20 publicaciones de empleo destacadas de ai automation / integration engineer en móstoles, madrid provincia (¡Están contratando!)

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Las Rozas de Madrid, Madrid provincia
- Jornada completa
- Informática
- Grado
- APIs
IAM Integration Engineer - Workforce IAM (Hybrid set up), Madrid (M, ES)
Swiss Re —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Azure
- Informática
Virtualization & Automation Technician
ALSTOM —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Grado
- Desarrollo de software
Senior Workplace Engineer - focus Workplace AI and Data, Madrid (M, ES)
Swiss Re —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- DevOps
- Inglés
Senior QA AI Engineer
knowmad mood —Madrid, Madrid provincia
- Teletrabajo
- Azure
- DevOps
- Máster
User Enablement Engineer
Roche —Madrid, Madrid provincia
- Jornada completa
- Informática
- DevOps
- Investigación
Cybersecurity Engineer for Internal Network Defense
Roche —Madrid, Madrid provincia
- Jornada completa
- Grado
- Gestión de conflictos
- Scripting
Software Engineer - ADLC (All Genders)
zooplus SE —Madrid, Madrid provincia
- De 36.300 € a 54.500 € al año
- Jornada completa
- Trabajo híbrido
- Oficina
- Java
- Máster
Solicitud rápida
Supply Chain AI Solutions Engineer
Teva —Madrid, Madrid provincia
- Máster
- Inteligencia artificial
- Python
11d
QA Engineer
SIX Group AG —Madrid, Madrid provincia
- Teletrabajo
- APIs
Specialist IoT Cloud Engineer Lead
Vodafone —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Informática
- DevOps
- Máster
- Seguro de vida
- Plan de pensiones
Quality Assurance Engineer - Automation (m/f/x)
osapiens —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- DevOps
- Inglés
Solicitud rápida
Senior QE Engineer
Enfuce —Madrid, Madrid provincia
- Teletrabajo
- Java
- AWS
- JavaScript
- Vacaciones pagadas
- Días de asuntos propios
Senior Product Engineer (remote, Europe)
Modash —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Máster
- AWS
- JavaScript
Solicitud rápida
(Senior) Principal Solutions Engineer-AI and Data Governance
OneTrust —Madrid, Madrid provincia
- Informática
- Ventas
- Inglés
Solicitud rápida
Data Transfer Engineer
Roche —Madrid, Madrid provincia
- Jornada completa
- Informática
- Inglés
- Grado
Senior QA Engineer (100% Remote)
Tether Operations Limited —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Informática
- DevOps
- Inglés
GTM Engineer
Nexthink —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Informática
- Vacaciones pagadas
Solicitud rápida
Machine Learning & External Sensing Engineer
Teva —Madrid, Madrid provincia
- Máster
- Machine learning
- Inteligencia artificial
11d
Data Platform DevOps Engineer
NN Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- DevOps
- Inglés
- Parking gratuito
- Seguro de vida

Quiero recibir la alerta de empleo más reciente de ai automation / integration engineer en móstoles, madrid provincia

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Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Las Rozas de Madrid, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Informática
IVR
Grado
APIs
Cloud
Inteligencia artificial

Descripción completa del empleo

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

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Quiero recibir la alerta de empleo más reciente de ai automation / integration engineer en móstoles, madrid provincia

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