20 publicaciones de empleo destacadas de growth specialist en barcelona, ct (¡Están contratando!)

Customer Support Agent - Consumer Team
Sumup —Barcelona, Barcelona provincia
- Google Suite
- Salesforce
- Inglés
9d
Entry-Level Strategy & Operations Consultant – Life Sciences Sector
BIP - Business Integration Partners —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Oficina
Talent Acquisition Sourcing Specialist, EMEA (German Speaking)
UL Solutions —Barcelona, Barcelona provincia
- Trabajo híbrido
- Oracle
- Inglés
- Oficina
- Seguro de vida
Business Account Specialist - Madrid, Valladolid, Salamanca, Zamora, Ávila y Segovia
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Marketing
- Inglés
12d
GTM-Support Specialist
Autodesk —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Ventas
- Salesforce
10d
Senior SEO Specialist
Visca Web —Barcelona, Barcelona provincia
- Desde 40.000 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Solicitud rápida
Senior Insights Analyst (Growth Analytics Team)
SEMrush —Barcelona, Barcelona provincia
- Informática
- Máster
- SQL
People Operations Specialist
Grup Montaner —Barcelona, Barcelona provincia
- De 33.000 € a 36.000 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Solicitud rápida
12d
Social Media & Influencer Marketing specialist with Italian
URIACH —Sant Cugat del Vallès, Barcelona provincia
- Español
- Marketing
- Inglés
Solicitud rápida
Expert, Web Accessibility Specialist
Schneider Electric —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Vacaciones pagadas
- Seguro de vida
Senior Performance Marketing Specialist | Spanish Market (Barcelona/Madrid)
Lexroom —Barcelona, Barcelona provincia
- De 35.000 € a 50.000 € al año
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Inglés
Solicitud rápida
Innovation & Validation Specialist (Contractor)
Clovr Labs —Barcelona, Barcelona provincia
- Horas extra
- Teletrabajo
- Español
- Inglés
- Desarrollo de software
Solicitud rápida
Accommodation Strategic Partnership Specialist – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Operations Support Specialist (Inside Sales)
Mettler Toledo —Cornellà de Llobregat, Barcelona provincia
- Español
- Ventas
- Sistemas ERP
- Plan de pensiones
GRC Compliance Specialist
Happyrobot Inc. —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Inglés
- AWS
- Seguro oftalmológico
Junior Tax and Procurement Specialist
Rakuten Global —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Ventas
Sales Enablement Specialist
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Project management
- Liderazgo
Solicitud rápida
Talent Data Analyst & Specialist
Amcor —Barcelona, Barcelona provincia
- Media jornada
- Microsoft Excel
- Inglés
- Recursos humanos
Product Learning Specialist
D-EDGE —Barcelona, Barcelona provincia
- Trabajo híbrido
- Inglés
- Oficina
- Máster
Solicitud rápida
2d
Customer Success Specialist - Polish Market
Tripadvisor —Barcelona, Barcelona provincia
- CRM software
- Español
- Ventas
Solicitud rápida

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Customer Support Agent - Consumer Team

Sumup -
Barcelona, Barcelona provincia

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Detalles del empleo

Hace 9 días

Cualificaciones

Google Suite
CSS
Salesforce
Slack
Inglés
Zendesk

Descripción completa del empleo

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Customer Support Agent — Consumer Team
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At SumUp, we’re on a mission to empower small businesses around the world — helping them get paid, run their business, and thrive. We believe that everyone should be able to build a business they love, and we’re creating simple, intuitive tools that make that possible.

As a Customer Support Agent on the SumUp Consumer team, you'll be the direct link between SumUp and our consumers, delivering exceptional support and creating positive customer experiences.

This is a brand-new team supporting a fast-growing product, giving you the unique opportunity to help define what outstanding consumer support looks like at SumUp. As one of the founding members of the team, you'll play a key role in shaping processes, influencing the customer experience, and contributing to the growth of a team that's set to expand rapidly.

What you’ll do
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Support Consumers: Handle inquiries from SumUp consumers across email and chat. Provide fast, empathetic, and accurate answers that build consumer trust.

Troubleshoot & Upskill: Continuously deepen your knowledge of the SumUp product. Troubleshoot issues clearly and help consumers understand how to get the most out of the product.

Drive Improvement: Identify friction points in the consumer journey. Contribute to the knowledge base and propose process improvements to the Team Lead.

Collaborate Cross-functionally: Partner with Product, Engineering, Risk, and Fraud teams to escalate bugs and complex issues, and feed structured consumer feedback back into the product roadmap.

Think Proactively: Go beyond the case — listen to consumer needs, identify root causes, and manage escalations professionally, knowing exactly when to hand off to specialist teams.

You’ll thrive in this role if you have:
Professional Communication: Exceptional written and verbal communication skills in English. Additional European language(s) are a strong plus. Ability to interact clearly, professionally, and empathetically with consumers across all channels (Email, Chat).

Customer-Centric Mindset: A proactive, “Can-Do” attitude with a genuine passion for problem-solving and providing outstanding service — especially to consumers dealing with financial or account issues.

Relevant Experience: Minimum 6 months of professional experience in a customer support or service-oriented role, demonstrating a proven ability to handle inquiries and meet performance targets.

Collaborative Spirit: A true team-player mindset; the ability to collaborate effectively with peers to reach common goals and maintain a positive team environment.

Software & Tool Proficiency: Comfortable working in modern digital environments. Hands-on experience with at least one CS tool (Zendesk, Salesforce, Intercom, Freshdesk, or similar) and standard productivity tools (Slack, Google Suite). Ability to learn new tools quickly is essential.

Why you should join SumUp

At SumUp, you’ll be part of a company that’s growing fast — and so will you. We’ll give you the tools, training, and community to build your career in tech and customer experience from day one.

Here’s what we offer:
Work with talented SumUppers across the globe on fintech products used by millions of businesses worldwide.

A dedicated €2,000 annual learning & development budget — invest in courses, conferences, or certifications that excite you.

A culture that celebrates diversity, inclusion, and belonging — we want you to bring your whole self to work.

Meal vouchers and perks to make your everyday life easier.

30-day sabbatical after 3 years at SumUp — time to recharge, travel, or pursue a personal goal.

Referral bonuses — bring great people with you on the journey!

Ready to make an impact?

If you’re looking for a role where you can grow, learn, and help small businesses succeed — we’d love to hear from you.

Join us, and let’s shape the future of fintech together.

About SumUp:
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Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

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Refina tu búsqueda

growth specialist empleos en barcelona, ct

Customer Support Agent - Consumer Team

Entry-Level Strategy & Operations Consultant – Life Sciences Sector

Talent Acquisition Sourcing Specialist, EMEA (German Speaking)

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GTM-Support Specialist

Senior SEO Specialist

Senior Insights Analyst (Growth Analytics Team)

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Expert, Web Accessibility Specialist

Senior Performance Marketing Specialist | Spanish Market (Barcelona/Madrid)

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