20 publicaciones de empleo destacadas de time english en bilbao, pv (¡Están contratando!)

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Systems Analyst, Laboratory Applications

CTI Clinical Trial Services, Inc -
Bilbao, Vizcaya provincia

Solicitud rápida

Detalles del empleo

Beneficios

Teletrabajo opcional

Cualificaciones

Informática
Servicio al cliente
Disaster Recovery
Microsoft SQL Server
Sistemas de gestión de información de laboratorio
Inglés
SQL
Grado
Habilidades de comunicación
Help desk

Descripción completa del empleo

Systems Analyst, Laboratory Applications

Job Purpose/Summary

The Systems Analyst, Laboratory Applications is responsible for technical work related to laboratory systems and supporting activities including project management, training, and support. This includes configuring systems, maintaining documentation, and training of IT staff and end users.

What You’ll Do

Manage the routine activities and configuration related to all laboratory applications
Install, configure, maintain, and support assigned laboratory systems
Effectively manage projects to completion on time and on budget
Provide high-level customer service, promptly responding to end user requests for support, including troubleshooting, problem solving, report development, training, or system enhancements and correction testing
Analyze issues and problems reported by users and identifies solutions
Train end users on new technologies and enhancements to laboratory systems
Perform disaster recovery testing and documentation
Maintain necessary documentation as required by CTI SOPs, including those required for 21 CFR Part 11 validation compliance and lab certifications
Proactively identify areas where technology can improve laboratory processes and end user productivity
Provide onsite support to local CTI employees for computer system hardware, software, and telecommunications
Procure and install all new electronic devices such as PCs; set up as required
Assist with implementing and supporting third party applications
Assist with testing and validation
Manage inventory of IT equipment and supplies; replenish as needed, while aggressively watching the budget

What You Bring

Working knowledge of LIMS development, forms development, workflow management, and instrument integration
Able to work closely with system users with all levels of experience
Ability to work within project budgets and complete deliverables in a timely manner
Excellent verbal and written communication skills
Effective interpersonal skills, including ability to promote teamwork and ensure high degree of internal and external customer satisfaction
Ability to develop, prioritize, organize, and manage multiple tasks
Ability to provide superior level of customer service
Demonstrated ability to operate in a team environment
Excellent problem-solving skills
5 years of experience managing Information Technology systems
Working experience with SQL and reporting systems
Bachelor’s degree or equivalent in Computer Science or Information Technology
Thorough and current understanding of LabWare LIMS Management.
Experience in a help desk environment
Fluent in English

Why CTI?

At CTI, we recognize that our people are what make our company successful. Our work moves medicine forward.

For that reason, we treat our team members with the respect they deserve, and our numbers show it:

We support career progression – We believe in promoting from within and we have a structured mentoring program and program for recent graduates to provide the support employees need to move forward
We value education and training – We provide tuition assistance, partner with universities and colleges to create programs in our field, and have a dedicated training department
We value our people - We have never had a layoff in our three decade history and we guaranteed full pay for our employees during the COVID-19 shut-down regardless of the number of hours worked. We support a work-life balance and the importance of time with family by offering generous vacation time, a hybrid work from home schedule, and paid parental leave.
Our culture is unparalleled – We've received multiple awards recognizing CTI as one of the best places to work in the greater Cincinnati area, as well as one of the top CROs in the industry
We think globally and act locally – With employees across 60 countries, we have global reach but maintain culture and connections to the local communities in which we work. Our CTI Cares Committees are dedicated to ensuring the CTI culture and values translate around the world.
We are looking toward the future – We have had a consistent double-digit growth rate over the last decade, invest in cutting-edge technology, and pride ourselves on our average annual retention rate of 95%, which is much higher than many other CROs
Our work makes a difference – We focus our work on treatments for chronically and critically-ill patients, who are depending on us to bring these life-changing therapies to market

Are you interested? Then we look forward to your electronic application, with a tabular CV in English.

CTI Clinical Trial and Consulting Services

Filipa Magalhães

www.ctifacts.com

Solicitud rápida

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