20 publicaciones de empleo destacadas de customer service german en madrid, md (¡Están contratando!)

Customer Care Specialist (German/French + English)
ClearCorrect —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Servicio al cliente
- Salesforce
Reservations Agent German Part Time CRO
HOSPITALITY CONNECTION BARCELONA SL —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Ventas
- Servicio al cliente
- Sin necesidad de experiencia
Customer Service Credit Specialist - German Speaker
American Express —Madrid, Madrid provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Seguro dental
- Seguro oftalmológico
1h
Provider Contracting Specialist - German & Dutch-speaking
The Cigna Group —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Service
Straumann Group —Madrid, Madrid provincia
- Español
- Ventas
- Servicio al cliente
Customer Service Coordinator, WITS
Beckman Coulter Diagnostics —La Moraleja, Madrid provincia
- Jornada completa
- Español
- Oracle
- Servicio al cliente
Client Manager German Speaking
The Cigna Group —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Salesforce
- Microsoft Office
- Negociación
11d
FX Forwards Sales Executive (German Market)
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Ventas
- Inglés
- Oficina
Growth Account Executive (German Market)
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Ventas
- Inglés
- Oficina
Legal Specialist (German Speaker)
Nippon Gases —Madrid, Madrid provincia
- Inglés
- Plan de pensiones
8d
Merchant & Technical Partners Support Agent
Planet —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Oficina
6d
Customer Experience Specialist - German
Quince —Madrid, Madrid provincia
- 14,50 € por hora
- Servicio al cliente
- Inglés
8d
Informatics Lead Development Representative with German (m/f/d) Remote
Revvity —Madrid, Madrid provincia
- Teletrabajo
- Servicio al cliente
- Inglés
- Habilidades de análisis
4d
ERASMUS INTERSHIPS 2026-2027
EUROSTARS HOTEL COMPANY —Madrid, Madrid provincia
- Inglés
- Hotel
- Contrato en prácticas
Solicitud rápida
SAP Service Consultant (m/f/d)
Liebherr IT Shared Service Centre Ibérica, S.L. —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Servicio al cliente
- Inglés
E2E SC Life Cycle Mgt
Straumann Group —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Máster
9d
International Surety Specialist (Hybrid), Madrid (M, ES)
Swiss Re —Madrid, Madrid provincia
- De 27.000 € a 45.000 € al año
- Jornada completa
- Microsoft Excel
- Inglés
- Microsoft Office
8d
Cybersecurity Contract Support Professional (m/f/d)
Siemens —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Informática
- Ventas
Information Security Compliance Product Owner (m/f/d)
Liebherr IT Shared Service Centre Ibérica, S.L. —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Máster
Collections Specialist
OneTrust —Madrid, Madrid provincia
- Salesforce
- Sistemas ERP
- Inglés
Solicitud rápida

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Customer Care Specialist (German/French + English)

ClearCorrect -
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

CRM software
Francés
Servicio al cliente
Salesforce
Inglés
Microsoft Office
Zendesk
Cloud
Alemán
Neerlandés

Descripción completa del empleo

About the Role

The Customer Care Specialist plays a critical role in delivering high quality experience to ClearCorrect customers. As part of our Customer Care team, you will support dental professionals through expert guidance, technical assistance, and effective case management. This position requires a strong customer centric mindset, a collaborative approach, and a commitment to continuous learning and improvement.

Role Purpose

To provide professional, accurate, and timely support to ClearCorrect customers, ensuring a seamless and positive customer journey. The role also contributes to building internal knowledge as a Subject Matter Expert, helping elevate team capabilities and strengthen our service standards.

Key Responsibilities
Customer Support & Technical Guidance

Provide technical and operational support for the ClearCorrect portal, applications, and digital workflows.
Assist with the setup and maintenance of customer and collaborator accounts.
Troubleshoot and resolve technical issues with accuracy and professionalism.
Manage customer feedback, quality concerns, and service complaints in line with internal procedures.
Respond to logistics and shipping-related inquiries to ensure timely and accurate deliveries.

Cross Functional Collaboration

Partner with Salesforce teams and other internal stakeholders to ensure consistent and coordinated customer support.
Use systems such as Salesforce Service Cloud, ClearComm, CAMDB, and other CRM platforms to manage cases, document interactions, and track progress.
Contribute to team objectives related to productivity, service quality, and customer satisfaction.

Continuous Improvement & Knowledge Contribution

Act as a Subject Matter Expert for processes, systems, and ClearCorrect workflows.
Participate in knowledge sharing initiatives and support onboarding of new team members.
Identify opportunities to improve customer experience, workflows, and internal processes.
Provide constructive feedback and proactively suggest enhancements to existing procedures.
Maintain up to date knowledge of product developments, industry trends, and internal policies.

Required Skills & Competencies

Strong customer centric approach with a focus on service excellence.

Ability to collaborate in a team oriented, multicultural, and fast paced environment.
Curiosity, adaptability, and commitment to ongoing learning.
Critical thinking and the ability to provide constructive feedback.
Strong organizational and prioritization skills.
Ability to manage multiple tasks and work under time pressure.
Experience in customer service is an advantage.
Microsoft Office User.
Experience with CRM platforms (e.g., Salesforce, Zendesk) is a plus.
Strong analytical and numerical reasoning skills.
Commitment to following internal processes, quality standards, and compliance guidelines.

Language Requirements

Professional proficiency in one or more of the following languages: German, Dutch, or French.
Fluent English is essential for communication and documentation.
Ability to understand technical documents and produce clear written communication.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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Quiero recibir la alerta de empleo más reciente de customer service german en madrid, md

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