20 publicaciones de empleo destacadas de customer success en parla, md (¡Están contratando!)

Placement & Solutions Specialist
Coverflex —Madrid, Madrid provincia
- De 23.000 € a 30.000 € al año
- Teletrabajo
- Español
- Ventas
- Inglés
- Seguro de vida
- Plan de pensiones
Academic Planning & Faculty Experience Support Officer
IE University —Madrid, Madrid provincia
- Jornada completa
- Español
- Servicio al cliente
- Microsoft Office
Account Executive Digital, Edu
Salesforce —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
Customer Success Manager Junior
Orquest - Retail Smart Planning —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- CRM software
- Español
- Microsoft Excel
Solicitud rápida
Intern Administrative and Business Support
Medtronic —Madrid, Madrid provincia
- 1.000 € al mes
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Español
Opportunities in Supply Chain, Logistics Execution – MULTIPLE LANGUAGES
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Customer Service Representative GHB
The Cigna Group —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
7d
Associate Solutions Consultant (Temporary Contract)
Launchmetrics —Madrid, Madrid provincia
- Horas extra
- Teletrabajo
- Español
- Inglés
- Project management
Solicitud rápida
Customer Success
Pluxee —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Marketing
Sales Process Optimisation Specialist
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Oficina
- SQL
- Project management
Junior Implementation Consultant
Orion Health —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Java
- SQL
- JavaScript
- Seguro oftalmológico
Solicitud rápida
Insurance Product & Service Value Proposition Management Sr. Analyst III
SCH Banco Santander, S.A. —Boadilla del Monte, Madrid provincia
- Jornada completa
- Español
- Inglés
- Habilidades de análisis
- Abono gimnasio
- Seguro de vida
10d
Coordinator, Customer Office
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Español
11d
Supply Management Production (Temp Agency)
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Español
- Inglés
- POS
Business Development Intern (TikTok Shop Operations) - 2027 Summer
TikTok —Madrid, Madrid provincia
- Microsoft Excel
- Marketing
- Oficina
4h
Customer Success Manager Senior
Orquest - Retail Smart Planning —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- CRM software
- Español
- Microsoft Excel
Solicitud rápida
IT Business Analyst - Omnichannel Orchestration - RDT Global Products & GPS
Roche —Madrid, Madrid provincia
- Jornada completa
- Grado
- Habilidades organizativas
- Agile
English speaking Conformity Manager (m/f), Madrid
RIB Software GmbH —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Administración y dirección de empresas
A400M Material Support Specialist
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Microsoft Office
- Seguro de vida
12d
Sales Hiring Specialist
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Español
- Ventas
- Inglés

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Placement & Solutions Specialist

Coverflex -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

De 23.000 € a 30.000 € al año

Beneficios

Seguro de vida
Plan de pensiones

Cualificaciones

Español
Ventas
Slack
Inglés
Ventas B2B
HubSpot

Descripción completa del empleo

Coverflex

Work changed. Pay didn’t.

Coverflex exists to make compensation work for everyone.
Pay is still rigid, fragmented, and hard to feel.
We turn compensation into choice — one platform, one card, one app — for benefits, meal allowance, insurance and more.

Our platform is simple for HR and meaningful for employees.
We provide choice, smarter compensation tools and empowerment.

️ TL;DR (The Essentials)

Role: Placement & Solutions Specialist
Seniority Level: Junior
Type: Individual Contributor
Languages: English (main) / Spanish (fluent)
Main Tools: HubSpot, Notion, Slack
Regulatory requirement: level 2 Insurance Mediation/Distribution License (or higher)
Location: Remote (Spain)
Compensation:

Base Salary: €23,000 – €30,000
Equity: Yes – Stock Options under our Equity Incentive Plan
Benefits: you can check them below (at the end of the page)
Contract Type: Permanent

Your Impact

This role exists to strengthen Coverflex's insurance capability by acting as the key link between insurance companies and the sales team.

You'll work closely with Account Executives, supporting them with accurate quotations and insurance expertise — ensuring customers get the right solutions, fast.

