20 publicaciones de empleo destacadas de data en ib (¡Están contratando!)

Client Operations Executive - Italian
HBX Group —Mallorca, Illes Balears provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Habilidades de comunicación
Store Manager, LOEWE Mallorca New Opening
Loewe —Palma de Mallorca, Illes Balears provincia
- Jornada completa
- Español
- Ventas
- Inglés
Product Manager
HBX Group —Mallorca, Illes Balears provincia
- Jornada completa
- Español
- Inglés
- Hotel
Trading Performance Senior Analyst – Finance Business Partner
HBX Group —Mallorca, Illes Balears provincia
- Jornada completa
- Microsoft Powerpoint
- Español
- Microsoft Excel
Head of Partner Success
WebBeds —Palma de Mallorca, Illes Balears provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Oficina
Solicitud rápida
English Teacher (Curso 2026/27) - Kids&Us Inca
Kids&Us —Inca, Illes Balears provincia
- Inglés
- Enseñanza
- Gestión del tiempo
Solicitud rápida
Tech Legal Advisor
HBX Group —Mallorca, Illes Balears provincia
- Jornada completa
- Español
- Inglés
- Inteligencia artificial
Principal Solution Architect
HBX Group —Mallorca, Illes Balears provincia
- Jornada completa
- Español
- Informática
- Inglés
Digital Marketing Manager
GRUPO PACHA —Ibiza, Illes Balears provincia
- Jornada completa
- Inglés
- Hotel
- Project management
Solicitud rápida
Finance Business Partner Senior Analyst
HBX Group —Mallorca, Illes Balears provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Marketing Manager
GRUPO PACHA —Ibiza, Illes Balears provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Hotel
Solicitud rápida
Corporate System Senior Engineer
HBX Group —Mallorca, Illes Balears provincia
- Jornada completa
- Español
- Azure
- Informática
English Teacher
Kids&Us —Palma de Mallorca, Illes Balears provincia
- Inglés
- Habilidades organizativas
- Enseñanza
Solicitud rápida
English Teacher - Kids&Us Menorca: Maó
Kids&Us —Maó, Illes Balears provincia
- Media jornada
- Inglés
- Enseñanza
- Gestión del tiempo
Solicitud rápida
English Teacher Kids&Us Ciutadella - Menorca
Kids&Us —Ciutadella, Illes Balears provincia
- Media jornada
- Inglés
- Enseñanza
- Gestión del tiempo
Solicitud rápida
Salesforce Product Manager
HBX Group —Mallorca, Illes Balears provincia
- Jornada completa
- CRM software
- Español
- Informática
7d
Client Delivery Manager
Orion Health —Palma de Mallorca, Illes Balears provincia
- Jornada completa
- Español
- Inglés
- Grado
Solicitud rápida
Senior Legal Advisor
HBX Group —Mallorca, Illes Balears provincia
- Jornada completa
- Español
- Inglés
- Oficina
German Social Media and AI Content Specialist - Relocate to Greece
Next Job Abroad —Palma de Mallorca, Illes Balears provincia
- Jornada completa
- Inglés
- Machine learning
- Inteligencia artificial
Solicitud rápida
Fraud Specialist
HBX Group —Mallorca, Illes Balears provincia
- Jornada completa
- Microsoft Excel
- Inglés

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Client Operations Executive - Italian

HBX Group
Mallorca, Illes Balears provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Servicio al cliente
Inglés
Italiano
Habilidades de comunicación

Descripción completa del empleo

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

Job Description

About Us

HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality.

Role Summary

The Customer Support Executive supports Hotelbeds and Bedsonline clients with operational booking‑related requests across the full customer journey (pre‑arrival, on‑the‑spot, and post‑travel). The role delivers prompt and accurate solutions in line with service deadlines, quality guidelines, and protocols, aiming to achieve first contact resolution and high customer satisfaction.

Key Responsibilities

Handle operational requests related to bookings before arrival, during stay, and after travel.
Resolve client issues efficiently while adhering to defined service levels, quality standards, and procedures.
Provide timely and accurate information to ensure a smooth client experience.
Aim for first contact resolution whenever possible.
Escalate complex cases according to established protocols.
Maintain accurate case documentation in internal systems.
Contribute to a high‑performance, customer‑centric service culture.

Requirements

Fluent English & Italian is mandatory for this role (spoken and written).
Customer service or operational support experience; travel or hospitality background preferred.
Strong problem‑solving skills with high attention to detail.
Ability to manage multiple requests in a fast‑paced environment.
Customer‑focused mindset with a strong commitment to service quality.
Clear written and verbal communication skills.
Experience using booking, case management, or CRM systems is an advantage.

At HBX Group, we believe that diversity drives innovation and makes travel a force for good.
We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

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data empleos en ib

Client Operations Executive - Italian

Store Manager, LOEWE Mallorca New Opening

Product Manager

Trading Performance Senior Analyst – Finance Business Partner

Head of Partner Success

English Teacher (Curso 2026/27) - Kids&Us Inca

Tech Legal Advisor

Principal Solution Architect

Digital Marketing Manager

Finance Business Partner Senior Analyst

Marketing Manager

Corporate System Senior Engineer

English Teacher

English Teacher - Kids&Us Menorca: Maó

English Teacher Kids&Us Ciutadella - Menorca

Salesforce Product Manager

Client Delivery Manager

Senior Legal Advisor

German Social Media and AI Content Specialist - Relocate to Greece

Fraud Specialist

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