20 publicaciones de empleo destacadas de ai automation / integration engineer en centro madrid, md (¡Están contratando!)

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Las Rozas de Madrid, Madrid provincia
- Jornada completa
- Informática
- Grado
- APIs
Software Engineer - ADLC (All Genders)
zooplus SE —Madrid, Madrid provincia
- De 36.300 € a 54.500 € al año
- Jornada completa
- Trabajo híbrido
- Oficina
- Java
- Máster
Solicitud rápida
Workload Orchestration Engineer
Roche —Madrid, Madrid provincia
- Jornada completa
- Informática
- Grado
- Linux
Junior DevOps Engineer
Kyndryl —Madrid, Madrid provincia
- Jornada completa
- Español
- Azure
- DevOps
Senior QE Engineer
Enfuce —Madrid, Madrid provincia
- Teletrabajo
- Java
- AWS
- JavaScript
- Vacaciones pagadas
- Días de asuntos propios
Senior Product Engineer (remote, Europe)
Modash —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Máster
- AWS
- JavaScript
Solicitud rápida
Data Platform DevOps Engineer
NN Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- DevOps
- Inglés
- Parking gratuito
- Seguro de vida
Specialist IoT Cloud Engineer Lead
Vodafone —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Informática
- DevOps
- Máster
- Seguro de vida
- Plan de pensiones
QA Engineer
SIX Group AG —Madrid, Madrid provincia
- Teletrabajo
- APIs
Software Development Engineer, RBKS DSO EU
Amazon Spain Services, S.L.U. —Madrid, Madrid provincia
- Jornada completa
- Informática
- Grado
- Desarrollo de software
Wayside Object Systems Software Engineer (C++)
Siemens —Tres Cantos, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Informática
- Inglés
2d
Compliance Engineer - EU
ElevenLabs —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Oficina
- Scripting
- Servicios financieros
Senior Security Engineer (SIEM) - RDT Security Platforms
Roche —Madrid, Madrid provincia
- Jornada completa
- DevOps
- Máster
- APIs
Systems Engineer
QIMA —Madrid, Madrid provincia
- Jornada completa
- Azure
- Sistemas ERP
- Inglés
Solicitud rápida
Software Development Engineer (Java&AWS), Ring
Amazon Spain Services, S.L.U. —Madrid, Madrid provincia
- Jornada completa
- Informática
- Java
- AWS
10d
Senior Devops Engineer
Kyndryl —Madrid, Madrid provincia
- Jornada completa
- Español
- Azure
- DevOps
Business Systems & AI Architect
Nexthink —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Oficina
- Máster
- Vacaciones pagadas
- Seguro oftalmológico
Solicitud rápida
Senior Deployment & Maintenance Engineer, presencial
VIONVISION —Madrid, Madrid provincia
- Español
- Informática
- PMP
Security Engineer
ailylabs —Madrid, Madrid provincia
- Jornada completa
- Azure
- Oficina
- AWS
Solicitud rápida
Senior Quality Engineer (QA)
Frontiers Media —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Plan de pensiones
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de ai automation / integration engineer en centro madrid, md

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Las Rozas de Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Informática
IVR
Grado
APIs
Cloud
Inteligencia artificial

Descripción completa del empleo

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

Solicitar ahora

Refina tu búsqueda

ai automation / integration engineer empleos en centro madrid, md

Solutions Architect – Contact Center (Cloud & AI)

Software Engineer - ADLC (All Genders)

Workload Orchestration Engineer

Junior DevOps Engineer

Senior QE Engineer

Senior Product Engineer (remote, Europe)

Data Platform DevOps Engineer

Specialist IoT Cloud Engineer Lead

QA Engineer

Software Development Engineer, RBKS DSO EU

Wayside Object Systems Software Engineer (C++)

Compliance Engineer - EU

Senior Security Engineer (SIEM) - RDT Security Platforms

Systems Engineer

Software Development Engineer (Java&AWS), Ring

Senior Devops Engineer

Business Systems & AI Architect

Senior Deployment & Maintenance Engineer, presencial

Security Engineer

Senior Quality Engineer (QA)

Quiero recibir la alerta de empleo más reciente de ai automation / integration engineer en centro madrid, md

Related Searches

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión