20 publicaciones de empleo destacadas de cloud & integration architect en madrid, md (¡Están contratando!)

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Las Rozas de Madrid, Madrid provincia
- Jornada completa
- Informática
- Grado
- APIs
Senior AI Tech Architect, Solutions - Madrid | BCG Platinion
Boston Consulting Group —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Español
- Azure
Lead AI Tech Architect - Madrid | BCG Platinion
Boston Consulting Group —Madrid, Madrid provincia
- Jornada completa
- Español
- Azure
- Inglés
Solutions Architect
Sanoma Media —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Máster
AI Architect, Finance
Flipp —Madrid, Madrid provincia
- Horas extra
- Teletrabajo
- Azure
- Sistemas ERP
- Inglés
Solicitud rápida
Presale Architect / Technology Consultant
Trinetix —Madrid, Madrid provincia
- Trabajo híbrido
- Azure
- DevOps
- Inglés
Solicitud rápida
Genesys Cloud Engineer
Globant —Madrid, Madrid provincia
- Inglés
- AWS
- Machine learning
Senior Group Technical Architect
HCLTech —Madrid, Madrid provincia
- Azure
- DevOps
- AWS
5d
Creator (Forward Deployment/Core Engineer)
Talky Labs S.L —Madrid, Madrid provincia
- Jornada completa
- Español
- Máster
- AWS
Solicitud rápida
Cloud Network Engineer
Paymentology —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Azure
- AWS
- Scripting
Director Cloud Engineering (Hybrid)
Colliers International EMEA —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- PMP
Solicitud rápida
Data Engineer – Google Cloud Platform (GCP)
Kyndryl —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- SQL
Cybersecurity Offer Lead | Integration Services
Thales —Madrid, Madrid provincia
- Jornada completa
- Español
- Informática
- Ventas
Data Architect
Tecnalis Solution Providers —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- DevOps
- SQL
Infraestructure Scpecialist
Kyndryl —Tres Cantos, Madrid provincia
- Jornada completa
- DevOps
- Sistema operativo Windows
- AWS
Integration Analyst
Sika —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Informática
- Sistemas ERP
- Plan de pensiones
Solicitud rápida
Partner Solutions Architect, Agentic Business Processes, AWS Partner Field EMEA
AWS EMEA SARL (Spain Branch) —Madrid, Madrid provincia
- Jornada completa
- Español
- Informática
- Ventas
Starlims Integration Expert
SGS —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Oracle
- Informática
Solicitud rápida
Platform Domain Architect
Sanoma Media —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Azure
- Informática
Senior Solution Architect - Genesys
Roche —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Máster

Quiero recibir la alerta de empleo más reciente de cloud & integration architect en madrid, md

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Las Rozas de Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Informática
IVR
Grado
APIs
Cloud
Inteligencia artificial

Descripción completa del empleo

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

Solicitar ahora

Refina tu búsqueda

cloud & integration architect empleos en madrid, md

Solutions Architect – Contact Center (Cloud & AI)

Senior AI Tech Architect, Solutions - Madrid | BCG Platinion

Lead AI Tech Architect - Madrid | BCG Platinion

Solutions Architect

AI Architect, Finance

Presale Architect / Technology Consultant

Genesys Cloud Engineer

Senior Group Technical Architect

Creator (Forward Deployment/Core Engineer)

Cloud Network Engineer

Director Cloud Engineering (Hybrid)

Data Engineer – Google Cloud Platform (GCP)

Cybersecurity Offer Lead | Integration Services

Data Architect

Infraestructure Scpecialist

Integration Analyst

Partner Solutions Architect, Agentic Business Processes, AWS Partner Field EMEA

Starlims Integration Expert

Platform Domain Architect

Senior Solution Architect - Genesys

Quiero recibir la alerta de empleo más reciente de cloud & integration architect en madrid, md

Related Searches

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión