20 publicaciones de empleo destacadas de team leader iot platform, service and solutions en madrid, md (¡Están contratando!)

Team Lead Microsoft Dynamics 365 IT Operations (m/f/d)
Liebherr IT Shared Service Centre Ibérica, S.L. —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Azure
Strategy & Execution Associate (Energy & Utilities)
Metyis AG —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Español
- Microsoft Excel
Solicitud rápida
IT Data Analyst - RDT Digital Operations and Reliability
Roche —Madrid, Madrid provincia
- Jornada completa
- DevOps
- SQL
- Grado
8d
Junior Cyber Security Analyst - Vulnerability Intelligence Team (m/f/d)
Siemens —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Grado
German Speaking Customer Support Agent SIXT Share (m/f/d) - 100% Remote
SIXT Spain —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Teletrabajo
- Servicio al cliente
- Inglés
- Microsoft Office
Solicitud rápida
Customer Solutions Account Executive - Professional Services Adobe Madrid
Adobe —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
Revenue Accountant with English and Spanish (1 year contract)
Marsh —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
- Teletrabajo opcional
Accountant AR/AP (f/m/d)
Axpo —Madrid, Madrid provincia
- Media jornada
- Microsoft Excel
- Inglés
- Oficina
Sales Process Optimisation Specialist
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Oficina
- SQL
- Project management
Field Service Specialist
Salesforce —Madrid, Madrid provincia
- Jornada completa
- Informática
- Ventas
- Salesforce
Procurement Solutions Manager (AI Agents & Workflow Automation)
Roche —Madrid, Madrid provincia
- Jornada completa
- Informática
- Inglés
- Máster
Product Owner
TECHRULES SA —Pozuelo de Alarcón, Madrid provincia
- De 30.000 € a 35.000 € al año
- Jornada completa
- Español
- Inglés
- Oficina
Solicitud rápida
Workday Absence and Time Tracking Lead
Accenture —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Español
- Grado
- Recursos humanos
- Teletrabajo opcional
Account Development Representative (Polish, Romanian, Hungarian)
FeverUp —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
- Seguro dental
- Abono gimnasio
Solicitud rápida
13d
Payroll Specialist for Portugal - Temporary contract
ADP —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Inglés
Structural Test Production Planning, Assembly and Engineering Support Engineer (Temp Agency)
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Español
- Inglés
- Máster
2d
Technical Sales Manager (Oil&Gas, Chemicals and Process Industries)
Siemens Energy —Tres Cantos, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
AI and Privacy Counsel
Sabio Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Máster
- Seguro de vida
- Plan de pensiones
Solicitud rápida
Associate Principal/Principal Qualitative Research, Patient Centered Solutions
IQVIA —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Doctorado
- Inglés
- Investigación
Sales Compensation Analyst, SMGS Ops, Global Sales Compensation
AWS EMEA SARL (Spain Branch) —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Microsoft Excel
- Informática

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Team Lead Microsoft Dynamics 365 IT Operations (m/f/d)

Liebherr IT Shared Service Centre Ibérica, S.L. -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

CRM software
Español
Azure
Informática
Inglés
Microsoft Dynamics 365
Máster
Grado
IT
Soporte de aplicaciones
Liderazgo
Alemán

Descripción completa del empleo

Join Liebherr, a global leader in engineering and manufacturing, as we advance our digital transformation journey. We are looking for a motivated Team Lead Microsoft Dynamics 365 IT Operations (m/f/d) to support and operate our global CRM and Field Service platform (OneCRM), based in our IT Shared Service Centre (LSS) in Madrid.

In this role, you will lead the day-to-day IT operations of Microsoft Dynamics 365 (Customer Engagement) and its Azure-based integrations, ensuring system stability, service quality, and business continuity. You will combine hands-on operational expertise with team leadership, acting as the central point of coordination between business users, support teams, and technical stakeholders.

This is an excellent opportunity to take ownership of a business-critical platform in a global environment, while contributing to the continuous improvement and stabilization of a modern CRM and Field Service solution.

Creating passion: your responsibilities

Lead the day-to-day IT operations of Microsoft Dynamics 365 (CRM) and related Azure integrations, ensuring system stability and service continuity.
Manage and coordinate incident management, service requests, and ticket handling, ensuring timely resolution and high-quality support.
Act as the main operational interface between business users, support partners, developers, and infrastructure teams.
Provide hands-on support, including troubleshooting, user administration (roles, access), and issue follow-up.
Monitor and support interfaces and integrations between Dynamics 365, SAP, master data systems, and other connected applications.
Support deployment and release activities from an operations perspective, including environment checks and release validations.
Maintain and improve operational documentation, procedures, and knowledge base content.
Identify recurring issues and drive service stabilization, root cause analysis, and continuous improvement initiatives.
Translate operational findings into improvement actions, change requests, and problem management activities.
Lead and coordinate a small operations team (approx. 2–5 people), managing workload, priorities, and escalation handling.
Coach and support team members, fostering a high-quality, service-oriented, and collaborative working environment.

Contributing your strengths: your qualifications

Bachelor’s degree in Information Technology, Engineering, or a related field.
5–8 years of experience in IT operations or application support, ideally in Microsoft Dynamics 365 / CRM / Power Platform environments.
Proven experience in operating and supporting business-critical applications, including incident, problem, and change management processes.
Strong understanding of Microsoft Dynamics 365 (Customer Engagement) and related technologies (Power Platform, Azure integrations).
Experience in troubleshooting across application, integration, and interface layers.
Practical knowledge of Azure-based integrations and how to manage and coordinate interface-related issues.
Experience with ticketing systems, monitoring tools, and operational reporting.
Experience in leading or coordinating a small team, with the ability to guide, motivate, and support team members.
Strong analytical and problem-solving skills, with a structured and service-oriented mindset.
Excellent communication skills, with the ability to interact effectively with both business users and technical teams.
Experience working in international and cross-functional environments.
Fluent in English (written and spoken); additional languages (e.g., Spanish or German) are an advantage.
Willingness to travel internationally (up to 30%) as required.

Our commitment to you: your benefits

At Liebherr, we believe people are at the heart of our success. As part of our international team, you’ll enjoy a secure role in a family-owned company that values innovation, collaboration, and long-term career growth:

Competitive compensation and benefits package that recognizes your expertise.
Flexible and hybrid working model.
Creative freedom and responsibility to shape processes and solutions in our global transformation.
Continuous learning and development with tailored training and certification opportunities.
Meal vouchers.
Life and accident insurance.
Option to include a premium private health insurance package as part of the flexible remuneration.
A safe, stable and international workplace within a trusted family business that invests in people.

Please note that we can only accept applications submitted through our website, using the online application form.

Please note that we do not accept applications via recruitment agencies for this position.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Karoliina Rissanen.

One Passion. Many Opportunities.

The company

Liebherr is a family-run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high-quality, user-oriented products and services in many other areas. The Group employs nearly 50,000 people in more than 140 companies on all continents.

Location

Liebherr IT Shared Service Centre Ibérica, S.L.

Parque Norte. Alamo building Serrano Galvache, 56

28033 Madrid

Spain (ES)

Contact

Karoliina Rissanen

[email protected]

Solicitar ahora

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