20 publicaciones de empleo destacadas de remote customer service en barcelona barcelona provincia (¡Están contratando!)

Multiple IT Business Systems Analysts Specializations Entry Professional
Hitachi —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Grado
1h
Creative Content Designer (Remote)
CrowdStrike —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Microsoft Powerpoint
- Ventas
- Inglés
English-Spanish Bilingual Tier 2 Technical Support Representative
Fuku —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Teletrabajo
- Español
- Inglés
Solicitud rápida
Membership Executive (Upselling/ Inside Sales)
EcoVadis —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Ventas
- Salesforce
- Seguro dental
Solicitud rápida
Strategic Customer Success Manager
Appspace —Barcelona, Barcelona provincia
- Teletrabajo
- Ventas
- Grado
- Seguro dental
- Seguro oftalmológico
Solicitud rápida
14d
Mobility Specialist - EMEA
Remote —Barcelona, Barcelona provincia
- De 29.450 € a 66.250 € al año
- Teletrabajo
- Inglés
- Habilidades de comunicación
- Vacaciones pagadas
- Teletrabajo opcional
Join Our Talent Pipeline for Product Owners!
Nuvolar —Barcelona, Barcelona provincia
- Teletrabajo
- Español
- Microsoft Excel
- Inglés
- Teletrabajo opcional
Solicitud rápida
Customer Advisor German
Lampenlicht —Barcelona, Barcelona provincia
- 20.500 € al año
- Turno de 8 horas
- Teletrabajo
- Español
- Microsoft Excel
- Servicio al cliente
Staff Backend Engineer - Accounting - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Oficina
- AWS
- Grado
- Teletrabajo opcional
Solicitud rápida
Sales Development Representative (US market)
Bsport —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Ventas
- Servicio al cliente
Customer Service Representative – Dutch speaker
MSX International —Sant Just Desvern, Barcelona provincia
- 24.000 € al año
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
Commercial Customer Success Manager
Workato —Barcelona, Barcelona provincia
- Teletrabajo
- Ventas
- Inglés
- Máster
Solicitud rápida
3d
Staff Data Analyst
Lokalise —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Azure
- Informática
- Máster
Solicitud rápida
Technical Customer Success Manager, Endpoint Security
Check Point Software Technologies —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Linux
- Liderazgo
Solicitud rápida
IT Support
MDPI Spain —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Informática
- Inglés
- Abono gimnasio
Regional Service Representative for UPS
Oxigent —Barcelona, Barcelona provincia
- Hasta 55 € por hora
- AutoCAD
- Inglés
- Microsoft Office
Junior Inside Sales
Edpuzzle —Barcelona, Barcelona provincia
- De 23.000 € a 25.000 € al año
- Jornada completa
- Teletrabajo
- CRM software
- Español
- Ventas
Solicitud rápida
Service Designer
Gammaux —Barcelona, Barcelona provincia
- De 40.000 € a 52.000 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Programa de recomendación
Solicitud rápida
8d
Account Executive, Customer Growth - Italian & Spanish or French
EcoVadis —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
- Seguro dental
Solicitud rápida
Information Security Analyst
ScaleUp —Barcelona, Barcelona provincia
- De 4.000 € a 6.000 € al mes
- Jornada completa
- Teletrabajo
- Ventas
- Inglés
- Habilidades organizativas
Solicitud rápida
8d

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Multiple IT Business Systems Analysts Specializations Entry Professional

Hitachi -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa
Hace 1 hora

Cualificaciones

Informática
Gestión de servicios de IT
Grado
ServiceNow
FP Grado Superior
Help desk

Descripción completa del empleo

Location:

Barcelona, Spain

Job ID:

R0136873

Date Posted:

2026-08-07

Company Name:

HITACHI ENERGY SPAIN, S.A.U.

Profession (Job Category):

IT, Telecom & Internet

Job Schedule:

Full time

Remote:

Job Description:

The Opportunity

We are looking for 7 L1 Application Support Analysts to join our growing IT Service team in Madrid or Barcelona .

In this entry-level role, you will be part of the first line of support for business applications used across our organization, helping users resolve incidents and service requests while ensuring an effective and timely support experience.

This role does not require a development background; instead, we are looking for people with a good understanding of IT and applications, strong problem-solving and communication skills, and an interest in building their career in application support and IT service management.

You will join an international environment and contribute to a growing support organization that provides service across multiple time zones.

How You'll Make an Impact

Act as a first point of contact for users experiencing issues with business applications, analysing requests and providing initial functional support.
Manage incidents and service requests throughout their lifecycle, ensuring accurate documentation, prioritisation and timely follow-up.
Troubleshoot common application issues and guide users when incidents are related to functionality or incorrect use of the application.
Escalate incidents requiring deeper technical analysis or development to the appropriate L2/L3 teams and follow up through resolution.
Monitor recurring incidents and collaborate with other support and technical teams to identify opportunities for service improvement.
Contribute to an effective support service through clear communication, structured ticket management and a strong customer-oriented approach.

Your Background

Vocational training (FP/Grado Superior), Bachelor's degree, technical courses or equivalent knowledge in IT, Computer Science, Information Systems or a related area.
Previous experience or relevant knowledge in Service Desk, Help Desk, Application Support, IT Support or similar environments ; junior profiles with relevant training are welcome.
Basic understanding of business applications, IT environments and incident/service request management.
Familiarity with ITSM or ticketing tools; experience with ServiceNow is considered an advantage.
Strong communication, organisation and problem-solving skills, with a customer-service mindset.
Availability to work from Madrid or Barcelona in a hybrid model . As the team will provide support across different time zones, positions will be available across different service shifts, including morning, afternoon and night coverage.

About Us

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over 50,000 employees in 60 countries, we work together to advance the world's energy system to be more sustainable, flexible and secure.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

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remote customer service empleos en barcelona barcelona provincia

Multiple IT Business Systems Analysts Specializations Entry Professional

Creative Content Designer (Remote)

English-Spanish Bilingual Tier 2 Technical Support Representative

Membership Executive (Upselling/ Inside Sales)

Strategic Customer Success Manager

Mobility Specialist - EMEA

Join Our Talent Pipeline for Product Owners!

Customer Advisor German

Staff Backend Engineer - Accounting - 100% Remote - EMEA

Sales Development Representative (US market)

Customer Service Representative – Dutch speaker

Commercial Customer Success Manager

Staff Data Analyst

Technical Customer Success Manager, Endpoint Security

IT Support

Regional Service Representative for UPS

Junior Inside Sales

Service Designer

Account Executive, Customer Growth - Italian & Spanish or French

Information Security Analyst

Quiero recibir la alerta de empleo más reciente de remote customer service en barcelona barcelona provincia

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