20 publicaciones de empleo destacadas de glovo delivery en barcelona, ct (¡Están contratando!)

Rider Service Project Lead
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- SQL
Solicitud rápida
People Manager - (International Labor Relations)
Merlin Digital Partner —Barcelona, Barcelona provincia
- De 80 € a 100 € al año
- Jornada completa
- Español
- Inglés
- Recursos humanos
Solicitud rápida
Senior Devops Engineer
Merlin Digital Partner —Barcelona, Barcelona provincia
- De 60 € a 80 € al año
- Trabajo híbrido
- DevOps
- AWS
- Scripting
Solicitud rápida
Privacy Counsel
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Grado
- Teletrabajo opcional
- Abono gimnasio
Solicitud rápida
Intern, People Generalist
Glovo —Barcelona, Barcelona provincia
- Español
- Microsoft Excel
- Inglés
- Teletrabajo opcional
Solicitud rápida
Impact and Sustainability Intern
Glovo —Barcelona, Barcelona provincia
- Español
- Google Suite
- Microsoft Excel
11d
CRM Intern (Comms Automation & Insights)
Glovo —Barcelona, Barcelona provincia
- Trabajo híbrido
- CRM software
- Marketing
- Inglés
Solicitud rápida
Sr Business Analyst MX
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Inglés
- SQL
Solicitud rápida
10d
Regional Performance Lead for PLECA - Customer, Rider, Partner Experience [Customer Service]
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
Solicitud rápida
CTO & Co-Founder - Agentic AI (LegalTech)
Antai Ventures —Barcelona, Barcelona provincia
- Jornada completa
- DevOps
- Máster
- Inteligencia artificial
Health & Safety Analyst
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Máster
- Teletrabajo opcional
- Abono gimnasio
Engineering Manager (Fintech)
Merlin Digital Partner —Barcelona, Barcelona provincia
- Trabajo híbrido
- DevOps
- Oficina
- Desarrollo de software
Solicitud rápida
Sr Business Analyst Marketplace Experience Global
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Google Suite
- Informática
- Inglés
Solicitud rápida
PIM & Catalogue Project Manager
Glovo —Barcelona, Barcelona provincia
- Horas extra
- Trabajo híbrido
- Salesforce
- Inglés
- SQL
Solicitud rápida
Junior Health & Safety Analyst
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Máster
- Teletrabajo opcional
- Abono gimnasio
Intern TA Global HQ
Glovo —Barcelona, Barcelona provincia
- Trabajo híbrido
- Psicología
- Recursos humanos
- Reclutamiento
Solicitud rápida
Sr Analyst Growth
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Microsoft Excel
- Informática
- Teletrabajo opcional
- Abono gimnasio
9d
Tax Analyst
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Google Suite
- Microsoft Excel
- Inglés
- Teletrabajo opcional
- Abono gimnasio
Solicitud rápida
Senior Associate - Labour Litigation
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Teletrabajo opcional
- Abono gimnasio
Solicitud rápida
Jr Finance Controller - Global Marketplace Experience
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Inglés
- SQL
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de glovo delivery en barcelona, ct

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Explorar empleos en más ubicaciones

glovo delivery jobs near barcelona, ct

Empleos de Senior Business Analyst en Barcelona, Barcelona Provincia

Empleos de Customer Service Representative en Barcelona, Barcelona Provincia

Empleos de Junior Analyst en Barcelona, Barcelona Provincia

Empleos de Senior Business Analyst en Madrid, Madrid Provincia

Empleos de Arquitecto Senior en Madrid, Madrid Provincia

Empleos de Business Development en 08185 Lliçà De Vall, Barcelona Provincia

Empleos de Business Central en Reus, Tarragona Provincia

Empleos de Business Internship en Málaga, Málaga Provincia

Empleos de Health Wellness en Madrid Provincia

Empleos de Instructor Pilates en Sevilla La Nueva, Madrid Provincia

Empleos de Empleo Senior en Galicia

Empleos de Abogado Senior en Madrid, Madrid Provincia

Empleos de Internship Project Management en Barcelona, Barcelona Provincia

Empleos de Lead en Aielo De Malferit, Valencia Provincia

Empleos de Project Lead en Las Rozas De Madrid, Madrid Provincia

Empleos de Project Lead en Las Palmas De Gran Canaria, LAS Palmas Provincia

Empleos de Customer Service Representative en Sant Cugat Del Vallès, Barcelona Provincia

