20 publicaciones de empleo destacadas de a de call center en barcelona barcelona provincia (¡Están contratando!)

Swedish, Customer Support Agent (Permanent, Hybrid, Monday to Friday)
Bosch Group —Barcelona, Barcelona provincia
- De 22.000 € a 24.000 € al año
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
Atención al cliente / Backoffice / teleoperador/a
PROMAN Spain —Sant Cugat del Vallès, Barcelona provincia
- 9,71 € por hora
- Media jornada
- Servicio al cliente
- Microsoft Office
Solicitud rápida
Teleoperadores/as
Equality —Barcelona, Barcelona provincia
- 600 € al mes
- Media jornada
- Servicio al cliente
ENQUESTADORS-ORES TELEFÒNICS (TARDES- DOMINI DEL CATALÀ)
opinometre,s.l. —Barcelona, Barcelona provincia
- Media jornada
Teleoperador/a Atención al Ciudadano/a con Catalán
Servinform —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Habilidades de comunicación
Solicitud rápida
8d
Telemarketing - Sabadell
Toyota Material Handling España —Sabadell, Barcelona provincia
- Microsoft Word
- CRM software
- Microsoft Excel
- Formación continua
Teleoperador/a de venta - media jornada
domestiko.com —Barcelona, Barcelona provincia
- 9,74 € por hora
- Media jornada
- Ventas
6d
Client Service Agent (M/F/NB)
D-EDGE —Barcelona, Barcelona provincia
- Trabajo híbrido
- Inglés
- Oficina
- Hotel
- Teletrabajo opcional
Solicitud rápida
5d
Portuguese and Spanish, Automotive Customer Support Agent (Hybrid)
Bosch Group —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
1d
AGENTE DE ATENCIÓN AL CLIENTE (CON EUSKERA)
AEDEA Contact center —Sant Cugat del Vallès, Barcelona provincia
- De 1.500 € a 1.600 € al mes
- Jornada completa
- Español
- Servicio al cliente
- Inglés
- Oportunidades de crecimiento y desarrollo profesional
ATENCIÓN AL CLIENTE CATALÁN NATIVO 25 HORAS
Konecta —Barcelona, Barcelona provincia
- 915,58 € al mes
- Español
- Servicio al cliente
- Presencial
Solicitud rápida
Asesor/a Comercial
Santévet Group —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Habilidades de comunicación
- Negociación
- Seguro médico privado
TELEOPERADORES/AS SEGUROS - HORARIO DE TARDES
CATSERVEISSXXI-GESTIO CTI S,L —Sant Cugat del Vallès, Barcelona provincia
- 1.100 € al mes
- Media jornada
TELEOPERADORES/AS ONGS
CATSERVEISSXXI-GESTIO CTI S,L —Sant Cugat del Vallès, Barcelona provincia
- 1.425 € al mes
- Jornada completa
- Habilidades de comunicación
Accommodation Sales Contractor-Spanish and Portuguese Speaker (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Español
- Ventas
- Inglés
Teleoperador/a comercial servicios legales
domestiko.com —Barcelona, Barcelona provincia
- Ventas
- Habilidades de comunicación
- Negociación
Sales Development Representative
LEYTON IBERIA —Sant Cugat del Vallès, Barcelona provincia
- Desde 20.000 € al año
- Jornada completa
- Español
- Ventas
- Servicio al cliente
- Dietas
- Seguro médico privado
Solicitud rápida
TELEOPERADOR/RA COMERCIAL
Gi Group Spain —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Bachillerato
- Habilidades de comunicación
Teleoperador/a servicio al cliente Ingles/Catalan
Sosmatic —Barcelona, Barcelona provincia
- De 17.000 € a 17.001 € al mes
- Media jornada
- Español
- Ventas
- Servicio al cliente
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
Dependiente/a Comercial sector Telecomunicaciones
Servinform —Barcelona, Barcelona provincia
- 1.458 € al mes
- Jornada completa
- Ventas
- Servicio al cliente
- Habilidades de comunicación
Solicitud rápida

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Swedish, Customer Support Agent (Permanent, Hybrid, Monday to Friday)

Bosch Group -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa
De 22.000 € a 24.000 € al año

Cualificaciones

Español
Servicio al cliente
Inglés
Sueco
Relaciones Laborales

Descripción completa del empleo

Company Description

We are a Bosch company, but we do not produce tangible objects such as DIY tools or car parts. Service is our product. We provide services and complex technology driven solutions in the area Business Process Outsourcing, and this makes us unique in the Bosch world.

