20 publicaciones de empleo destacadas de customer support italian en barcelona provincia (¡Están contratando!)

Cruise Expert
Costa Crociere —Barcelona, Barcelona provincia
- Media jornada
- Microsoft Word
- Español
- Ventas
Back Office | Italian Speaker
MartiDerm —Cervelló, Barcelona provincia
- Trabajo híbrido
- Español
- Microsoft Excel
- Sistemas ERP
- Teletrabajo opcional
- Oportunidades de crecimiento y desarrollo profesional
6d
Account Executive New Business, Italian Market
The Knot Worldwide —Barcelona, Barcelona provincia
- Trabajo híbrido
- Ventas
- Inglés
- Oficina
- Programa de recomendación
Regulatory Case Specialist (They/She/He) (Italian)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Español
- Google Suite
- Inglés
Sales Operations Support Specialist (Inside Sales)
Mettler Toledo —Cornellà de Llobregat, Barcelona provincia
- Español
- Ventas
- Sistemas ERP
- Plan de pensiones
14d
Technical Support Specialist - German Speaker
Stark Future —Sant Boi de Llobregat, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
6d
Sales Executive - Italian Market
Amenitiz —Barcelona, Barcelona provincia
- CRM software
- Ventas
- Inglés
Solicitud rápida
Account Executive - Italian Market
Amenitiz —Barcelona, Barcelona provincia
- Ventas
- Inglés
Solicitud rápida
Customer Support Agent- IT
Sumup —Barcelona, Barcelona provincia
- Inglés
Senior Customer Success Manager
Acai Travel —Barcelona, Barcelona provincia
- De 38.000 € a 45.000 € al año
- Jornada completa
- CRM software
- Español
- Inglés
NEW - Student Recruitment Specialist IT/EN/ES/FR/DE
ALPADIA Language Schools SA —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Marketing
Solicitud rápida
Customer Care Manager
Amplifon —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
5d
Enterprise Italian SDR
Boomi —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Ventas
- Salesforce
8d
Customer Success Manager EU-Fr.
Loyal Guru —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Oficina
Senior Technical Account Manager- AEC (Italian and Spanish speaking)
Autodesk —Barcelona, Barcelona provincia
- Jornada completa
- AutoCAD
- Español
- Ventas
Solution Consultant, Associate - IT Solutions and Italian Market
Infor —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
International, Vendor & Couple Experience Agent
The Knot Worldwide —Barcelona, Barcelona provincia
- Trabajo híbrido
- CRM software
- Español
- Google Suite
Solicitud rápida
6d
Sales Development Team Lead - French Speaker
Sumup —Barcelona, Barcelona provincia
- Español
- Inglés
Trainee Recruitment Consultant
Tenth Revolution Group —Barcelona, Barcelona provincia
- De 23.000 € a 25.000 € al año
- Español
- Ventas
- Sin necesidad de experiencia
- Teletrabajo opcional
Multi-lingual Profiles Pool (German, Dutch, French, Nordics, and more!)
Freightos —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Ventas
- Inglés
Solicitud rápida

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Cruise Expert

Costa Crociere -
Barcelona, Barcelona provincia

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Detalles del empleo

Media jornada | Jornada completa

Cualificaciones

Microsoft Word
Francés
Español
Ventas
Italiano

Descripción completa del empleo

Job Description

Ready to set sail on a career that connects people to unforgettable journeys? At Costa, we’re looking for a passionate Cruise Expert to be the voice behind our experiences. If you thrive on helping others, love turning inquiries into bookings, and bring energy, empathy, and persuasion to every call, this is your chance to anchor your talent in a global brand that celebrates adventure.

Who we are:

Welcome to our global community! We take pride in our diverse workforce of over 20,000 professionals from 70 different countries and cultures. Our values are centered on openness, positivity, and mutual support. We foster an environment of trust and transparency, ensuring that every voice is heard.

How you´ll live your ambition

Based in our Barcelona office, you’ll be the voice of our cruise brand, inspiring travelers to embark on unforgettable journeys across the seas; you’ll connect with customers from around the world, guiding them with warmth, expertise, and enthusiasm. Your role will be key in creating memorable impressions and building lasting relationships with our customers.

Demonstrate your passion

Handle incoming sales calls from potential customers.
Make outbound campaign calls using lists generated by the activation team.
Handle administrative tasks following each call (e.g. closing bookings, updating database, CRM registration).
Provide exceptional customer service by effectively handling requests related to reservation changes, modifications or questions using both voice and non-voice channels.
Process reservation changes according to policies and availability.
Follow up on callback requests coming from web options.
Manage non-voice written channels (emails) with commercial and professional approach.
Identify and assess customers’ needs to achieve satisfaction

Get things right

Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Take the extra mile to engage customers
You will also be the first ambassador of Costa Cruises, promoting our Brand to create amazing holidays experiences for our Guests!

What makes you unique:

A fluent level in any of the following languages: GERMAN, FRENCH, ITALIAN or SPANISH with exceptional grammar and spelling skills, both spoken and written
Customer care & sales experience
Ability to communicate clearly and capture customer attention, generating emotional impact and authentic connection.
Active listening to identify business needs and opportunities accurately.
Talent to generate trust, build relationships and close deals by analyzing information and using it strategically.
Ability to communicate in a clear, empathetic and emotionally connected manner.
Focus on conflict resolution and delivery of practical and effective solutions.
Ability to handle objections and resolve conflicts with empathy, always focused on achieving business goals.
Ability to multi-task, prioritize, and manage time effectively
Achievement and goal-oriented
Motivated and self-starter

Why Costa:

Full-time or Part-time contract
Competitive salary plus sales bonus
Restaurant ticket
Soft Landing Package (for those relocating from outside Spain – Europe only)
Amazing office located at TORRE MAPFRE, iconic Barcelona’s skyscraper, next to the beach on the seafront.
Free after-work activities (Yoga, CrossFit, Team drinks, etc.)
Growth opportunities and professional development
2 free cruises per year for employees and family members

Inclusion & Belonging

Costa is like a world within a world. Onboard and ashore, we are committed to providing equal opportunities to all, regardless of gender, ethnicity, belief, disability, sexual orientation, or any other characteristic that makes us unique. Every individual is valued and respected for who they are.

At Costa, inclusion fuels innovation and excellence and unites us in delivering unforgettable experiences to our guests and our people.

Additional Info

CV Format: you can attach your CV in PDF or Word format

Bring your ambitions to life. Join us and discover our ocean of possibilities!

#Costa #LI-Hybrid

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Refina tu búsqueda

customer support italian empleos en barcelona provincia

Cruise Expert

Back Office | Italian Speaker

Account Executive New Business, Italian Market

Regulatory Case Specialist (They/She/He) (Italian)

Sales Operations Support Specialist (Inside Sales)

Technical Support Specialist - German Speaker

Sales Executive - Italian Market

Account Executive - Italian Market

Customer Support Agent- IT

Senior Customer Success Manager

NEW - Student Recruitment Specialist IT/EN/ES/FR/DE

Customer Care Manager

Enterprise Italian SDR

Customer Success Manager EU-Fr.

Senior Technical Account Manager- AEC (Italian and Spanish speaking)

Solution Consultant, Associate - IT Solutions and Italian Market

International, Vendor & Couple Experience Agent

Sales Development Team Lead - French Speaker

Trainee Recruitment Consultant

Multi-lingual Profiles Pool (German, Dutch, French, Nordics, and more!)

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