20 publicaciones de empleo destacadas de & organization consultant en barcelona, ct (¡Están contratando!)

Technical Support Specialist
Autodesk —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Informática
- Solución de problemas de software
- Salesforce
Sales Learning Consultant
ADP —Barcelona, Barcelona provincia
- Ventas
- Inglés
- Recursos humanos
Consultant, Office Leasing
JLL —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Español
- Microsoft Excel
Intern, Business Transformation (TMT), Corporate Finance
FTI Consulting —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
5d
BUSINESS CONSULTANT BARCELONA
managementsolutions —Barcelona, Barcelona provincia
- Máster
- Ciencias empresariales
AI Consultant Intern
Aizon —Barcelona, Barcelona provincia
- Trabajo híbrido
- Informática
- Inglés
- Machine learning
Solicitud rápida
Recruitment Consultant
Kinetico —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Grado
- Seguro dental
- Seguro oftalmológico
Analyst, PAE
Alira Health —Barcelona, Barcelona provincia
- De 20.000 € a 22.000 € al año
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Scaled Customer Success – AEC Industry Advisor, UK I
Autodesk —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Habilidades de comunicación
- Gestión del tiempo
4d
Salesforce Service Cloud Consultant / Business Analyst (m/f/d)
Schwarz Digits KG —Barcelona, Barcelona provincia
- Jornada completa
- Informática
- Salesforce
- DevOps
Principal Management Consultant, Investment Solutions
SimCorp A/S —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Oficina
Medical Strategy Lead, Oncology-Clinical Development (Centre of Excellence)
IQVIA —Barcelona, Barcelona provincia
- Horas extra
- Inglés
- Investigación
- Desarrollo de negocios
- Teletrabajo opcional
Cybersecurity Senior Strategy Consultant (m/f/d)
Siemens —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Máster
- Administración y dirección de empresas
6d
Pre-Sales Solution Consultant, Associate - English and (French / German/ Polish) Speaker
Infor —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Programa de recomendación
Expansion Account Representative DACH (maternity cover)
Autodesk —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Salesforce
- Grado
Consultant (MES)
Infor —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- SQL
Senior SAP Customer Experience (CX / C4C) Consultant
Trifork —Barcelona, Barcelona provincia
- De 52.000 € a 62.000 € al año
- Jornada completa
- Trabajo híbrido
- CRM software
- Ventas
- Inglés
Support Consultant Connect Project (Telco) (m/f/d))
Schwarz Corporate Solutions —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
Customer Success Architect
Mixpanel —Barcelona, Barcelona provincia
- Azure
- SQL
- Python
- Seguro oftalmológico
Solicitud rápida
Senior Account Manager – French Market
Youtrust —Barcelona, Barcelona provincia
- De 75.000 € a 113.000 € al año
- Ventas
- Inglés
- Negociación

Quiero recibir la alerta de empleo más reciente de & organization consultant en barcelona, ct

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Explorar empleos en más ubicaciones

& organization consultant jobs near barcelona, ct

Empleos de Finance Intern en Barcelona, Barcelona Provincia

Empleos de Technical Support Specialist en Barcelona, Barcelona Provincia

Empleos de Customer Success Manager en Barcelona, Barcelona Provincia

Empleos de SAP Consultant en Barcelona, Barcelona Provincia

Empleos de Sales Consultant en Centro Madrid, Madrid Provincia

Empleos de Consultant Cloud H F en Barcelona, Barcelona Provincia

Empleos de Sales en Torrevieja, Alicante Provincia

Empleos de Sales Consultant en Sevilla, Sevilla Provincia

Empleos de Sales Development Representative en En Remoto

Empleos de Sales Consultant en La Roca Del Vallès, Barcelona Provincia

Empleos de Intern Procurement en Madrid, Madrid Provincia

Empleos de Intern en Santiago De Compostela, A Coruña Provincia

Empleos de Finance en Pina De Ebro, Zaragoza Provincia

Empleos de Finance en Dueñas, Palencia Provincia

Empleos de Finance Intern en Madrid, Madrid Provincia

Empleos de Management Trainee en Barcelona, Barcelona Provincia

Empleos de Customer Service Consultant en Barcelona, Barcelona Provincia

Empleos de Construction Management en Barcelona, Barcelona Provincia

Empleos de Technical Support Specialist en En Remoto

Empleos de Go To Market Specialist en Madrid, Madrid Provincia

Technical Support Specialist

Autodesk -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Jira
Informática
Solución de problemas de software
Desarollador iOS
Salesforce
iOS
Android
Grado
Cloud
SaaS
Debugging

Descripción completa del empleo

Job Requisition ID #

26WD98836

Technical Support Specialist

Autodesk Forma connects the office, trailer, and field so customers can move through each phase of a building's lifecycle, from design and pre-construction to construction, turnover, and operations, with solutions including Forma Build, Forma Data Management, BuildingConnected Pro, and Forma Takeoff. General contractors, subcontractors, and owners around the world rely on Forma to win more work, enhance collaboration, accelerate decision-making, reduce risk, and improve overall project outcomes.