You’ll know you’re successful when, after 90 days, you’ve…

Built a consistent quotation rhythm that meets defined SLAs
Become the go-to insurance reference for the AE team
Established strong working relationships with key insurance company contacts

How we’ll measure success:

Main KPI 1: SLA compliance
Main KPI 2: Volume and accuracy of quotations delivered

Reality Check - What Makes This Role Hard

Let's be real — here's what makes this role challenging:

You'll manage multiple stakeholders simultaneously — insurance companies, sales, customer success, and marketing — each with different needs and priorities
Things move fast at Coverflex, and keeping up requires you to be detail-oriented, organised, and always one step ahead
You'll need to anticipate what's coming before it becomes urgent — reactive isn't enough here

You

Must-haves (evidence, not years)

3+ years of experience in the insurance industry with solid understanding of different insurance products
Level 2 Insurance Mediation/Distribution License (or higher)
Proven B2B Sales or Customer Success experience with commercial responsibility
Self-motivated and organised — you're comfortable navigating complex workflows in a fast-changing environment

Nice-to-have

Experience negotiating with insurance partners to get the best outcomes for clients
Strong analytical skills — you're confident reading policy details and making informed recommendations

Your DNA

Problem-solver: when an insurance challenge lands on your desk, you dig in — you know the products, the processes, and how to unblock things fast
Collaborative by nature: Sales, CS, Ops, Marketing, Tech — you move across teams without friction
Knowledge multiplier: you become the go-to reference for health, pension, and life insurance — and you're happy to share what you know
Adaptable and curious: the insurance landscape keeps evolving, and so do you

You’ll probably find this frustrating if…

You need a super structured and clearly defined work setup to perform at your best
You prefer working in silos rather than cross-functionally
You're not comfortable with ambiguity or a fast-moving environment

Manager & Team

Meet Your Manager

Hiring Manager: Eduardo Gaspar Rull - Head of Sales
Location: Spain
LinkedIn Profile: https://www.linkedin.com/in/eduardogasparrull/

Profile Snapshot:

Energy: Pragmatic, action-oriented, fast-paced, fun
Communication: Clear, concise, and straightforward
Feedback Style: Honest, constructive, and continuous, no surprises

How to work with me - in the Manager's own words:

“Fast-paced, collaborative, and with high expectations for execution and accountability. You will receive autonomy, trust, and support, but also be challenged to grow quickly and deliver strong results. Transparency and open communication are non-negotiable.”

Your Team

You’ll work day-to-day with:

Héctor Carrascal, Insurance Placement Specialist, https://www.linkedin.com/in/héctor-carrascal/
Aarón Martín, Insurance Specialist, https://www.linkedin.com/in/aaronmartin99/

Team Rituals:

Weekly Team Spain Meeting
Ongoing 1:1s focused on activity, follow-up, and improvement

Access & Belonging (Equal Opportunity)

We hire for impact and potential, not pedigree.
We welcome applications from people with non-linear careers, career breaks, caregiving gaps, and those changing fields.

No discrimination on the basis of age, disability, gender identity/expression, marital or family status, pregnancy, neurodivergence, race/ethnicity, religion/belief, gender, sexual orientation, or any other protected ground.

Assessment fairness:
We anchor on evidence of outcomes (what you shipped, moved, or influenced).
We actively de-bias by using structured rubrics, multiple assessors, and blind screening most of the time (we won’t know your name, gender, or personal info until the interview stage).

Application Clarity

No cover letter required.
Apply with your CV in English.
You may be asked a few short, relevant questions.

Total candidate time investment: ~3 hours end-to-end.

Hiring Stages (What to Expect, Why & How Long)

1. Applications Screen — Signal check vs must-haves

Done by People + Hiring Manager.
You’ll hear from us within 8 business days.

2. Role-Fit Questionnaire (async)
Purpose: capture signals your CV can’t (languages, tools, scenario judgement) and calibrate seniority.
Format: a few questions.

3. People Interview - Allow us to know you better! • 45 min
With People. Stress-free virtual coffee, focused on getting to know you as a person. We talk about culture, beliefs, and purpose.

4.Technical Interview - Technical deep dive • 30 min
Focused on insurance topics and industry knowledge relevant to the role.

5. Team Chat - Meet the Team + Q&A • 30 min
With GM & Head of Sales.

Optional: References (2–3 people who’ve seen your recent work) - async.

AI & Hiring Tools Transparency

We use a few tools to reduce bias and improve documentation, not to make hiring decisions.

Teamtailor anonymisation: profiles are reviewed without relying on names/personal identifiers.
Meeting recorder (e.g., Talka.ai): may be used to capture interviews so we can focus on the conversation.
ChatGPT: may be used to turn interview notes/transcripts into clear, structured summaries.

Important: every application is reviewed by a human, and no decision or rejection is made by AI. If recording is used, we’ll be transparent and (where required) ask for consent.

️ Speed & Communication

Decision: within 4 weeks of your application.
Updates: weekly if the process runs longer.
Scheduling: interviews between 10:00–16:00 CET (flexible across Europe).
Feedback: from the Case stage onwards, you’ll always receive written or verbal feedback - what went well, and what to strengthen next time.

Solicitar ahora

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customer success empleos en parla, md