9 publicaciones de empleo destacadas de encargada de tienda en leganés madrid provincia (¡Están contratando!)

Boutique Manager
Montblanc —Las Rozas de Madrid, Madrid provincia
- CRM software
- Español
- Ventas
Stadium Retail Manager (Estadio Santiago Bernabéu)
Legends Global (Europe) —Madrid, Madrid provincia
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Teletrabajo opcional
- Plan de pensiones
Solicitud rápida
RETAIL MANAGER
GMA Corporate —Madrid, Madrid provincia
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
STORE MANAGER - LAS ROZAS
Brunello Cucinelli —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
10d
Store Manager
Swatch Group —Madrid, Madrid provincia
- Servicio al cliente
- Inglés
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The Swatch Group (España) S.A. —Madrid, Madrid provincia
- Jornada completa
- Servicio al cliente
- Inglés
10h
Responsable de Turno Tienda 40h Rivas-Vaciamadrid
Lidl Supermercados SAU —Rivas-Vaciamadrid, Madrid provincia
- 18.800 € al año
- Disponibilidad fin de semana
- Ventas
- Oportunidades de crecimiento y desarrollo profesional
4d
Store Manager (interinidad) - Islazul
Skechers USA Iberia, S.L.U. —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
Solicitud rápida
3d
Store Manager - The North Face
VF Corporation —Madrid, Madrid provincia
- De 21.672 € a 27.090 € al año
- Disponibilidad fin de semana
- Español
- Ventas
- Inglés
- Plan de pensiones
Solicitud rápida

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Boutique Manager

Montblanc -
Las Rozas de Madrid, Madrid provincia

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Detalles del empleo

Contrato indefinido

Cualificaciones

CRM software
Español
Ventas
Servicio al cliente
Inglés
Microsoft Office
Liderazgo
Marketing
Negociación

Descripción completa del empleo

Commercial
Las Rozas De Madrid, ES
Permanent

Reference code: JR131548

Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.

The Boutique Manager is responsible for leading and managing all operations of the Montblanc boutique, ensuring exceptional customer experience and the achievement of sales and profitability targets. This role requires a dynamic leader with a passion for luxury, a deep understanding of customer service, and the ability to inspire and develop a high-performing team.

Key Responsibilities:

Sales Management and Objectives:
- Develop and implement strategies to achieve and exceed the boutique's sales and KPIs targets.
- Monitor and analyze traffic, market trends and competition to identify growth opportunities.
- Manage the boutique's budget and control expenses.

Clienteling & Customer Experience:
- Ensuring the growth of the customer database and improve its quality.
- Ensure that every customer receives personalized and high-quality service, creating a memorable shopping experience.
- Resolve customer complaints and issues efficiently and professionally.
- Foster long-term relationships with customers, building a loyal customer base.

Team Management:
- Recruit, train, and develop a highly motivated and competent sales team.
- Set clear performance objectives and provide regular feedback.
- Create a positive and collaborative work environment.
- Manage staff schedules and ensure adequate boutique coverage.

MKT, Product Management and Visual Merchandising:
- Design and enhance marketing initiatives aligned with the boutique's needs, in collaboration with the Retail and Marketing departments.
- Maintain in-depth knowledge of Montblanc products, including their history, features, and benefits.
- Develop a deep understanding of inventory through rigorous analysis of sales performance, focusing on sales and profitability.
- Oversee the visual presentation of the boutique, ensuring it aligns with Montblanc brand standards.
- Manage boutique inventory, minimizing losses and maximizing product availability.
- Manage warehouse space by structuring and organizing it.

Boutique Operations:
- Ensure compliance with all company policies and procedures.
- Manage boutique security and protect company assets.
- Supervise boutique maintenance, ensuring it is clean, tidy, and in good condition.

Reporting:
- Prepare sales reports and other management reports as needed.
- Regularly communicate boutique performance to management.

Requirements:

Demonstrable experience of at least 3-5 years in sales management within the luxury sector, preferably in a high-end boutique.
Experience in managing a P&L (Profit and Loss) and budgeting.
Excellent leadership and team management skills, with a proven ability to motivate and develop staff.
Passion for customer service and creating exceptional shopping experiences.
In-depth knowledge of Luxury Sector (products and market trends), with a particular focus on the Writing instruments, Watchmaking or Leather sector.
Excellent communication and interpersonal skills, with the ability to interact effectively with high-level clients and the team.
Ability to work under pressure and meet deadlines, demonstrating flexibility and adaptability to change.
Proficiency in Spanish and English (other languages are an advantage).
Proficient computer skills (MS Office, point-of-sale systems), with experience in inventory management and CRM software.
Academic background in business administration, marketing or a related field (desirable).
Availability to travel occasionally for meetings, brand events or training.

Personal Qualities:

Impeccable professional image, reflecting Montblanc brand values.
Positive and proactive attitude.
Results-oriented, with a focus on achieving objectives and continuous improvement.
Problem-solving ability, with a creative and strategic approach.
Attention to detail, ensuring accuracy and quality in all tasks.
Negotiation and persuasion skills.
Ability to work in a multicultural and diverse environment.

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encargada de tienda empleos en leganés madrid provincia

Boutique Manager

Stadium Retail Manager (Estadio Santiago Bernabéu)

RETAIL MANAGER

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Store Manager

Store Manager

Responsable de Turno Tienda 40h Rivas-Vaciamadrid

Store Manager (interinidad) - Islazul

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