20 publicaciones de empleo destacadas de customer experience agent en torrejón de ardoz, md (¡Están contratando!)

Technical Support Agent - German (Native)
Doofinder —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Inglés
- JavaScript
Solicitud rápida
Global Account Manager EMEA [REMOTE]
Upbound - Job Posting —Madrid, Madrid provincia
- Teletrabajo
- Ventas
Solicitud rápida
Customer Intelligence Analyst
Frontiers Media —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Microsoft Excel
- Servicio al cliente
- Plan de pensiones
Solicitud rápida
Medical Information Associate- Italian language
PrimeVigilance —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Microsoft Word
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
3d
Zendesk Administrator
Nextlane —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Inglés
- APIs
- Plan de pensiones
Procurement Administrator, Europe Pallets
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Sistemas ERP
- Sin necesidad de experiencia
- Plan de pensiones
Senior PreSales Consultant
Provenir Inc —Madrid, Madrid provincia
- De 80.000 € a 110.000 € al año
- Jornada completa
- Teletrabajo
- Informática
- Ventas
- Grado
- Vacaciones pagadas
Solicitud rápida
Field Service Specialist
Salesforce —Madrid, Madrid provincia
- Jornada completa
- Informática
- Ventas
- Salesforce
Sales Senior Manager Customer Service Transformation
Accenture —Madrid, Madrid provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
- Formación continua
- Seguro médico privado
German-Speaking Agent for Hospitality Industry – Relocation to Greece
RDN CONS —Madrid, Madrid provincia
- De 20.000 € a 23.000 € al año
- Teletrabajo
- Inglés
Solicitud rápida
14d
Financial Crime Compliance Manager (Quality Control)
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- Oficina
Account Manager - LATAM
Make —Madrid, Madrid provincia
- Español
- Ventas
- Inglés
- Seguro de vida
CRM Senior project manager
Ingersoll Rand —Coslada, Madrid provincia
- CRM software
- Informática
- Ventas
- Seguro de vida
- Plan de pensiones
Regional Marketing Manager, Iberia & Italy Markets
Aircall.io, Inc. —Madrid, Madrid provincia
- Español
- Ventas
- Salesforce
Solicitud rápida
Sr. Reporting & Analytics Consultant (FIN) - Workday Success Plans
Workday —Madrid, Madrid provincia
- De 54.900 € a 82.300 € al año
- Jornada completa
- Investigación
- Oficina
- Grado
Group Lead Generation Operations Manager
Coface Espana —Madrid, Madrid provincia
- Jornada completa
- Ventas
- SQL
- POS
Senior Full-Stack Developer
InteractiveAI —Madrid, Madrid provincia
- De 70.000 € a 90.000 € al año
- Jornada completa
- Azure
- AWS
- JavaScript
Solicitud rápida
Consumer Product Growth Mgr
paypal —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Oficina
- Grado
- Vacaciones pagadas
Platform Engineer - AI Operations
Signicat —Madrid, Madrid provincia
- De 70.000 € a 90.000 € al año
- Trabajo híbrido
- Oficina
- Máster
- APIs
Merchant and Technical Support Agent with German
Planet —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Oficina

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Technical Support Agent - German (Native)

Doofinder -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Contrato indefinido

Cualificaciones

Español
CSS
Inglés
E-commerce
JavaScript
GitHub
SaaS
Gestión de cuentas
Alemán
Debugging
HTML

Descripción completa del empleo

Hey there! Let us introduce ourselves!

We're Doofinder, we were born to make technology accessible for companies of any size, anywhere, to grow. Since 2011, our team has developed a top search technology for websites and eCommerce, that helps online retailers increase their sales.

We are agile, open, inclusive, and customer-centric. But above it all, in Doofinder people come first. We are a company with people of many different nationalities, cultures, and languages. We sell all over the world and speak the language of our customers. That makes our environment a place where we learn every day: we are enriched by the origin, culture, and personal history of very different people who have a common dream – to make powerful, affordable products and to contribute to the sustainable future of our thousands of customers.

We are looking for a proactive, self-motivated and solution-oriented Technical Support Agent to join our Support Department.

Your mission will be to diagnose, troubleshoot and resolve technical issues raised by our customers. You will engage with customers through emails, calls and 1:1 meetings, helping them understand and get the most out of Doofinder's technology, while digging into logs, requests and code-level details to get to the root of every problem.

Key Responsibilities

Address customer product & technical issues, debug and resolve them efficiently through our ticketing system (email, calls, 1:1 meetings).
Investigate technical incidents end-to-end: reproduce issues, inspect logs and network requests, and identify root causes.
Ensure customers fully understand Doofinder and are guided to make the most of the tool's full potential.
Communicate complex technical topics in a clear and customer-friendly manner.
Work closely with the Development team to escalate unresolved issues and follow up until resolution.
Manage multiple priorities while maintaining a solution-oriented mindset.
Take initiative, work independently, and contribute to team success.
Build strong relationships with customers, acting as a trusted technical point of contact.
Collect and analyze customer feedback to suggest improvements to the product and support process.

Required Skills and Experience

Experience in technical customer support, technical account management, or a similar technical customer-facing role.
Solid problem-solving mindset with a hands-on, resolutive approach to debugging.
Comfortable using browser dev tools, reading logs, and understanding HTTP requests/responses.
Knowledge of HTML, CSS and JavaScript.
Strong communication skills to explain technical concepts clearly to non-technical customers.
Comfortable leading calls and meetings.
Fluent in English and Spanish (required).
German (Native)
EU work permit is a must.

Nice to Have

Experience in SaaS or e-commerce environments.
Familiarity with GitHub (opening and tracking issues).
Familiarity with Intercom or similar customer engagement/ticketing platforms.
Familiarity with Postman and Grafana.

Languages

Native German
Fluent in either English and Spanish

What could you expect from Doofinder?

Real stability with a permanent contract (Indefinido) in an innovative and rapid growth company with a future project on e-commerce industry.

Competitive salary

Career plans and professional development

️ The most innovative and unique technology & tools

International environment with over 33 different nationalities.

️ 22 days of Annual Leave (plus 24-31 December as discretionary days)

️ Flexible compensation system for benefits

Doofinder compensates referrals - you could benefit from referring new professionals, colleagues & friends.

Real Work work-life balance - flexibility with Friday's afternoon Off

Fruit, snacks & monthly lunch, and weekly news at the office

Communities & activities Outdoors: ping-pong, football, golf, chess, etc.

Green environment and open spaces in a very cool and modern office.

Needing some disconnection from work? Please, go and play some arcade games at our office!

After-hours chats, role plays, interactions, and much more!

If you would like to know more, do not hesitate to apply and we’ll get in touch to fill you on details. We will be delighted to know you!

Solicitud rápida

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customer experience agent empleos en torrejón de ardoz, md

Technical Support Agent - German (Native)

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Medical Information Associate- Italian language

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Sales Senior Manager Customer Service Transformation

German-Speaking Agent for Hospitality Industry – Relocation to Greece

Financial Crime Compliance Manager (Quality Control)

Account Manager - LATAM

CRM Senior project manager

Regional Marketing Manager, Iberia & Italy Markets

Sr. Reporting & Analytics Consultant (FIN) - Workday Success Plans

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Quiero recibir la alerta de empleo más reciente de customer experience agent en torrejón de ardoz, md

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