Empleos de Customer Service Representative en Madrid, Madrid Provincia

Empleos de English Customer Service en Málaga, Málaga Provincia

Empleos de Customer Service Logistics en Madrid, Madrid Provincia

Rider Service Project Lead

Glovo -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

Español
Gestión de programa
Inglés
SQL
Project management
Escalabilidad
Habilidades de comunicación

Descripción completa del empleo

Company Description

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Your work-life opportunity:

As a Rider Marketplace Experience Lead, you will play a key role in defining and executing a rider support for new rider models being rolled out across multiple European markets, while also overseeing ongoing operations in markets already running under differentiated rider models.

You will combine strategic thinking, data analysis and operational execution to design scalable service flows, balance the introduction of new support processes while ensuring a high quality experience for riders and keeping key operational metrics on track.

You will also have the opportunity to act as Program Manager for cross-functional initiatives (e.g. Rider Fraud program) that require end-to-end coordination across multiple teams and stakeholders.

Qualifications

Be a part of a team where you will:

Define and execute multi-market support strategy: Own the strategy and execution of rider support service models across multiple markets, each at different stages of maturity and with distinct regulatory constraints. Sequence initiatives, manage dependencies and ensure operational consistency across markets.
Lead cross-functional programs: Coordinate cross-topic initiatives such as fraud prevention programs, managing roadmaps and driving delivery across Legal, Supply Ops, Product and Marketplace Experience teams without formal authority.
Drive strategic KRs: Identify and lead opportunities to improve key metrics including contact ratio, rider satisfaction, supply efficiency and service-related costs across all markets.
Develop scalable service architectures: Design new agent experience processes and self-service flows tailored to each rider model, and identify best practices that can be replicated across markets.
Ensure regulatory compliance: Keep rider support processes aligned with local regulatory requirements in each market, while maintaining operational efficiency and scalability.
Bridge Supply Ops and Marketplace Experience: Represent MX in operational forums and cross-functional meetings, ensuring support flows align with fleet efficiency goals and operational needs across markets.

Additional Information

You have:

Experience: 6-8 years in project management, operations, strategy or business analytics, with proven exposure to multi-market or cross-functional program management
Analytical & Data Skills: Strong analytical and problem-solving skills with experience in KPI tracking and optimisation. Able to independently query and extract data (SQL or equivalent) to validate numbers and drive analysis. Comfortable working with dashboards and performance metrics, with a good understanding of financial impact on operations
Strategic Thinking: Ability to assess the broader picture, define approaches across markets, prioritize based on impact and challenge proposals when needed, not just execute requests
Project & Program Management: Proven ability to lead complex, multi-stakeholder projects end-to-end, including scoping, planning, roadmap management, risk tracking and stakeholder alignment across multiple concurrent workstreams
Stakeholder Management: Strong influencing and communication skills. Experience coordinating across Legal, Operations, Product and Support teams at regional or global level without formal authority
Proactive & Organised: Proactive approach, great organisation skills and obsession with detail
Resilience & Prioritisation: Ability to manage multiple tasks, prioritise workload and thrive in a fast-paced, demanding environment
Language: Fluent in English. Spanish is a plus

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!

Solicitud rápida

Refina tu búsqueda

glovo delivery empleos en barcelona, ct

Rider Service Project Lead

People Manager - (International Labor Relations)

Senior Devops Engineer

Privacy Counsel

Intern, People Generalist

Impact and Sustainability Intern

CRM Intern (Comms Automation & Insights)

Sr Business Analyst MX

Regional Performance Lead for PLECA - Customer, Rider, Partner Experience [Customer Service]

CTO & Co-Founder - Agentic AI (LegalTech)

Health & Safety Analyst

Engineering Manager (Fintech)

Sr Business Analyst Marketplace Experience Global

PIM & Catalogue Project Manager

Junior Health & Safety Analyst

Intern TA Global HQ

Sr Analyst Growth

Tax Analyst

Senior Associate - Labour Litigation

Jr Finance Controller - Global Marketplace Experience

Quiero recibir la alerta de empleo más reciente de glovo delivery en barcelona, ct

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión