18 publicaciones de empleo destacadas de production operator en barcelona, ct (¡Están contratando!)

Workforce Management Specialist
Konecta BCN —Barcelona, Barcelona provincia
- Festivos
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Solicitud rápida
12h
STACKIT Platform Services - Secrets Manager & KMS - Software Engineer (m/f/d)
Schwarz Corporate Solutions —Barcelona, Barcelona provincia
- Jornada completa
- Máster
- Desarrollo de software
Staff Software Engineer, Golang - Tech Foundations
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- AWS
- APIs
- Teletrabajo opcional
- Abono gimnasio
Solicitud rápida
STACKIT Data & AI - Software Engineer (m/f/d)
Schwarz Corporate Solutions —Barcelona, Barcelona provincia
- Jornada completa
- Desarrollo de software
- Inteligencia artificial
Profile engineer
Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Desarrollo de software
- Teletrabajo opcional
CTO & Co-Founder - Agentic AI (LegalTech)
Antai Ventures —Barcelona, Barcelona provincia
- Jornada completa
- DevOps
- Máster
- Inteligencia artificial
STACKIT Developer Experience - Container Registry - Software Engineer (m/f/d)
Schwarz Corporate Solutions —Barcelona, Barcelona provincia
- Jornada completa
- APIs
AI Platform Engineer
InnoIT Consulting —Barcelona, Barcelona provincia
- De 30.121,42 € a 80.104,51 € al año
- Jornada completa
- Trabajo híbrido
- Inglés
- AWS
- Desarrollo de software
- Seguro médico privado
Solicitud rápida
11h
Lead DevOps Engineer (Remote)
Trivelta —Barcelona, Barcelona provincia
- Teletrabajo
- Informática
- DevOps
- Oficina
Solicitud rápida
Senior Mobile Software Engineer ( Remote)
Trivelta —Barcelona, Barcelona provincia
- Teletrabajo
- Oficina
- JavaScript
Solicitud rápida
Writing Systems Engineering
BOBST —Barcelona, Barcelona provincia
- Jornada completa
- Python
Back End Specialist Launch Team
Ball Corporation —Barcelona, Barcelona provincia
- De 502.500 € a 723.600 € al año
- Trabajo híbrido
- Inglés
- Manufactura
- Habilidades de comunicación
- Plan de pensiones
Solicitud rápida
Principal, Strategic AI Advisory EMEA
Boomi —Barcelona, Barcelona provincia
- Teletrabajo
- Máster
- Inteligencia artificial
Leather Material Developer
Quince —Barcelona, Barcelona provincia
- De 1 € a 2 € por hora
- Teletrabajo
- Grado
- Negociación
17h
Mantenimiento Robots (Inyección)
Flex-N-Gate —Sabadell, Barcelona provincia
- Jornada completa
- Mantenimiento
- Inglés
Solicitud rápida
Customer Experience Specialist - German
Quince —Barcelona, Barcelona provincia
- 14,50 € por hora
- Servicio al cliente
- Inglés
9d
Deployment Engineer
IT Labs —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Azure
- AWS
Solicitud rápida
Robotics Senior 3D Perception & Computer Vision Engineer
ABB Robotics Ibérica, S.A.U. —Sant Quirze del Vallès, Barcelona provincia
- Jornada completa
- Informática
- C++
- Desarrollo de software
Solicitud rápida

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Workforce Management Specialist

Konecta BCN -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Contrato indefinido
Hace 12 horas

Cualificaciones

Francés
Español
Microsoft Excel
Inglés
Habilidades organizativas

Descripción completa del empleo

WHO WE ARE

Konecta is a leading innovative global service provider in customer management business processes and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries.

Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions - including acquisition, retention, customer service, technical support, and collection - all based on a sustainable business
model.

These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than
500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.

MISSION OF THE ROLE

We are looking for an experienced WFM with native or bilingual French and English proficiency to join our team in Barcelona! You will play a crucial role in optimizing workforce efficiency by ensuring accurate planning, resource allocation, and performance monitoring. Your ability to analyze data, anticipate operational needs, and implement effective workforce strategies will directly contribute to service quality, operational performance, and overall business success.

RESPONSIBILITIES:
Preparation of schedules for the operators: taking into account call volumes, agents’ skills, and legal and operational constraints.

Optimization of resource management according to activity forecasts and operational needs.

Analysis of team performance and adjustment of schedules to maximize efficiency while respecting quality requirements and customer expectations.

Collaboration with production managers to anticipate activity peaks and adjust resources in real time.

Detailed reporting and summary of scheduling data for operational teams and management.

Monitoring of absences and holidays to ensure service continuity and avoid understaffing situations.

Compliance with labor legislation (working hours, breaks, public holidays, etc.) and compliance with the sector’s collective agreements.

Implementation of continuous improvement solutions regarding schedule management and production management.

REQUIREMENTS

Experience: Minimum 1 to 5 years of experience in workforce scheduling management.

Organizational skills: Ability to manage a large number of employees, efficiently organize schedules, and handle unexpected situations.

Tool proficiency: Good knowledge of scheduling management tools and software dedicated to call center management (e.g., Workforce Management, Excel).

Languages: Fluency in French, English, and Spanish (advanced level required to communicate with teams and management).

Communication: Excellent verbal and written communication skills, both to interact with teams and to report activity to management.

Autonomy and responsiveness: Ability to make quick decisions and adapt to a dynamic environment.

Analytical skills: Ability to analyze data related to agent activity (attendance rate, productivity, etc.) and conclude to improve schedule management.

WE OFFER

A permanent contract

A multicultural and positive environment

A modern and pleasant workplace.

Training opportunities throughout the year, as we aim to support our talents in their professional development

A hybrid working model after an initial period.

We are a company committed to equal opportunities for women and men, and we firmly promote equity across all our positions.

REQUIREMENTS

Experience: Minimum 1 to 5 years of experience in workforce scheduling management.

Organizational skills: Ability to manage a large number of employees, efficiently organize schedules, and handle unexpected situations.

Tool proficiency: Good knowledge of scheduling management tools and software dedicated to call center management (e.g., Workforce Management, Excel).

Languages: Fluency in French, English, and Spanish (advanced level required to communicate with teams and management).

Communication: Excellent verbal and written communication skills, both to interact with teams and to report activity to management.

Autonomy and responsiveness: Ability to make quick decisions and adapt to a dynamic environment.

Analytical skills: Ability to analyze data related to agent activity (attendance rate, productivity, etc.) and conclude to improve schedule management.

Solicitud rápida

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production operator empleos en barcelona, ct

Workforce Management Specialist

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Lead DevOps Engineer (Remote)

Senior Mobile Software Engineer ( Remote)

Writing Systems Engineering

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Principal, Strategic AI Advisory EMEA

Leather Material Developer

Mantenimiento Robots (Inyección)

Customer Experience Specialist - German

Deployment Engineer

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Quiero recibir la alerta de empleo más reciente de production operator en barcelona, ct

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