20 publicaciones de empleo destacadas de medical operations en pozuelo de alarcón, md (¡Están contratando!)

SME – Provider Inquiries
The Cigna Group —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
IOH Provider Claims SME
The Cigna Group —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Datacenter Security Operations Manager
Microsoft —Madrid, Madrid provincia
- De 53.000 € a 107.000 € al año
- Jornada completa
- Azure
- Microsoft Office
- Grado
2d
Assistant Manager - Gran Plaza 2, Hollister
Hollister —Majadahonda, Madrid provincia
- 27.500 € al año
- Jornada completa
- Español
- Informática
- Ventas
- Vacaciones pagadas
Client Manager German Speaking
The Cigna Group —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Salesforce
- Microsoft Office
- Negociación
Clinical Trial Site Relationship Coordinator
Medpace, Inc. —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Investigación
1d
Life Science - SAP S/4HANA (Cross-Functional) Consulting Manager
Accenture —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Máster
Principal Engineer, PMO MPT - Role based in Malta Only
Baxter —Madrid, Madrid provincia
- 36.000 € al año
- Grado
- Manufactura
- Habilidades de comunicación
- Vacaciones pagadas
Senior Data Center Technician
Microsoft —Madrid, Madrid provincia
- De 39.800 € a 55.400 € al año
- Disponibilidad fin de semana
- Azure
- Informática
- Sistema operativo Windows
Operating Effectiveness Manager
The Cigna Group —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- DevOps
Legal Contracting Expert - Portuguese language
Accenture —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Máster
Talent & Organization Consultant
Accenture —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro de vida
Junior Cybersecurity, Risk and Regulatory Compliance Consultant
GMV —Tres Cantos, Madrid provincia
- Trabajo híbrido
- Español
- Informática
- Inglés
- Seguro dental
End 2 End Operations Quality Assurance for Rear Fuselage Empennage (Temp Agency)
Airbus Operations SL —Getafe, Madrid provincia
- Jornada completa
- Inglés
- Project management
Content & Engagement Specialist
Kenes Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Healthcare Solutions and Partnerships Manager - Iberia
Ferring Pharmaceuticals, Inc. —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Máster
- Desarrollo de negocios
Site Leader Madrid
IBA —Madrid, Madrid provincia
- De 52.800 € a 80.200 € al año
- Jornada completa
- Hospital
- Liderazgo
Bunker Operator
Trafigura —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Máster
Clinical Budget Specialist - FSP Team
Fortrea —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Investigación
- Microsoft Office
- Máster
SAP Technical Application Consultant
Otto Group one.O Spain —Madrid, Madrid provincia
- De 30.000 € a 50.000 € al año
- Jornada completa
- Azure
- Inglés
- Máster
- Teletrabajo opcional
Solicitud rápida
8d

Quiero recibir la alerta de empleo más reciente de medical operations en pozuelo de alarcón, md

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SME – Provider Inquiries

The Cigna Group -
Pozuelo de Alarcón, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Español
Servicio al cliente
Inglés

Descripción completa del empleo

About us
At Cigna Healthcare, we are committed to improving the health, wellbeing and peace of mind of those we serve. As part of a global healthcare leader, we continuously evolve our services and operations to deliver high-quality, customer-centric experiences.

Our teams work collaboratively across regions and functions to maintain operational excellence and ensure the best possible outcomes for our customers and providers.

About the role

The SME – Provider Inquiries plays a key role within the Provider Inquiries team, providing expert support on complex provider queries, with a particular focus on US processes, policies and systems.

This role acts as a central point of expertise for the team, supporting day-to-day operations, resolving complex or escalated cases, and ensuring consistency in how inquiries are handled. It also provides ongoing support to the Network Operations Lead, helping manage ad hoc queries, operational challenges, and team-level support requirements.

Working closely with internal stakeholders and frontline teams, the role ensures the team is well-supported, decisions are aligned, and high standards of quality and service are maintained.

Key responsibilities

Act as a subject matter expert, managing and resolving complex and escalated provider inquiries
Provide day-to-day support and guidance to frontline teams to ensure consistent and accurate handling of queries
Support the Network Operations Lead with ad hoc requests, operational queries, and team-related priorities
Act as a key escalation point for the team, offering direction and expert decision-making
Engage with US-based stakeholders to clarify queries, align on processes, and support decision-making
Help maintain consistency in processes and responses across the team
Support onboarding, training, and ongoing capability development of team members
Contribute to knowledge sharing and ensure team access to up-to-date information and guidance
Provide input and insights on recurring issues to support operational stability and team effectiveness

Requirements

Typically 3–5 years’ experience in a complex operational environment (Customer Service, Provider Inquiries, Claims or similar)
Proven experience handling complex cases and making sound, balanced decisions
Strong understanding of operational processes and customer/service delivery environments
Experience working with international stakeholders, ideally US-based teams
Strong communication skills with the ability to provide clear guidance and direction
Ability to work across teams in a fast-paced, matrix environment
Strong organisational and prioritisation skills
High attention to detail and quality
Advanced or native level of English (written and spoken) is essential
Spanish is a plus

Core competencies

Decision making & problem solving: applies sound judgement to resolve complex queries
Team support & collaboration: actively supports colleagues and contributes to team effectiveness
Stakeholder engagement: builds strong working relationships, particularly with US partners
Communication: clear, structured and confident in written and verbal interactions
Resilience & adaptability: able to manage shifting priorities and support the team in a dynamic environment
Accountability: takes ownership of queries, decisions and team outcomes

What we offer

Permanent contract
Competitive salary and comprehensive benefits package
Hybrid working model
Opportunity to play a key role in supporting operational delivery and team effectiveness
Exposure to cross-functional and international stakeholders
Collaborative and supportive team environment
Ongoing learning and development opportunities

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

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medical operations empleos en pozuelo de alarcón, md

SME – Provider Inquiries

IOH Provider Claims SME

Datacenter Security Operations Manager

Assistant Manager - Gran Plaza 2, Hollister

Client Manager German Speaking

Clinical Trial Site Relationship Coordinator

Life Science - SAP S/4HANA (Cross-Functional) Consulting Manager

Principal Engineer, PMO MPT - Role based in Malta Only

Senior Data Center Technician

Operating Effectiveness Manager

Legal Contracting Expert - Portuguese language

Talent & Organization Consultant

Junior Cybersecurity, Risk and Regulatory Compliance Consultant

End 2 End Operations Quality Assurance for Rear Fuselage Empennage (Temp Agency)

Content & Engagement Specialist

Healthcare Solutions and Partnerships Manager - Iberia

Site Leader Madrid

Bunker Operator

Clinical Budget Specialist - FSP Team

SAP Technical Application Consultant

Quiero recibir la alerta de empleo más reciente de medical operations en pozuelo de alarcón, md

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