20 publicaciones de empleo destacadas de customer care specialist en parla, md (¡Están contratando!)

Hospitality Loyalty Application Support Specialist - French & English-speaking
Radisson Hotel Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Hotel
Solicitud rápida
Spanish Customer Support | Relocate to Greece
Next Job Abroad —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
Procurement & Inventory Specialist (AI focus)| DTC E-commerce | 100% Remote EU
Foxelli Group —Madrid, Madrid provincia
- De 1.400 € a 1.850 € al mes
- Jornada completa
- Teletrabajo
- Inteligencia artificial
- Vacaciones pagadas
- Abono gimnasio
Product Support Specialist (L3 Analyst)
Board International —Madrid, Madrid provincia
- Jornada completa
- Informática
- Inglés
- Investigación
Solicitud rápida
User Journey Specialist & Fraud Control
Pluxee —Madrid, Madrid provincia
- Jornada completa
- Español
- Marketing
- Inglés
Non-Financial Risk Solutions Specialist (1LoD)
ING —Madrid, Madrid provincia
- Inglés
- Oficina
- Habilidades de comunicación
- Seguro médico privado
- Seguro de vida
13d
CRM AND MARKETING AUTOMATION SPECIALIST
Grupo Iskaypet —Alcorcón, Madrid provincia
- Trabajo híbrido
- CRM software
- Microsoft Excel
- Oficina
- Formación continua
- Flexibilidad horaria
Solicitud rápida
Product Specialist
Exclusive Networks —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Ventas
- Marketing
6d
E-commerce Shop Operations Specialist with Finnish (All Genders)
zooplus SE —Madrid, Madrid provincia
- De 29.500 € a 36.000 € al año
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
Solicitud rápida
9d
Remote Care Technical Support Intership - CRM (Madrid)
Abbott Laboratories —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- Grado
Associate Safety Project Manager
IQVIA —Madrid, Madrid provincia
- Jornada completa
- Ventas
- Investigación
- Project management
- Teletrabajo opcional
6d
Sales Application Specialist Hemostasis
Werfen —Madrid, Madrid provincia
- Jornada completa
- Doctorado
- Ventas
- Inglés
5d
Senior Red Team Operator
ING —Madrid, Madrid provincia
- Azure
- Inglés
- Investigación
- Seguro de vida
- Plan de pensiones
Customer Service Representative (German or French Speakers)
Ventura TRAVEL —Madrid, Madrid provincia
- Teletrabajo
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida
Full-Stack Software Developer for Medical Applications
Siemens Healthineers —Getafe, Madrid provincia
- Jornada completa
- Inglés
- C++
- Desarrollo de software
Sr. Scrum Master
Mars —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Azure
- Informática
9d
Primary/Specialized Care Sales Representative - Comunidad de Madrid
PHC Holdings Corporation —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
AWS - Partner Development Representative
Exclusive Networks —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Ventas
6d
System Administrator
SSC – Swedish Space Corporation —Madrid, Madrid provincia
- Oracle
- Informática
- Investigación
Account Executive Enterprise Public Sector, Iberia
Mistral AI —Madrid, Madrid provincia
- Jornada completa
- Español
- Informática
- Ventas
12d

Quiero recibir la alerta de empleo más reciente de customer care specialist en parla, md

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Explorar empleos en más ubicaciones

customer care specialist jobs near parla, md

Empleos de Fraud Analyst en Madrid, Madrid Provincia

Empleos de Representante De Ventas en Madrid, Madrid Provincia

Empleos de Application Specialist en Madrid, Madrid Provincia

Empleos de Enterprise Account Executive en Madrid, Madrid Provincia

Empleos de Customer Service Representative en Madrid, Madrid Provincia

Empleos de Project Manager Construccion en Madrid, Madrid Provincia

Empleos de It Manager en Barcelona, Barcelona Provincia

Empleos de Associate Project Manager en Barcelona, Barcelona Provincia

Empleos de Red Hospitalaria Recoletas, A I E en Valladolid, Valladolid Provincia

Empleos de Team Leader en Sa Casa Blanca

Empleos de Customer Support Remote en Madrid, Madrid Provincia

Empleos de Billing Specialist en Barcelona, Barcelona Provincia

Empleos de Financial Analyst en Barcelona, Barcelona Provincia

Empleos de Fraud Analyst en Barcelona Provincia

Empleos de Responsable Financiero en Los Molinos, Madrid Provincia

Empleos de Analista Financiero en Sevilla Provincia

Empleos de Especialista De Producto Sanitario en Madrid, Madrid Provincia

Empleos de Customer Service en Barcelona, Barcelona Provincia

Empleos de Academic Coordinator en Madrid, Madrid Provincia

Empleos de Representante De Ventas en Marbella, Málaga Provincia

Hospitality Loyalty Application Support Specialist - French & English-speaking

Radisson Hotel Group -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

Jira
Francés
ITIL Foundation
Servicio al cliente
Centro de llamadas
SAP
Inglés
Grado
Soporte informático

Descripción completa del empleo

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Do you have a passion for hospitality and a sharp eye for tech? Join our International Global Hospitality IT Support team!

