20 publicaciones de empleo destacadas de technical support representative en barcelona, ct (¡Están contratando!)

Account Based Renewals Rep, DACH
Autodesk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Inglés
- Gestión del tiempo
3d
Data Management & Infrastructure Manager
Novartis —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Informática
- Inglés
18h
Global Category Manager - Product Engineering Services
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Inglés
- Project management
- Grado
14d
Customs Compilance & Port Security Coordinator
Noatum HOLDINGS —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Recursos humanos
Senior Director, Evidence Statistics, Real World Science & Analytics
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Investigación
- Liderazgo
Dir. DDIT Dev Regulatory Affairs
Novartis —Barcelona, Barcelona provincia
- Jornada completa
- Desarrollo de software
- Liderazgo
- SDLC
Virtual Sales Specialist
Dentsply Sirona —l'Hospitalet de Llobregat, Barcelona provincia
- CRM software
- Español
- Ventas
Construction Cost Engineering Manager , Cost Engineering, Amazon Global Procurement Organization
Amazon Spain Services, S.L.U. - B76 —Barcelona, Barcelona provincia
- Jornada completa
- Project management
- Grado
- Inteligencia artificial
8d
Global Medical Performance & Field Medical (MSL) Excellence Director, Cardiovascular, Renal & Metabolism (CVRM)
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Microsoft Excel
- Doctorado
Associate Director, Patient Safety Scientist
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Enfermería
- Microsoft Excel
- Doctorado
9d
Enterprise Business Development Representative
AvePoint —Barcelona, Barcelona provincia
- Teletrabajo
- Español
- Ventas
- Inglés
- Programa de recomendación
Solicitud rápida
Membership Executive (Upselling/ Inside Sales)
EcoVadis —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Ventas
- Salesforce
- Seguro dental
Solicitud rápida
Local Quality Assurance Manager (GDP) Iberia
Ipsen Pharma SA —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Máster
Cloud Operations Engineer
Grifols SA —Parets del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Azure
- Oracle
8d
Global Development Director Scientist
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Doctorado
- Investigación
10d
Director Global Oncology Data Strategy
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Doctorado
- Investigación
Associate Director Senior Patient Safety Scientist
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Doctorado
- Inglés
7d
Director, Regulatory Affairs Strategy - Cell Therapy
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Oficina
- Habilidades de presentación
14d
IT Business Continuity Systems Engineer
Grifols SA —Parets del Vallès, Barcelona provincia
- Jornada completa
- Español
- Inglés
13d
Apprentice RA Documentation P&B
dsm-firmenich —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Español

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Account Based Renewals Rep, DACH

Autodesk -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa
Hace 3 días

Cualificaciones

CRM software
Francés
Inglés
Paquetería
Italiano
Alemán
Gestión del tiempo

Descripción completa del empleo

The Renewals Representative, Regional Accounts, DACH, is responsible for executing end-to-end renewal motions to protect and expand the existing customer base in the DACH region. They streamline workflows, minimize manual touches, and engage in customer procurement interactions. As they progress through levels, they evolve from performing routine tasks under supervision to leading strategic initiatives and influencing organizational practices. Their work ensures customer satisfaction, retention, and growth through seat expansions and proactive engagement.

Key Responsibilities

Execute End-to-End Renewal Motions: Own and streamline renewal workflows, minimizing manual effort and ensuring timely execution
Close Renewals: Protect the existing customer base by closing renewals accurately and efficiently
Drive and Close Seat Expansions: Sell additional seats to existing buyers at time of renewals, leveraging playbooks and cross-functional strategies
Monitor Auto-Renewal Status: Track and intervene when auto-renewals are disabled to prevent churn
Customer Procurement Interaction: Collaborate with procurement teams to ensure smooth renewal execution
Provide Feedback: Share insights into products and packaging based on customer interactions

Skills

Time Management: Efficiently manage high-volume renewal cycles and optimize workflows
Customer First: Prioritize customer satisfaction and retention through proactive engagement and policy development
Communication: Apply and lead communication strategies to secure renewals and influence stakeholders
Negotiation: Engage in and lead negotiation tasks, applying creative and strategic techniques
Technical Proficiency: Use CRM and renewal tracking systems to automate workflows, analyze data, and flag exceptions
Languages: Fluent German and English required, French & Italian would be a plus

Performance Metrics

Renewal rate and retention metrics
Volume and value of seat expansions
Timeliness and accuracy of renewal execution
CRM usage efficiency and automation adoption
Customer satisfaction and feedback scores
Churn prevention and upsell signal identification

Collaboration Requirements

AE Engagement: Collaborate with Account Executives (AEs) to identify and execute cross-sell and expansion opportunities at time of renewals
Customer Success: C ollaborate with Customer Success Managers (CSMs) to identify and execute customer retention and adoption methods, as appropriate with Autodesk-led post sales engagements
Partner Engagement: Provide support to partners, escalating from light-touch assistance to strategic influence
Insight Sharing: Communicate churn risks, renewal blockers, and upsell signals across teams and geographies
Mentorship and Influence: Mentor junior team members and influence organizational practices and policies

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Autodesk has always valued flexibility in how we work. We continue to provide employees flexibility to support their work preferences wherever possible and nearly all roles are hybrid or remote, unless otherwise indicated.

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.

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technical support representative empleos en barcelona, ct

Account Based Renewals Rep, DACH

Data Management & Infrastructure Manager

Global Category Manager - Product Engineering Services

Customs Compilance & Port Security Coordinator

Senior Director, Evidence Statistics, Real World Science & Analytics

Dir. DDIT Dev Regulatory Affairs

Virtual Sales Specialist

Construction Cost Engineering Manager , Cost Engineering, Amazon Global Procurement Organization

Global Medical Performance & Field Medical (MSL) Excellence Director, Cardiovascular, Renal & Metabolism (CVRM)

Associate Director, Patient Safety Scientist

Enterprise Business Development Representative

Membership Executive (Upselling/ Inside Sales)

Local Quality Assurance Manager (GDP) Iberia

Cloud Operations Engineer

Global Development Director Scientist

Director Global Oncology Data Strategy

Associate Director Senior Patient Safety Scientist

Director, Regulatory Affairs Strategy - Cell Therapy

IT Business Continuity Systems Engineer

Apprentice RA Documentation P&B

Quiero recibir la alerta de empleo más reciente de technical support representative en barcelona, ct

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Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.

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