At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Area Manager
The Area Manager is responsible for leading a team that is responsible for the account management, strategy implementation, and planning within an assigned market geography.
As an Area Manager, you and your team will support delivery of revenue and/or acquisition goals, by developing and sustaining strong hotel and property partner relationships within the assigned area, driving implementation of internal business initiatives, and process efficiencies.
In doing so, you and your team will work with Expedia Group’s hotel and property partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia Group’s unique data insights, marketing, distribution and revenue management toolset.
What you'll do
- Lead a team including Market Managers and Associate Market Managers in the assigned market.
- Continuously coach and provide recommendations to direct reports; improve team productivity and effectiveness by building the skills and capabilities of the team members
- Supply cross functional Expedia business initiatives; through initiation and planning stages to actively anticipate market impact and roll out plans
- Provide input to senior management in developing effective and scalable solutions to improve process efficiencies
- Develop and sustain strong partner relationships by delivering consulting services
- Develop & drive sound recommendations based on insights from data analysis to optimize hotels in the Expedia market place and their lodging market overall
- Represent Expedia in the local market, build Expedia’s company profile with key local influencers (e.g. tourism bureau, hotel association, etc.) and provide expertise to the local industry
- Promote Expedia’s full suite of products offerings to partners and educate them on the full use of our products and tools
- Lead the execution of overall market business plans to meet or exceed key targets, goals and/or strategic objectives set by LPS leadership
- Effectively handle working relationships, team's productivity and morale
- Continuously improve collaboration with other internal functions and across Expedia.
- Other reasonable duties, as assigned
Who you are
- Bachelor’s Degree; or equivalent related professional experience
- People management experience preferable
- Travel/hospitality industry experience
- 20 - 30% of travel
- Demonstrated the ability to achieve and set goals
- Lead cross-functional teams successfully in a fast-paced team environment
- Strong project management skills, including multiple projects at a time, prioritize effectively, and to meet deadlines
- Execute market place initiatives with a strong eye on improving margin opportunity, obtaining lodging rates and availability information and driving long term relationships with our supply partners, especially our key accounts
- Ability to have an effect for internal and external decision makers
- Strong written and oral communication skills; including fundamental pitching and articulate ideas clearly and appropriately influence others
- Proficiency with Project Management and CRM tools (preferably Microsoft Project and Salesforce). Expertise in Microsoft Word, Excel and PowerPoint
- Establish and adhere to priorities in a fast pace environment
- High impact personality: intellectual agility, entrepreneurship, compassion in relationship, great teammate
- Hungry, determined, motivated, willing to take action and results-focused
- Organization and time management skills, rigor, attention to details
- Proven follow-up/persistence when facing challenging situations
- Ability to multi-task effectively and be able to change gears quickly without skipping a beat
Strategy Execution
- Integrates change processes with organizational business plan.
- Coaches team members in behaviours for personal effectiveness, results orientation.
Relationship Management
- Authentic relationship builder; earns the confidence of others;
- Bridges and sustains productive and long term partnerships based on mutual support through a reciprocal style
Solution Alignment
- Excellent analytical and vital thinking skills, including demonstrated general problem-solving skills and an intense curiosity to identify trends and ensuing business needs.
- Appetite for innovative technology, fast-changing business environment, facts decision-making
- Ability to select and present insightful dataset including performance, market and competitor analysis and to implement significant action plans based on the data
Written & Spoken Communication, Listening and Influencing
- Proficiency in English and Spanish mandatory.
- Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
- Ability to effectively communicate to various levels and through a variety of communication channels
- Ability to influence direction of decisions even when holding a position contrary to the majority.
Build & Maintain Teams
- Able to work independently as well as be a strong team worker, always seeking to improve team and organizational performance
- Motivate, coach and mentor a diverse and geographically fragmented team, effectively managing performance and mobilizing team and resources to achieve or exceed set goals
The total cash range for this position in Palma de Mallorca is €68,500.00 to €96,000.00. Employees in this role have the potential to increase their pay up to €109,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Benefits and perks
Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediggroup.com/life .
You can find the benefits for this location and any collective agreement that may apply here .
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation .
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/ .
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
