20 publicaciones de empleo destacadas de cloud operations engineer azure aws en barcelona, ct (¡Están contratando!)

Sr Technical Support Engineer (VTS)
Ingram Micro —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Azure
- Inglés
- Bachillerato
Presales Engineer for infraestructure and security (m/f/d)
T-Systems Iberia —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Azure
- Inglés
Solicitud rápida
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The Yuki Company —Barcelona, Barcelona provincia
- Trabajo híbrido
- Azure
- DevOps
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Security Automation & AI Engineer
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- Jornada completa
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Network and Infrastructure Engineer
FNZ —Barcelona, Barcelona provincia
- Jornada completa
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- Seguro de vida
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Senior Software Engineer
ValeriaHR —Barcelona, Barcelona provincia
- De 60.000 € a 80.000 € al año
- Trabajo híbrido
- Español
- Azure
- DevOps
Senior Solutions Engineer (m/f/d)
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Azure
- Informática
- Plan de pensiones
Principal CloudOps Engineer
Sage —Barcelona, Barcelona provincia
- Español
- Azure
- DevOps
- Seguro dental
Technical Architect - MES, Unified Namespace & Digital Manufacturing Platforms
QUARIQ —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Azure
- Sistemas ERP
Solicitud rápida
Senior Infrastructure Engineer
SITA Switzerland Sarl —Barcelona, Barcelona provincia
- Jornada completa
- Azure
- Informática
- DevOps
- Teletrabajo opcional
SW engineer for PSP solutions
HP —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- DevOps
- Parking gratuito
- Seguro de vida
SAP Platform Basis Engineer - Cloud & Data Center (Expert)
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- Inglés
- Plan de pensiones
Data Engineer
Bitpanda —Barcelona, Barcelona provincia
- Trabajo híbrido
- Azure
- SQL
- AWS
- Vacaciones pagadas
Principal Software Engineer, GO & Rust (Engine)
Workato —Barcelona, Barcelona provincia
- Teletrabajo
- Azure
- Java
- AWS
Solicitud rápida
Lead Software Engineer - Al Product development
Clarivate —Barcelona, Barcelona provincia
- Jornada completa
- Azure
- Informática
- Oficina
Senior BI & Analytics Engineer
Entravision —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Azure
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- Programa de recomendación
Solicitud rápida
Lead Customer Success Engineer
Dynatrace —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- DevOps
- Vacaciones pagadas
Integration Platform Engineer
BUNGE —Sant Just Desvern, Barcelona provincia
- De guardia
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Senior Backend Developer (Delta Team), hibrido
Biorce —Barcelona, Barcelona provincia
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- Azure
- Informática
- Máster
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- Seguro oftalmológico
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Lead Software Engineer - AI Product development
Clarivate —Barcelona, Barcelona provincia
- Jornada completa
- Azure
- Informática
- Oficina

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Sr Technical Support Engineer (VTS)

Ingram Micro -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Jira
ITIL Foundation
Azure
Arquitectura del sistema
Microsoft SQL Server
Inglés
Bash
Bachillerato
SQL
PHP
AWS
Respuesta a incidencias
Docker
Zendesk
Confluence
PostgreSQL
REST
Scripting
APIs
Cloud
Linux
JSON
Apache
SaaS
Python
PowerShell
Shell Scripting
MySQL

Descripción completa del empleo

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

About Ingram Micro

Ingram Micro powers the global IT ecosystem—connecting technology vendors, partners, and businesses to unlock the full promise of innovation. With operations reaching over 90% of the world’s population and our digital platform, Ingram Micro Xvantage™ , we enable smarter, faster, and more scalable ways to do business. Together, Let’s shape tomorrow by driving technology forward and creating real impact across the globe.

Join Unified Support at Ingram Micro and help keep global technology running smoothly through collaboration, problem‑solving, and real customer impact.

We are looking for a Senior Technical Support Engineer to join our high-performing support team and provide expert-level technical assistance to our customers. In this role, you will serve as a trusted advisor, solving complex product issues, and contributing to continuous product and process improvement . You will be deeply embedded in our product ecosystem, collaborating across engineering, product, and customer-facing teams to ensure a top notch customer experience.

Key Responsibilities:

Responding to complex inbound Technical service requests over the phone and email per day directly with customers .

Diagnose, troubleshoot , and resolve technical problems across software, APIs, integrations, and infrastructure .

Reproduce issues, conduct root cause analysis, and work closely with engineering on bug fixes and feature requests

Create and maintain internal runbooks, FAQs, and technical documentation

Lead incident response or participate in on-call rotation for critical issues

Identify support trends and partner with Product & Engineering on long-term solutions

Accurately and efficiently log all issues and status updates in our internal tracking system.

Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success.

Supporting multiple cloud and hardware solutions

Contributing to the development of service desk processes and procedures.

Interacts closely with various departments and vendors to provide timely resolution on issues.

Handling support requests from resellers, by staying on top of new features and enhancements and being a subject matter expert, and providing diagnoses and issue resolution on our Platform.

Triaging to internal and external teams, pushing for resolution within SLO’s by being the Customer advocate with Engineering, Development and 3rd party Vendor teams

Responding to complex inbound Azure and M365 Technical service requests over the phone and email directly with customers (VMs, Networking, Storage, Identity, etc.)

* Note: This is not a complete list of tasks.

Knowledge, Skills, and Experience

4–7+ years in technical support, solutions engineering, or a similar customer-facing technical role

Deep experience with relevant stack: SaaS platforms, APIs, databases, scripting (e.g., Python/Shell), cloud services (AWS, Azure), or networking

Proven troubleshooting skills with the ability to think critically and communicate clearly under pressure

Strong understanding of web technologies, integrations, or system architecture

Experience working with ticketing systems (e.g., Zendesk, Jira) and knowledge bases

Must have excellent verbal and written communication skills, as well as excellent analytical and problem-solving skills ; with a customer-first mindset .

Ability to prioritize user requests effectively and manage user expectations.

Ability to balance attention to detail with expeditious execution in a fast-paced environment working .

Passion for driving exceptional customer experience.

Ability to work through ambiguity and thrive in a rapidly changing business environment.

Strong analytical and problem-solving skills.

High school diploma (or equivalent) required . Secondary degree preferred.

Experience working with Webservers and Databases – Apache, IIS, MySQL, MSSQL and PostgreSQL

Strong knowledge of Application Protocols – DNS, HTTP, HTTPS (SSL), FTP

Basic understanding or experience working on Linux environments

General understanding of technologies on Apis webservice: JSON, REST, OAuth,..

Flexibility working some weekends and later hours to help fulfill a 24x7 business

Passion for providing exemplary customer service, strong customer focus

Eager to learn new technologies

Good verbal and written professional communication, fluent in English.

Self-motivated and proactive in performing duties

Attention to detail

Nice to have. Exposure to:

ITIL certification

Microsoft Azure certification

Hands-on experience with Cloud platforms, such as Microsoft Azure, AWS or GCP

Programming/scripting experience on at least some of the following: Bash, Python, PowerShell, PHP Knowledge of SQL

Exposure to virtualization and orchestration technologies such as Docker and Kubernetes

Experience with JIRA and Confluence

#IngramMicroEspana

* This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

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