20 publicaciones de empleo destacadas de new line events en madrid provincia (¡Están contratando!)

Transaction Review Analyst
Ria Money Transfer (Dandelion) —Alcobendas, Madrid provincia
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Microsoft Office
- Seguro dental
- Seguro oftalmológico
Solicitud rápida
Regional Marketing Manager, Iberia & Italy Markets
Aircall.io, Inc. —Madrid, Madrid provincia
- Español
- Ventas
- Salesforce
Solicitud rápida
Director Tech Strategy Advice & GenAI - Healthcare & Life Sciences
Simon-Kucher & Partners —Madrid, Madrid provincia
- Español
- Sistemas ERP
- Inglés
Account Executive II
BeyondTrust —Madrid, Madrid provincia
- Teletrabajo
- Ventas
- Salesforce
- Grado
Solicitud rápida
Environmental Risk Consultant
Worley —Madrid, Madrid provincia
- Español
- Microsoft Excel
- Inglés
Sales Director
Cendyn —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Solicitud rápida
Growth Strategy Manager- Italian speaker
FeverUp —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Grado
Solicitud rápida
7d
Senior Product Manager
FeverUp —Madrid, Madrid provincia
- Inglés
- Grado
- Liderazgo
Solicitud rápida
Managing Director – Europe
Beewise —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Liderazgo
Solicitud rápida
Talent Acquisition Associate (Madrid)
Alvarez & Marsal —Madrid, Madrid provincia
- Español
- Inglés
- Reclutamiento
10d
Junior Settlement Speсialist
GR8_TECH —Madrid, Madrid provincia
- Teletrabajo
- Inglés
Solicitud rápida
2d
Promotor/a degustación Agosto-Enero Toledo
New Line Events —Madrid, Madrid provincia
- Desde 715 € al mes
- Media jornada
- Habilidades de comunicación
Solicitud rápida
16h
Product Manager
FeverUp —Madrid, Madrid provincia
- Inglés
- Grado
- Liderazgo
Solicitud rápida
Inbound Sales Executive
Lenus eHealth —Madrid, Madrid provincia
- Español
- Ventas
- Inglés
Senior Marketing Manager
JD España —Madrid, Madrid provincia
- Inglés
- Administración y dirección de empresas
- Ciencias empresariales
Solicitud rápida
Sales Manager (Hybrid)
Thales —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
10d
Product Specialist
BYD Europe —Madrid, Madrid provincia
- Marketing
- Grado
Operations Specialist- Reconciliation- AVP
Deutsche Bank —Salamanca-Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Oficina
1d
Account Executive, UGG - Iberia (Sales)
Deckers Brands —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Español
- Microsoft Excel
Associate/Senior Associate - Valuations Services - Madrid
Alvarez & Marsal —Madrid, Madrid provincia
- Microsoft Powerpoint
- Español
- Microsoft Excel

Quiero recibir la alerta de empleo más reciente de new line events en madrid provincia

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Transaction Review Analyst

Ria Money Transfer (Dandelion) -
Alcobendas, Madrid provincia

Solicitud rápida

Detalles del empleo

Beneficios

Seguro dental
Seguro oftalmológico

Cualificaciones

Francés
Servicio al cliente
Centro de llamadas
Inglés
Microsoft Office
Gestión de compliance
Grado
Habilidades de comunicación

Descripción completa del empleo

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE
We are actively looking for a dynamic and customer-focused individual who can join our team as a
Customer Care Representative in the Transaction Review Department. As the first line of compliance,
you will play a key role as the resolution point for customers and agents’ inquiries. In this essential
position, you will serve as a trusted advisor, providing exceptional service and support to address
their inquiries, resolve issues, and ensure their overall satisfaction.
Your primary responsibility will be to interact with customers and agents in a professional and
courteous manner, effectively from a compliance perspective. You will listen attentively to their
concerns, demonstrating empathy and understanding, while proactively offering solutions to meet
their needs.
As a Customer Care Representative inside Transaction Review Group, you will, not only, utilize your
strong communication skills, but also your compliance knowledge to resolve the incoming inquiries
from our customers and agents. Your ability to navigate customer inquiries with ease and efficiency
will be crucial in delivering seamless and satisfying customer experience and at the same time
complying with regulatory and internal rules.
Overall, this role is a hybrid between Transaction Review Analyst and Customer care representative to
resolve during the call the issues related to Compliance such as performing interviews to detect and
prevent any risk related to Money Laundering, Terrorism Financing and fraud.

ROLES & RESPONSIBILITIES

Resolves inquiries related to compliance via Phone, system email and internal system
(FxClient).
- Perform interviews (create fraud questionnaire and fraud ID)
- Release or cancel transactions
- Unblock Customers
- Modify customer information
- Guide agent and customer about compliance rules
- Resolve product or service problems by clarifying the customer's complaint; determining the
cause; selecting and explaining the best solution to solve the problem; expediting correction
or adjustment; following up to ensure resolution and escalating the issue if necessary.
- Recommend changes that may be needed to management by collecting customer
information and analyzing customer needs.
- Contributes to the TRG team by assisting in accomplishing department goals.
- Keeping up to date with all the new changes and information which may be relevant to your
position, you need to be knowledgeable.
- Follows all internal procedures and policies
- Completes assigned tasks and shift responsibilities daily
- Maintains customer satisfaction at high levels.
- Ensure the quality of call standards are met for the department

POSITION REQUIREMENTS

College level, preferably Bachelor's degree in any course.
- Good knowledge of MS Office and Internet Explorer.
- At least 1 year´s work experience in call center and/or compliance positions.
- Advanced level of English & French
- Strong customer service orientation.
- Excellent communications skills (both oral and written).
- Team worker.
- Attention to detail.
- Flexibility regarding work schedule.
- Any other language is a plus.

PERKS & BENEFITS

Medical, Dental & Vision Insurance
Employee Stock Purchase Plan
Paid Vacation / Sick Leave
Hybrid Work Schedule
Tuition Assistance
Corporate gatherings, team bonding events, and much more

Solicitud rápida

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new line events empleos en madrid provincia

Transaction Review Analyst

Regional Marketing Manager, Iberia & Italy Markets

Director Tech Strategy Advice & GenAI - Healthcare & Life Sciences

Account Executive II

Environmental Risk Consultant

Sales Director

Growth Strategy Manager- Italian speaker

Senior Product Manager

Managing Director – Europe

Talent Acquisition Associate (Madrid)

Junior Settlement Speсialist

Promotor/a degustación Agosto-Enero Toledo

Product Manager

Inbound Sales Executive

Senior Marketing Manager

Sales Manager (Hybrid)

Product Specialist

Operations Specialist- Reconciliation- AVP

Account Executive, UGG - Iberia (Sales)

Associate/Senior Associate - Valuations Services - Madrid

Quiero recibir la alerta de empleo más reciente de new line events en madrid provincia

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