We work with leading companies from the automotive, travel, tourism, building and telecommunications sectors across the world as well as other Bosch units. So besides having external client, we also work for the Bosch Group itself, helping colleagues and divisions in other areas.

As part of the Bosch group, we operate in one of its four main business areas – the Building and Energy Technologies unit. There is a historical reason for it. We used to be part of Bosch Security Systems (producer of security hardware and security solutions). For them we managed for e.g. on-going product maintenance or the emergency and monitoring call center.

Job Description

Are you passionate about helping people and creating outstanding customer experiences? If so, Bosch Service Solutions is the place for you.

Here, you will have the opportunity to become the voice of Bosch, connecting customers with our products, services, and innovative technologies while delivering exceptional support across a wide range of business areas.

As a Customer Service Representative, you will be a key point of contact for customers, providing guidance, resolving inquiries, and ensuring that every interaction reflects the quality and values of the Bosch brand. You will work closely with different Bosch businesses, functions, and departments, helping customers find the right solutions and creating a seamless experience at every touchpoint.

In this role, you will utilize your communication skills to provide outstanding customer service and support in an international and collaborative environment.

Manage incoming customer contacts via phone, email, and other communication channels: Handle inquiries professionally and efficiently, ensuring customers receive timely and accurate support.
Provide information, answer questions, and guide customers to the right solutions: Assist customers with product and service-related inquiries, explain processes, and connect them with the appropriate Bosch teams when specialized support is required.
Coordinate case management and escalations: Create, document, and follow up on customer cases, ensuring that complex issues are directed to the relevant departments and resolved effectively.
Collaborate across Bosch businesses and functions: Work closely with various teams and stakeholders to deliver a seamless customer experience and contribute to continuous service improvement.
Act as a Bosch brand ambassador: Build positive relationships with customers through empathy, professionalism, and a solution-oriented mindset, helping to strengthen customer satisfaction and brand reputation.
Contribute to a positive team culture: Join a diverse and international team where collaboration, knowledge sharing, and mutual support are key to success.

You bring the passion, and we'll give you the training. This role includes a comprehensive company-paid onboarding and training program designed to help you become an expert in Bosch products, services, customer support processes, and internal procedures.

If you are looking for an opportunity to develop your customer service career within a global and innovative company, and enjoy working in a dynamic international environment, we encourage you to apply and join Bosch Service Solutions.

What we offer:

Immerse yourself in an international network and take advantage of diverse opportunities within a global employer, including training and internal growth.
Enjoy a full-time position with a long-term contract. Your recruiter will give you more details on this.
Work Monday to Friday – Weekends free. This means more time for your adventures. We work 39 hours per week. Monday to Friday from 07:30AM to 03:30PM, fridays until 14:30.
Experience the freedom of a remote work setup: Work only five days per month in the office.
Access exclusive employee discounts on Bosch Power Tools and Home Appliances, perfect for your next DIY project or home upgrade.
Thrive in a fun, rewarding working environment that encourages creativity and innovation.
Free psychological support in English or Spanish.
Weekly free fruit in the office to stay refreshed.
Access to private health insurance at a reduced price under Bosch’s insurance policy.
Annual Christmas box (this year may arrive late, but youll get it in december 2026).
32 calendar days of paid holidays per year.

Qualifications

Previous customer service experience is desirable but not essential
Strong problem-solving skills and ability to handle customer queries with empathy
Positive attitude and willingness to learn

- People Person - you enjoy working in a collaborative team environment

Tech savvy and analytical
C2 level in Swedish, Fluency in English.

- Candidates must be based in Barcelona and hold a NIE number.
Additional Information

Diversity is an integral part of our corporate strategy and is anchored as one of our values in the “We are Bosch” mission statement. For us, diversity is reflected in the uniqueness of our associates, their personalities, experiences and perspectives. By including everyone and ensuring equal opportunities we unleash our full potential. We are dedicated to ensuring that our hiring processes are fair, inclusive, and free from bias. We are committed to hiring individuals regardless of culture, generation, race, religion an belief, neurodiversity, gender identity, sexual orientation, or disabilities.

Solicitud rápida

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a de call center empleos en barcelona barcelona provincia

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