From resolving system issues to optimizing configurations, you’ll be the bridge between hotel teams and backoffice tech solutions.

Team Mission:

We’re looking for tech-savvy, hospitality focused individuals to join a new team within our Hospitality IT Support area. If you come with a background in hotel operations like Reservations, Loyalty programs or Customer care departments this may be for you.

The Hospitality IT Support team is responsible for ensuring the availability, accuracy, and optimal performance of the reservation platform that supports hotel distribution, loyalty program, and guest bookings. The role combines technical support, operational awareness, and close collaboration with business stakeholders.

Contribute to the continued success of Radisson Rewards, our loyalty program serving more than 27 million members worldwide. Your role will be to provide first hand support for application errors and support requests from hotel users. You will be responsible for solving training issues and making configuration changes to the system, as well as managing tickets in our support tool ServiceNow when an issue needs to be passed to a more technical support team. The successful candidate will be skilled in building strong and trusting relationships with our hotel users and Loyalty teams, so that we can transform the relationship they have with IT from a transactional relationship to a deep trusting one that will benefit both our hotel employees and customers.

We offer an agile, professional, efficient, and process orientated support function to the Radisson community, which includes guest facing staff and back-office teams, in areas such as Front Office, Meetings & Events, Point of Sale and CRS.

All our activities are based on industry standard best practices (ITIL) and require constant contact with end users (hotel teams) and technical support teams, both RHG’s and external vendors.

Role purpose:

The primary purposes of the Application Support Specialist role are:

Gain a deep technical knowledge in RHG’s central Loyalty program, based on SAP TMSForHotels product, named EMMA after RHG’s moto: Every Moment Matters.
Understand both RHG and your specific Hotels business processes and structure to provide relevant and valuable support to the organization.
Provide first level support for application errors in EMMA based on the available knowledge materials and individual/team knowledge.
Support and troubleshoot integrations between the CRS and related systems such as PMS, channel managers, booking engines, revenue management tools, and third-party distribution channels.
Ensure correct data flow for rates, reservations, redemptions, points balance, Radisson Rewards accounts and confirmations.
Coordinate with internal teams and external partners to resolve interface failures or data mismatches
Perform on demand configurations in the system application requested by the hotels.
Document new processes and troubleshooting documents for both the team and end user’s benefit.

Service Operations and Delivery: Responsible for delivering high quality services to the RHG community.

Stakeholder Management: Operate as a point of interaction/escalation for Requests for Information, Configuration and Incidents.

3rd Party Intermediator: Interact as needed with partners to ensure prompt resolution of incidents.

People Management: From stakeholders to external partners, we ensure that proper relations are established across the board.

General: Ensure a high degree of collaboration and good team spirit is achieved across all parties.

Must be able to interact with confidence with hotel senior staff, like Heads of Department and General Managers.

Qualifications

Location:

Madrid, Spain

Language skills:

Full English Proficiency is a must.
French proficiency is a must.

Education:

Bachelor's Degree in International Hotel Management, Hospitality Management or related field
A recognized ITIL certification at Foundation level or above is highly desirable
SAP Certifications are highly desirable

Travel needs:

Up to 20%, primarily European but could be international on occasion. Very minimal travelling.

Highly desirable experience:

Hospitality experience (Revenue Management, Loyalty, Customer Care)
International work experience
SAP TMSforHotels
Experience with other 3rd party PMS product like Opera, Shiji
Background in other SAP functional modules (FI, CO, MM…)
Experience in Helpdesk functions such as call center, helpdesk
Experience using IT Support tools such as Service now, Jira

Soft skills:

Ownership: Following the end-to-end support for all incidents, acting on behalf of the users.
Excellent good interpersonal, verbal, and written communication skills
Passion for customer service, efficiency, effectiveness, and quality
Good team player, willingness to assist others and share expertise
Structured, able to follow but also help defining procedures and documentation

Do you see yourself in an international team, helping people through technology? We’ll give you the tools for you to own the mission!

APPLY NOW to power up IT in hospitality!

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

Solicitud rápida

Refina tu búsqueda

customer care specialist empleos en parla, md

Hospitality Loyalty Application Support Specialist - French & English-speaking

Spanish Customer Support | Relocate to Greece

Procurement & Inventory Specialist (AI focus)| DTC E-commerce | 100% Remote EU

Product Support Specialist (L3 Analyst)

User Journey Specialist & Fraud Control

Non-Financial Risk Solutions Specialist (1LoD)

CRM AND MARKETING AUTOMATION SPECIALIST

Product Specialist

E-commerce Shop Operations Specialist with Finnish (All Genders)

Remote Care Technical Support Intership - CRM (Madrid)

Associate Safety Project Manager

Sales Application Specialist Hemostasis

Senior Red Team Operator

Customer Service Representative (German or French Speakers)

Full-Stack Software Developer for Medical Applications

Sr. Scrum Master

Primary/Specialized Care Sales Representative - Comunidad de Madrid

AWS - Partner Development Representative

System Administrator

Account Executive Enterprise Public Sector, Iberia

Quiero recibir la alerta de empleo más reciente de customer care specialist en parla, md

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión