20 publicaciones de empleo destacadas de digital analytics engineer en madrid, md (¡Están contratando!)

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Las Rozas de Madrid, Madrid provincia
- Jornada completa
- Informática
- Grado
- APIs
Data Scientist/Data Engineer Analyst/Consultant for Supply Chain
Accenture —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- Inglés
Senior QA Automation Engineer (Java)
EPAM Systems, Inc. —Madrid, Madrid provincia
- Español
- Informática
- DevOps
- Vacaciones pagadas
- Programa de recomendación
Intern AI & Management Consulting (Value Engineering)
Celonis —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Oficina
- Vacaciones pagadas
9d
Consultor/a Data Engineer (Azure Synapse)
Minsait —Madrid, Madrid provincia
- Azure
- SQL
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
Sr QA Engineer
Solera —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Agile
3d
Senior Data Engineer
Keyrock —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- DevOps
- SQL
- Python
Lead Data and AI Architect
Salesforce —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Azure
- Informática
16h
Content Engineer (d/f/m)
Taxfix —Madrid, Madrid provincia
- Horas extra
- Español
- Inglés
- Oficina
Solicitud rápida
Value Engineer (Supply Chain) - Iberia & Latam
Celonis —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Oracle
- Informática
- Vacaciones pagadas
AI Engineer
Sabio Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Azure
- Inglés
- Seguro de vida
- Plan de pensiones
Solicitud rápida
SCADA Engineer
Repsol —Arganzuela-Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Mantenimiento
- Inglés
- Seguro médico privado
- Plan de pensiones
Intern Strategic Program Management
Celonis —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Oficina
- Project management
- Contrato en prácticas
- Vacaciones pagadas
Engineer Physical Security Technology (m/f/d)
Giesecke+Devrient —Madrid, Madrid provincia
- Jornada completa
- Informática
- Inglés
- Ingeniería eléctrica
Environmental Risk Consultant
Worley —Madrid, Madrid provincia
- Español
- Microsoft Excel
- Inglés
3d
Trainee Software Development
Arup —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Informática
- Inglés
11d
Manager of Global Cyber Defense
Celonis —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- Inglés
- Vacaciones pagadas
Expert Manager, Software Engineering (Full Stack)
Bain & Co. —Madrid, Madrid provincia
- Jornada completa
- Español
- Azure
- Informática
Solicitud rápida
Platform Software Engineer
Nexthink —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- DevOps
- Inglés
- Vacaciones pagadas
Solicitud rápida
Engineer Physical Security Technology (m/w/d)
Giesecke+Devrient —Madrid, Madrid provincia
- Jornada completa
- Informática
- Inglés
- Ingeniería eléctrica

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Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Las Rozas de Madrid, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Informática
IVR
Grado
APIs
Cloud
Inteligencia artificial

Descripción completa del empleo

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

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digital analytics engineer empleos en madrid, md

Solutions Architect – Contact Center (Cloud & AI)

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Senior QA Automation Engineer (Java)

Intern AI & Management Consulting (Value Engineering)

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Lead Data and AI Architect

Content Engineer (d/f/m)

Value Engineer (Supply Chain) - Iberia & Latam

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SCADA Engineer

Intern Strategic Program Management

Engineer Physical Security Technology (m/f/d)

Environmental Risk Consultant

Trainee Software Development

Manager of Global Cyber Defense

Expert Manager, Software Engineering (Full Stack)

Platform Software Engineer

Engineer Physical Security Technology (m/w/d)

Quiero recibir la alerta de empleo más reciente de digital analytics engineer en madrid, md

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