20 publicaciones de empleo destacadas de service leader / en madrid provincia (¡Están contratando!)

Head of Retail - Madrid - 40h
Miin Cosmetics —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Microsoft Outlook
Solicitud rápida
Online Team Leader
Chubb —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Servicios financieros
- Plan de pensiones
Global Offer Manager - Enterprise Operations and Customer Service (Temporary)
Boston Consulting Group —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Office Manager
Europcar —Madrid, Madrid provincia
- Jornada completa
- Ventas
- Servicio al cliente
- Liderazgo
Residential Life Coordinator - NYU Madrid
New York University —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Microsoft Word
- Español
- Microsoft Excel
Site Leader Madrid
IBA —Madrid, Madrid provincia
- De 52.800 € a 80.200 € al año
- Jornada completa
- Hospital
- Liderazgo
Office Manager
Munich Re Specialty - Global Markets —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Microsoft Office
Director - BCG Vantage, Operations; Supply Chain
Boston Consulting Group —Madrid, Madrid provincia
- 174.100 € al año
- Jornada completa
- Español
- Inglés
- Grado
- Seguro dental
- Vacaciones pagadas
10d
Executive Assistant
The Cigna Group —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Regional Operations Manager R0193844 Madrid Corporate Office Madrid, Madrid Full time
Greystar —Madrid, Madrid provincia
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
COORDINADOR DE AEROPUERTO
Europcar —Madrid, Madrid provincia
- Jornada completa
- Liderazgo
Global Team Leader - IVDR
SGS —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- Investigación
- Oficina
Solicitud rápida
Project Leader (Broadcast & Live Events)
Eurovision Services —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
- Plan de pensiones
BALENCIAGA Sales & Client Advisor
Balenciaga —Las Rozas de Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Servicio al cliente
Executive Assistant, Office of the Rector
IE University —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
Department Manager
Ralph Lauren —Madrid, Madrid provincia
- Jornada completa
- Ventas
- Inglés
- Microsoft Office
EMEA Client Service Director
Circana Spain —Madrid, Madrid provincia
- Teletrabajo
- Servicio al cliente
- Oficina
- Habilidades de análisis
Solicitud rápida
1d
Area Manager II
Amazon Road Transport Spain, S.L.U. —Getafe, Madrid provincia
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
Flight Representative Manager
Air Charter Service —Madrid, Madrid provincia
- 50.000 € al año
- Disponibilidad fin de semana
- Español
- Inglés
- Gestión del tiempo
Solicitud rápida
RENTA AGENT MADRID ATOCHA
Centauro Rent a Car —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Ventas
- Servicio al cliente
- Inglés

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Head of Retail - Madrid - 40h

Miin Cosmetics -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

Español
Microsoft Excel
Microsoft Outlook
Control de inventario
Servicio al cliente
Merchandising
Sistemas ERP
Inglés
SharePoint
Liderazgo
Marketing

Descripción completa del empleo

Description:

At MiiN Cosmetics, we are pioneers in bringing the best of Korean beauty to Europe. Our passion for K-Beauty drives everything we do, from offering high-quality products to creating a unique and immersive shopping experience. Join us as our International Head of Retail and help shape the future of MiiN across Europe.

As our Head of Retail, you will be the architect of MiiN's retail experience across Europe. You will own the end-to-end strategy and execution for 50+ stores, leading a high-performing team of Area Managers and driving sustainable, profitable growth across multiple markets.

This is a senior leadership role for someone who combines strategic vision with a hands-on, entrepreneurial mindset, someone who thrives in a fast-growing, multicultural environment and is as comfortable presenting to the board as they are walking a shop floor.

Based in Madrid, with approximately 40% europe travel.

What will be your responsibilities?

Lead and coordinate the retail team:

Manage and mentor a team of Area Managers and Store Managers across all our stores, fostering collaboration and ensuring alignment with company objectives.
Set clear sales targets and motivate the team to exceed them while maintaining operational efficiency.
Act as the main point of contact and leader for the retail team, ensuring their professional growth and engagement.

Develop and execute retail strategies:

Design and implement strategies to optimize store operations and ensure sustained profitability.
Identify opportunities for innovation and continuous improvement in the retail experience.

Support store launches and upgrades:

Give support on the new store openings and renovations, ensuring on-time and smooth rollouts.
Collaborate with cross-functional teams to deliver high-quality results that meet brand standards.

Ensure operational excellence:

Monitor inventory levels, optimize stock turnover, and ensure compliance with company standards and procedures.
Monitor ongoing training to ensure the retail team is proficient in systems, processes, and customer service excellence.

Enhance the store experience:

Work closely with the Marketing team to ensure that every store reflects MiiN's brand image and delivers an exceptional customer journey.
Gather customer insights and feedback to continuously improve in-store experiences.

Foster cross-departmental collaboration:

Partner with all Miin departments to have the 360º company vision ot be able to develop properly all the strategy aligned with company objectives.
Collaborate with Finance to manage budgets, optimize profitability, and align retail objectives with financial goals.

Analyze performance metrics:

Track and analyze KPIs, such as sales growth, customer satisfaction, and stock turnover, using insights to make data-driven decisions.
Regularly present performance reports to senior management, offering recommendations to improve efficiency and drive results.

Champion team development:

Inspire, train, and mentor the retail team to build a culture of collaboration, motivation, and high performance.
Foster an environment of trust and empowerment where employees can thrive and grow professionally.

Requirements:

What are we looking for?

Proven retail experience: 5+ years managing multi-store, multi-region retail operations.
Leadership skills: A proactive leader who inspires and motivates teams to achieve goals.
Strong analytical mindset: Ability to interpret KPIs, develop strategies based on data, and identify opportunities for improvement.
Excellent communication skills: fluent in English and Spanish, with additional languages considered a plus.
Retail expertise: experience in visual merchandising, inventory control, and customer experience management.
Tech-savvy: proficiency in tools like Excel, Outlook, SharePoint, and ERP systems.
Flexible and adaptable: Comfortable working in a dynamic environment with frequent travel.

What will make your profile stand out?

Passion for beauty: interest or experience in the cosmetics industry.
International mindset: previous experience managing retail teams across multiple regions.
Strategic thinker: experience creating and executing retail strategies aligned with business objectives.
Hands-on approach: someone who enjoys being actively involved in store operations and team management.

What do we offer?

Be part of a growing company in the heart of Barcelona.
Immediate incorporation with a permanent contract.
Dynamic and multicultural work environment.
Opportunities for career development and professional growth.
Exclusive discounts on MiiN products.

If you identify with our mission of making Korean beauty accessible to everyone, we’d love to hear from you! Submit your application and get ready to join our MiiN team.

Solicitud rápida

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