20 publicaciones de empleo destacadas de technical support representative en catalunya (¡Están contratando!)

Customer Service Team Leader - IT/EN/ES
Transcom —Barcelona, Barcelona provincia
- Español
- Microsoft Excel
- Servicio al cliente
Inside Sales Supervisor
Dentsply Sirona —l'Hospitalet de Llobregat, Barcelona provincia
- CRM software
- Español
- Ventas
Sales Representative (Swedish-speaking) – On-site – High Tech Industry HS03
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Habilidades de comunicación
STEM Trainee Observability
Grifols SA —Parets del Vallès, Barcelona provincia
- Microsoft Word
- Microsoft Excel
- Máster
6d
Print Inside Presales Consultant with French
HP —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Informática
- Ventas
- Inglés
- Seguro de vida
Drug Safety Officer
Instituto Grifols SA —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Inglés
- Microsoft Office
- Máster
Apprentice RA Documentation P&B
dsm-firmenich —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
Manager - Laboratory & Analytical Development
Biomat SA —Parets del Vallès, Barcelona provincia
- Jornada completa
- Grado
- Control de calidad
Executive Director, Regulatory Affairs Strategy - Cell Therapy
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Oficina
- Habilidades de presentación
Network Security Engineer
Grifols SA —Parets del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Informática
- Inglés
1d
Sr. Director, Testing & Quality Engineering. Evinova
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Informática
- Investigación
14d
HR Specialist
Hyperion Materials & Technologies —Barcelona, Barcelona provincia
- Horas extra
- Español
- Microsoft Excel
- Inglés
- Plan de pensiones
IT Digital Technology Manager
Grifols SA —Parets del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Informática
- Inglés
Project Manager - Barcelona
Hill International, Inc —Barcelona, Barcelona provincia
- Español
- Inglés
- Oficina
Membership Executive (Upselling/ Inside Sales)
EcoVadis —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Ventas
- Salesforce
- Seguro dental
Solicitud rápida
AI Solutions Analyst
Grifols SA —Parets del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- Inglés
VAC_53_2026 - LABORATORY TECHNICIAN
Institut de Recerca contra la Leucèmia Josep Carreras —Badalona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Hospital
- Inglés
5d
Service Sales Representative
Atlas Copco Group —Barcelona, Barcelona provincia
- CRM software
- Ventas
- Salesforce
5d
HTA & Modelling Science Lead
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Oficina
- Grado
Global Category Manager - IT HW / SW
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Inglés
- Project management
- Grado

Quiero recibir la alerta de empleo más reciente de technical support representative en catalunya

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Customer Service Team Leader - IT/EN/ES

Transcom -
Barcelona, Barcelona provincia

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Detalles del empleo

Cualificaciones

Español
Microsoft Excel
Servicio al cliente
Inglés
Italiano
Liderazgo

Descripción completa del empleo

Customer Service Team Leader - IT/EN/ES

Location: Spain, Barcelona

Job category: Operations

Language: English, Spanish, Italian

We’re CX fanatics, as passionate about our clients as their fans are. It’s why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fintechs, technology legends, and more. Now, we are looking for a Team Leader to drive our Customer Service operations, and we want you to join us!

We are seeking a dynamic and people-oriented Team Leader to manage our Customer Service Representatives (CSRs). In this role, you will be directly responsible for the productivity, quality, and efficiency of your assigned team. Your daily mission centers on optimizing agent performance, boosting competency development, and ensuring our team's alignment with Transcom’s high organizational standards. As a Team Leader, you will play a crucial role in ensuring the success and satisfaction of our clients and their customers.

What’s in it for you

Monthly Gross Salary: EUR 1,689.89

Great working atmosphere and a friendly team spirit with multilingual colleagues.

An ambitious and stable employer with long-term goals and a culture that roots for your success.

Paid training and continuous leadership support.

The opportunity to manage your daily tasks while driving positive, lasting change.

Collaborative teamwork towards a common goal, with genuine opportunities for internal promotion.

Join Transcom as a Team Leader!

In this role you will be responsible for:

Leadership & Team Development: Lead, mentor, and motivate your team of CSRs, fostering an inclusive work environment, open communication, and seamless cooperation.

Performance Monitoring: Track, analyze, and report on team metrics (including productivity, quality, absenteeism, punctuality, and retention), implementing targeted action plans to exceed project goals.

Continuous Feedback: Conduct regular One-to-One coaching sessions to address performance, alignment, or behavioral indicators, providing continuous feedback for professional growth.

Operational Excellence: Maintain applications, databases, and internal documentation while ensuring full compliance with company procedures and labor frameworks.

Client & Stakeholder Coordination: Collaborate closely with Quality & Training managers, HR, and business support teams to optimize campaign performance and resolve complex challenges.

What we are looking for:

Experience: proven experience in a similar leadership role managing customer service/contact center teams.

Technical Skills: Proficient in office tools, specifically a Medium level of Excel.

Language Proficiency: Italian - C1, English - C1, Spanish - C1.

Location & availability: Residing in Barcelona or the Barcelona metropolitan area, with the ability to travel to the office for occasional face-to-face client meetings and business-related engagements as needed.

Core Competencies: Advanced communication and customer orientation, robust analytical and decision-making skills under pressure, and a strong capability to organize, plan, and delegate effectively.

What Life at Transcom is like

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

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Refina tu búsqueda

technical support representative empleos en catalunya

Customer Service Team Leader - IT/EN/ES

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Sales Representative (Swedish-speaking) – On-site – High Tech Industry HS03

STEM Trainee Observability

Print Inside Presales Consultant with French

Drug Safety Officer

Apprentice RA Documentation P&B

Manager - Laboratory & Analytical Development

Executive Director, Regulatory Affairs Strategy - Cell Therapy

Network Security Engineer

Sr. Director, Testing & Quality Engineering. Evinova

HR Specialist

IT Digital Technology Manager

Project Manager - Barcelona

Membership Executive (Upselling/ Inside Sales)

AI Solutions Analyst

VAC_53_2026 - LABORATORY TECHNICIAN

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HTA & Modelling Science Lead

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Quiero recibir la alerta de empleo más reciente de technical support representative en catalunya

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