20 publicaciones de empleo destacadas de cloud data solutions engineer en madrid, md (¡Están contratando!)

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Las Rozas de Madrid, Madrid provincia
- Jornada completa
- Informática
- Grado
- APIs
Data Engineer Internship (m/f/x)
Procter & Gamble —La Moraleja, Madrid provincia
- 1.200 € al mes
- Jornada completa
- Español
- Azure
- Inglés
Senior Cloud Network Engineer & Architect (remote-only, worldwide remote)
Cloudlinux —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- AWS
- Scripting
- APIs
- Abono gimnasio
Solicitud rápida
Data & AI Platform Engineer Intern
Boston Scientific —Madrid, Madrid provincia
- Español
- Azure
- Inglés
2d
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Viavi Solutions —Madrid, Madrid provincia
- Jornada completa
- Español
- Informática
- Inglés
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Merck KGaA —Madrid, Madrid provincia
- Azure
- Informática
- DevOps
4h
Python DevOps Security Platform Engineer (m/f/d)
Siemens —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- DevOps
- Scripting
- APIs
Senior Identity And Access Management Engineer - Cloud Environment
Roche —Madrid, Madrid provincia
- Jornada completa
- Azure
- Informática
- DevOps
DevOps Engineer (Cloud/Hybrid)
Siemens —Tres Cantos, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- DevOps
13d
AI Infrastructure Solutions Engineer
DDN —Madrid, Madrid provincia
- Jornada completa
- DevOps
- Máster
- Scripting
Solicitud rápida
DevOps IoT Engineer – M2M
ESML SD Iberia Holding S A U —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Azure
- Oracle
- DevOps
Solicitud rápida
DevOps Platform Engineer
Accenture —Madrid, Madrid provincia
- Jornada completa
- Azure
- Informática
- DevOps
- Seguro de vida
Especialista en Automatización DevOps
Lutech Group —Madrid, Madrid provincia
- Trabajo híbrido
- Azure
- DevOps
- Inglés
Solicitud rápida
Senior Cloud Database Platform Engineer (Azure)
EPAM Systems, Inc. —Madrid, Madrid provincia
- Azure
- Oracle
- DevOps
- Vacaciones pagadas
- Programa de recomendación
Junior Data Translator, IT
IE University —Madrid, Madrid provincia
- Jornada completa
- Máster
- Inteligencia artificial
Lead AI/ML Engineer - BCN/MAD
ailylabs —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- DevOps
- Oficina
- Máster
Solicitud rápida
Associate AI Engineer (6-month contract)
Board International —Madrid, Madrid provincia
- Jornada completa
- Azure
- Informática
- Sistemas ERP
Solicitud rápida
Cloud Network & Edge Security Engineer
dLocal —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- DevOps
- Inglés
Solicitud rápida
Senior AI/ML Engineer - BCN/MAD
ailylabs —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- DevOps
- Oficina
- Máster
Solicitud rápida
Software Engineer, Fund Solutions
Apex Group —Madrid, Madrid provincia
- Jornada completa
- Azure
- Informática
- DevOps

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Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Las Rozas de Madrid, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Informática
IVR
Grado
APIs
Cloud
Inteligencia artificial

Descripción completa del empleo

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

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Quiero recibir la alerta de empleo más reciente de cloud data solutions engineer en madrid, md

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