20 publicaciones de empleo destacadas de customer experience excellence specialist en barcelona, ct (¡Están contratando!)

Customer Care Specialist - Spend Platform -English Speaker
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Teletrabajo opcional
- Abono gimnasio
7h
French Speaking Customer Support Specialist – Digital Advertising
Teleperformance España —Barcelona, Barcelona provincia
- 19.200 € al año
- Jornada completa
- Servicio al cliente
- Inglés
- Grado
- Programa de recomendación
9d
Sales Support Specialist - French Speaker
Prinova Europe —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Microsoft Excel
- Ventas
Solicitud rápida
AI Support Delivery Manager: Customer Care
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Máster
- Inteligencia artificial
- Liderazgo
Solicitud rápida
Sales & BDR Enablement Specialist
cloudpay —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Inglés
- Programa de recomendación
10d
German speaking Customer Support Specialist – Digital Advertising
Teleperformance España —Barcelona, Barcelona provincia
- 22.200 € al año
- Jornada completa
- Servicio al cliente
- Inglés
- Grado
- Programa de recomendación
9d
AI Agents Manager: Customer Care
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Máster
- Inteligencia artificial
- Liderazgo
Solicitud rápida
Customer Care Specialist - Spend -German Speaker
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Teletrabajo opcional
- Abono gimnasio
Procurement Specialist
Azelis —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Sistemas ERP
- Grado
14d
Multinational Neo Specialist Commercial Insurance
Zurich Insurance —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Microsoft Excel
- Servicio al cliente
NEW - Student Recruitment Specialist IT/EN/ES/FR/DE
ALPADIA Language Schools SA —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Marketing
Solicitud rápida
Device Commercial and Supply Specialist
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Microsoft Excel
- Ventas
7d
Pricing Continuous Improvement Specialist
Eaton —Barcelona, Barcelona provincia
- Ventas
- Habilidades de análisis
- Grado
9d
New Business Development Manager
Global Experience Specialists —Barcelona, Barcelona provincia
- De 35.000 € a 60.000 € al año
- Inglés
- Habilidades de comunicación
Solicitud rápida
14d
Head of CRM (They, She, He)
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Marketing
- Salesforce
- Teletrabajo opcional
- Abono gimnasio
Solicitud rápida
Campaign Manager - CRM
VML —Barcelona, Barcelona provincia
- De 32.938 € a 37.232 € al año
- Trabajo híbrido
- CRM software
- Inglés
- Oficina
Solicitud rápida
8d
Strategy & Operations Consultant – Life Sciences Sector
BIP - Business Integration Partners —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Oficina
Head of Revenue Operations & Systems
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Liderazgo
Solicitud rápida
Digital Sales Specialist German Speakers
ADP —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Ventas
- Inglés
- Vacaciones pagadas
- Seguro de vida
Senior SEM Specialist – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Microsoft Excel
- Informática
- Inglés

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Customer Care Specialist - Spend Platform -English Speaker

Perk -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa
Hace 7 horas

Beneficios

Ayuda para bienestar físico
Teletrabajo opcional
Abono gimnasio
Seguro de vida

Cualificaciones

Español
Inglés
Catalán
Contabilidad
REST

Descripción completa del empleo

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.

We're trusted by more than 12,000 companies worldwide, including On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.

At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.

Visit www.perk.com to learn more.

About the Role

Join Perk as a key member of our Customer Care team, where you will play a pivotal role in delivering exceptional customer experiences. As a representative of Perk, you’ll help resolve a variety of inquiries, provide insightful support, and ensure every interaction contributes to our commitment to excellence.

In this role, you’ll collaborate with cross-functional teams and learn our ever-evolving product suite, helping customers navigate their needs while upholding our values of transparency, empathy, and efficiency.

What You’ll Do

Respond to customer queries via email and phone in a timely and knowledgeable manner
Troubleshoot and resolve issues while providing accurate information and following up as needed
Document interactions and escalate complex cases to the appropriate teams
Ownership of incoming requests from customers, including the creation of tickets for the internal organization
Ownership for tracking-to-resolution of recorded incidents or bugs
Answering and handling customer inquiries for our customers in Germany, Switzerland, and the rest of Europe
Internally, you’re the first point of contact for knowledge on the operational use of our software

What We’re Looking For

Background in finance and or accounting is a strong plus
Operational experience with a high turnover of external customer inquiries and internal clarifications from the team is a plus
Ability to handle a variety of tasks at a high frequency
Structured and detail oriented approach to work
Fluency in English, additional languages are a plus

What we offer

Receive competitive compensation and equity ownership in Perk
Rest and recharge with our generous allocation of vacation days plus public holidays
Take control of your physical health with your choice of private healthcare or a gym allowance
Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
Join our unforgettable Perk events, including our spectacular annual summer party
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Make your money go further with our flexible compensation plan
Focus on your family with 17 weeks’ paid parental leave during your child’s first year
Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
Broaden your horizons with up to 20 "Work from Anywhere" days per year
Nurture your language skills with in real-life English, Spanish and Catalan lessons
Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
Let us help you move to one of our hubs with relocation support

Note - This position requires being based in Barcelona. We can help with relocation if necessary.

Interview Process

Talent Acquisition Interview - 30mins Virtual
Assessment + Team manager interview - Virtual
Final interview - 30mins In Person

AI at Perk

AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes.

We don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead.

We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day.

How We Work

At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.

Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.

Protect Yourself from Recruitment Scams

All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

#LI-Hybrid

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customer experience excellence specialist empleos en barcelona, ct

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Customer Care Specialist - Spend -German Speaker

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NEW - Student Recruitment Specialist IT/EN/ES/FR/DE

Device Commercial and Supply Specialist

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Head of CRM (They, She, He)

Campaign Manager - CRM

Strategy & Operations Consultant – Life Sciences Sector

Head of Revenue Operations & Systems

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Quiero recibir la alerta de empleo más reciente de customer experience excellence specialist en barcelona, ct

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