The Digital Support Technical Support Specialist is responsible for Tier II technical investigations, advanced troubleshooting, customer communication, defect validation, and technical issue resolution across Autodesk Forma products. This role partners closely with Engineering, Product, Customer Success, and frontline Support teams to resolve complex customer issues while contributing to knowledge development and continuous improvement initiatives across the support organization.

Work Schedule & Coverage Requirements

Work Schedule: Monday through Friday, 8:00 AM to 5:00 PM Central European Time (CET/CEST).

On-Call Participation: Participation in a rotating on-call program, including weekend and holiday coverage, is required to support critical customer escalations, production incidents, and business continuity needs.

Responsibilities

Case Investigation & Troubleshooting

Investigate, troubleshoot, and debug complex customer issues across cloud-based, web, and mobile applications, including root cause identification where appropriate.
Identify product defects and workflow gaps, and provide clear reproduction steps and supporting evidence for Engineering investigations.
Maintain accurate case documentation and validate engineering fixes prior to resolution.

Customer Communication & Advocacy

Provide clear, empathetic, and structured communication throughout the case lifecycle.
Translate technical findings into user-friendly explanations for customers and non-technical audiences.
Manage customer expectations and provide timely updates throughout investigations.
Advocate for customer concerns and business impact during issue resolution.

Cross-Functional Collaboration

Own Tier II escalations from investigation through resolution, ensuring timely progress and stakeholder alignment.
Partner with Engineering, Product, Customer Success, and frontline Support teams to investigate, escalate, and resolve customer issues.
Participate in case reviews, escalation discussions, and feedback loops that improve support effectiveness and product quality.
Communicate recurring issues, product gaps, and customer-impacting trends to appropriate stakeholders.

Knowledge & Enablement

Contribute to troubleshooting guides, knowledge base articles, and internal documentation.
Share technical knowledge and troubleshooting best practices with frontline Support teams.
Identify knowledge gaps and recommend opportunities for training or documentation improvements.

Continuous Improvement

Identify opportunities to improve workflows, tooling, support processes, and operational efficiency.
Contribute insights and recommendations based on recurring customer issues, debugging patterns, and support trends.
Leverage emerging technologies, including AI-assisted tools, to improve productivity, troubleshooting effectiveness, knowledge discovery, and workflow efficiency.
Support initiatives that improve product quality and the overall customer experience.

Minimum Qualifications

Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience in technical support, software troubleshooting, or a related technical discipline.
1–3 years of experience in Tier II Technical Support or a related technical support role supporting SaaS, cloud-based, web, or mobile applications.
Strong analytical, troubleshooting, and debugging skills.
Experience using Salesforce, Jira, or similar CRM and issue-tracking tools.
Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences.
Demonstrated ability to leverage emerging technologies, including AI-assisted tools, to improve productivity, troubleshooting effectiveness, and workflow efficiency.

Preferred Qualifications

Familiarity with Autodesk Forma products, including Forma Build, Forma Data Management, BuildingConnected Pro, and Forma Takeoff, or comparable construction technology solutions.
Experience supporting web, iOS, or Android applications.
Experience validating software defects and collaborating with Engineering teams during issue resolution.
Experience contributing to technical documentation or knowledge-sharing initiatives.
Familiarity with construction industry workflows and technologies.

#LI-MM2

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Solicitar ahora

Refina tu búsqueda

& organization consultant empleos en barcelona, ct

Technical Support Specialist

Sales Learning Consultant

Consultant, Office Leasing

Intern, Business Transformation (TMT), Corporate Finance

BUSINESS CONSULTANT BARCELONA

AI Consultant Intern

Recruitment Consultant

Analyst, PAE

Scaled Customer Success – AEC Industry Advisor, UK I

Salesforce Service Cloud Consultant / Business Analyst (m/f/d)

Principal Management Consultant, Investment Solutions

Medical Strategy Lead, Oncology-Clinical Development (Centre of Excellence)

Cybersecurity Senior Strategy Consultant (m/f/d)

Pre-Sales Solution Consultant, Associate - English and (French / German/ Polish) Speaker

Expansion Account Representative DACH (maternity cover)

Consultant (MES)

Senior SAP Customer Experience (CX / C4C) Consultant

Support Consultant Connect Project (Telco) (m/f/d))

Customer Success Architect

Senior Account Manager – French Market

Quiero recibir la alerta de empleo más reciente de & organization consultant en barcelona, ct

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión