20 publicaciones de empleo destacadas de account specialist en barcelona barcelona provincia (¡Están contratando!)

Customer Success Specialist - Europe
Freightos —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Ventas
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- Inglés
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Sales Application Specialist Biotechnology
Werfen —Barcelona, Barcelona provincia
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- Ventas
- Inglés
- Investigación
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Exoticca —Barcelona, Barcelona provincia
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- Microsoft Excel
- Ventas
- Inglés
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Digital Communication Specialist
TRADEBE —Sant Joan Despí, Barcelona provincia
- Español
- Informática
- Marketing
4d
KYC and Onboarding Specialist (f/m/x)
Deutsche Bank —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
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Clarivate —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Microsoft Powerpoint
- Microsoft Word
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Sales Representative, Italian speaker
Autodesk —Barcelona, Barcelona provincia
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- Jornada completa
- Inglés
Senior Strategic Account Manager
Tuum —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Marketing
Solicitud rápida
Hunter (English-speaking) - Hybrid - High Tech Industry HS03
Concentrix —Barcelona, Barcelona provincia
- 20.376 € al año
- Jornada completa
- Trabajo híbrido
- Ventas
- Inglés
3d
Digital Account Manager Senior
Adsmurai —Barcelona, Barcelona provincia
- Trabajo híbrido
- Ventas
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
Workforce Planning Specialist
Konecta BCN —Barcelona, Barcelona provincia
- Festivos
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Solicitud rápida
10d
Associate Electrophysiology Mapping Specialist
Medtronic —Barcelona, Barcelona provincia
- De 32.400 € a 48.600 € al año
- Jornada completa
- Español
- Enfermería
- Ventas
Lead Qualification Specialist
Gartner —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Core Information Offering Specialist - MedTech
IQVIA —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
- Teletrabajo opcional
Operational Account Manager Europe (m/f/d)
205 - Hellmann Worldwide Logistics Germany GmbH & Co. KG —El Prat de Llobregat, Barcelona provincia
- Jornada completa
- Español
- Microsoft Excel
- Ventas
Solicitud rápida
2d
Sales Enablement Specialist
Holded —Barcelona, Barcelona provincia
- Horas extra
- Trabajo híbrido
- CRM software
- Español
- Ventas
- Abono gimnasio
Solicitud rápida
9d
Renewals Account Manager - Intellectual Property
Clarivate —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Salesforce
- Oficina
Account Manager Executive (German - speaking) High Tech Industry HE04
Concentrix —Barcelona, Barcelona provincia
- 20.976 € al año
- Jornada completa
- Ventas
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Head of Account Management – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- CRM software
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- Inglés
Business Development Representative (dutch speaker)
Autodesk —Barcelona, Barcelona provincia
- De 42.000 € a 61.600 € al año
- Jornada completa
- CRM software
- Ventas
- Salesforce

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Customer Success Specialist - Europe

Freightos -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Hace 2 días

Cualificaciones

Jira
Francés
Ventas
Salesforce
Gestión en la cadena de suministro
Logística
Inglés
B2B
APIs
SaaS
Gestión de cuentas
Alemán

Descripción completa del empleo

About Us

Almost every single thing that you eat, wear, or use is imported or exported. Freight quite literally moves the world. And we’re helping it move even better. Freightos (Nasdaq: CRGO) is the global rate management, booking and payment platform for the trillion-dollar freight industry. Hundreds of airlines, trucking companies, ocean liners, and thousands of importers and exporters use our platform to move goods around the world faster and more efficiently. This matters. Efficient freight ultimately makes things cost a little bit less when you buy them in the store. As the leading global freight booking platform for a massive industry, we’ve been crushing it with double-digit growth, year after year, supporting well over one million shipments every year.

About the Role

We are looking for a proactive, impact-driven Customer Success Specialist to own the post-onboarding lifecycle for enterprise accounts in the european region. In this role, you will be the ultimate champion for user adoption, platform value realization, and cross-functional coordination. You will bridge the gap between commercial strategy and day-to-day execution, ensuring our forwarder and shipper clients fully leverage the power of the Freightos platform. If you excel at turning technical escalations into seamless customer experiences, driving user engagement, and protecting revenue streams through deep product expertise, we want to hear from you.

Requirements:

Responsibilities

Drive Platform Adoption & Account Health

Own the post-go-live lifecycle for designated regional accounts to maximize user adoption and platform value.
Proactively monitor account health to identify low-usage trends, friction points, and churn risks early.
Identify expansion opportunities by helping customers scale usage across new workflows and internal teams.
Partner with Sales / Account Management by providing regular updates on client health, risks, and growth signals.

Deliver Enablement & Training

Lead post-onboarding training sessions, advanced product refreshers, and best-practice workshops for clients.
Ensure a smooth transition for customers moving from initial onboarding into long-term customer success.
Support scalable education by contributing to user documentation, training guides, and self-service content.

Client Escalations Management

Act as the primary customer point of contact for complex, high-priority, or post-go-live technical issues.
Coordinate cross-functionally with Operations, Product, Engineering, PMO to build clear resolution paths.
Provide customers with clear and timely updates throughout the lifecycle of key customer requests and critical escalations.

Enable Commercial Teams & Feedback Loops

Absorb non-commercial operational tasks to free up Sales and Account Management teams for revenue-generating activities.
Maintain clear boundaries by supporting adoption and customer experience without taking on commercial quota or contract ownership.
Translate customer insights and product feature gaps into structured feedback for the Product and Operations teams.

About You

Basic requirements

2+ years of experience in Customer Success, Customer Experience, Account Management, Solution Consulting, Implementation, or high impact customer facing role
Strong experience working with B2B SaaS, logistics technology, freight forwarding, marketplaces, or supply chain solutions.
Experience managing enterprise, mid-market, or strategic customers.
Strong understanding of the post-golive customer lifecycle, including adoption, enablement, customer health, retention, and value realization.
Ability to identify churn risks, adoption gaps, and customer experience issues early.
Strong communication, stakeholder management, and problem solving skills.
Ability to work cross-functionally with Sales, Account Management, Product and Operations
Comfortable creating structure in a fast moving environment where ownership is not always clearly defined.
Strong documentation and process mindset.
Strong verbal and written English communication skills. Other languages, such as German or French are a plus.
Experience working with customers across multiple time zones.

Preferred requirements

Experience in freight forwarding, logistics, air freight, ocean freight, procurement, rate management, or digital freight platforms.
Experience with Salesforce, Zoho, Jira, Confluence, support tools, or knowledge base systems.
Ability to understand technical topics such as APIs, integrations, platform configurations, or customer workflows at a business level.

Why Freightos is the Perfect Runway for Your Career!

We genuinely value work-life balance! We work hybrid, allowing you to enjoy quiet days at home, free from traffic, with in-office days, to meet your fabulous team face-to-face just 5 days a month.
We believe that employees who get better make us all better. We strive for professional development and continuous learning. Alongside career support and guidance, you’ll receive an annual training budget for personal and professional development.
We don’t just offer jobs—we offer a stake in something bigger. As part of Freightos, you’ll be eligible to receive equity incentive grants that vest over time, aligning your success with the company’s long-term growth. The more we build together, the more you benefit.
A multicultural global team makes global freight easier. You’ll work with people from around the world, gain new perspectives, and experience diverse ways of thinking—fun and eye-opening!
Some cool perks such as Private Health Insurance, Ticket Restaurant, and Flexible Remuneration options for nursery, transport, and restaurant vouchers.
Flexible schedule & intensive working hours on Fridays so that you can enjoy a longer weekend :)
Our office in Torre Glories is located in the center of the tech HUB in Barcelona and has stunning city views. We organize events and gatherings throughout the year to keep the team connected and energized.

Freightos is an equal opportunity employer, committed to treating all potential employees fairly and ensuring equal opportunities for everyone.

Hybrid:
Yes

Solicitud rápida

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