20 publicaciones de empleo destacadas de customer service representative en madrid, md (¡Están contratando!)

Customer Service Representative – French speaker
MSX International —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
NHCO Sales Representative
Chiesi Farmaceutici —Madrid, Madrid provincia
Sales Development Representative BeNeLux (Amsterdam)
SoSafe —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- CRM software
- Ventas
- Inglés
AREA SALES REPRESENTATIVE – MADRID
Grup Balfegó —Madrid, Madrid provincia
- Marketing
- Administración y dirección de empresas
- Negociación
- Seguro médico privado
9d
HR & People Capabilities Manager
Rentokil —San Fernando de Henares, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Grado
Senior Product Expert - Auto Insurance
ING Bank —Madrid, Madrid provincia
- Teletrabajo
- Inglés
- Oficina
- Máster
- Seguro de vida
- Plan de pensiones
Senior Quality Assurance Engineer
osapiens —Madrid, Madrid provincia
- Trabajo híbrido
- Azure
- DevOps
- Inglés
Solicitud rápida
Buyer, (bellow BV) (Temp Agency)
Airbus Operations SL —Getafe, Madrid provincia
- Jornada completa
- Inglés
- Project management
14d
English-Spanish Bilingual Tier 2 Technical Support Representative
Fuku —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Teletrabajo
- CRM software
- Español
- Inglés
Solicitud rápida
Beauty Advisor Madrid
PUIG —Madrid, Madrid provincia
- Ventas
- Inglés
17h
Manager of Financial Crime Compliance (FCC) Advisory ED
SCH Banco Santander, S.A. —Boadilla del Monte, Madrid provincia
- Jornada completa
- Español
- Oracle
- Inglés
- Abono gimnasio
- Seguro de vida
Station Manager
Europcar —Leganés, Madrid provincia
- Jornada completa
- Servicio al cliente
- Liderazgo
Product Security Officer
AXA —Madrid, Madrid provincia
- Inglés
- Máster
- Project management
Data Solutions Developer
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Español
- Microsoft Excel
Manager Structural Engineering, Europe
American Tower —Madrid, Madrid provincia
- Español
- Inglés
- Máster
Customer Service Representative (German AND Dutch)
MSX International —Madrid, Madrid provincia
- De 22.000 € a 24.000 € al año
- Jornada completa
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida
Sr/Principal Statistician (Sponsor-dedicated) Many possible locations (EMEA) - R Shiny experience
サイネオス・ヘルス —Madrid, Madrid provincia
- Doctorado
- Máster
Dutch Customer Service Agent
MSX International —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida
Automation Technician- Service
Enerpac Tool Group Corporation —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Grado
Site Manager
Schneider Electric —San Sebastián de los Reyes, Madrid provincia
- Jornada completa
- Inglés
- Vacaciones pagadas
- Seguro de vida

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Customer Service Representative – French speaker

MSX International -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

Microsoft Powerpoint
Francés
Microsoft Excel
Servicio al cliente
Inglés
Negociación

Descripción completa del empleo

Company Description

Are you a French speaker looking for a new opportunity in Madrid? Join an international team, build your career and work in a dynamic, multicultural environment with a permanent contract and hybrid model.

MSX International is a global leader in automotive business services, operating in more than 80 countries. Our Contact Center in Madrid brings together professionals from different backgrounds and countries, all focused on delivering excellent support and customer satisfaction for major automotive brands.

If you want to grow, learn and be part of an international team, this is your place. ✨

Job Description

As a Customer Service Agent, you will be the primary point of contact for OEM (Original Equipment Manufacturer) vehicle owners. Your mission is to manage and resolve customer cases efficiently while representing the OEM with professionalism and ensuring an excellent service experience.

Your main responsibilities:

Manage driver inquiries across multiple channels
Monitor open cases continuously until resolution
Ensure a positive customer experience throughout all interactions, even in challenging situations
Maintain customer satisfaction levels in line with project KPIs

This position is based in Madrid. The role begins with an initial on-site adaptation period. After this phase is successfully completed, the position becomes hybrid (50% remote).

Qualifications

You are a native/bilingual French speaker;
You have a good level of English (B2-C1) is required;
You have strong interpersonal skills with a persuasive and negotiation-focused attitudeand excellent communication skills;
You are proficient in MS Office365 applications (basic knowledge of PowerPoint and Excel);
You have basic knowledge of the automotive industry, including both sales and after-sales processes, is a plus.

Additional Information

What we offer:

Permanent full-time contract (40 hours/week)
Salary: €20,000 gross per year
Hybrid work: up to 50% after training
23 vacation days + 3 extra company days (26 total)
MSX Bazaar employee discounts portal
Flexible Compensation Plan (healthcare, transport, meal card, training)
Multicultural work environment
Training and development opportunities
Modern office in Albasanz, 15. Suanzes Underground.

MSX is an equal opportunities employer and encourages applications from all qualified candidates regardless of age, disability, gender, sexual orientation or background.

#LI-Hybrid

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

Solicitud rápida

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