize the value of customer data, analytics and insights across the customer lifecycle, enabling data-driven decision making and supporting retention, engagement, growth and customer experience initiatives.

The role is responsible for developing advanced customer analytics capabilities, identifying risks and opportunities within the customer base, and transforming data into actionable business insights to drive sustainable growth and profitability of the recurring revenue portfolio.

The successful candidate will join the LatAm Customer Value Management team.

Main functions and tasks:

Define and execute the Customer Intelligence and customer analytics strategy across the full customer lifecycle.
Develop advanced analytics capabilities to support retention, loyalty, portfolio management and customer growth initiatives.
Identify customer behavior patterns, churn drivers, risks and commercial opportunities through data analysis.
Lead the development of customer segmentation, predictive models and next-best-action capabilities.
Generate actionable insights to support strategic and operational decision making.
Define and monitor customer KPIs, dashboards and customer health indicators.
Ensure consistency, quality and governance of customer-related data and KPIs.
Collaborate with Data, IT and Business teams to improve data accessibility, usability and Single Source of Truth capabilities.
Support the implementation of AI-driven initiatives and advanced analytics solutions.
Drive automation and continuous improvement initiatives within customer analytics processes.
Translate complex analytical outputs into business-oriented recommendations for senior stakeholders.
Collaborate cross-functionally with Customer, Marketing, Operations, Sales and Finance teams to support customer value optimization initiatives.

Desired Qualifications and Skills:

7+ years of experience in Customer Analytics, Customer Intelligence, Business Intelligence, CRM Analytics, Data Analytics or Advisory roles.
Bachelor’s degree in Engineering, Mathematics, Statistics, Economics, Business Administration or related fields.
Strong analytical and strategic thinking capabilities.
Deep understanding of customer lifecycle management and recurring revenue business models.
Advanced knowledge of customer analytics, segmentation and predictive modeling.
Strong data-driven mindset with experience transforming data into business actions.
Experience working with dashboards, KPIs and customer performance monitoring.
Exposure to AI, machine learning and advanced analytics initiatives.
SQL and data querying capabilities will be valued.
Strong stakeholder management and cross-functional leadership skills.
Ability to simplify complex analytical concepts for non-technical stakeholders.
Experience in recurring revenue industries (telecom, SaaS, utilities, insurance or similar) will be highly valued.
Fluent in English and Spanish; Portuguese will be considered a plus.

Our DNA: Passion, Commitment, Innovation, Teamwork, Trust, and Responsibility.

If you want to know more about the position do not hesitate to apply!

Solicitud rápida

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head of empleos en madrid, md

Head of Customer Intelligence

Head of Fund Operations

Head of Performance Marketing

Head of CRM

Head of Consumer Finance

Head of Agentic SDLC

Head of Performance

Head of Capital Management - Western Europe

Head of Retail - Madrid - 40h

Growth Manager Senior

Head of Finance

Head of Marketing

Head of Retention & Loyalty Role

Head of AI & Bio-Data Science

Head of People Data, Analytics & AI

Head of Road & Distribution Strategy

Head of Business & Economics / Business Teacher (IB)

Head of EMEA PMO and Deputy Head of Control Tower-ITSM (#SITP)

Head of Engineering - Options

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Quiero recibir la alerta de empleo más reciente de head of en madrid, md

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