20 publicaciones de empleo destacadas de it support en valencia, vc (¡Están contratando!)

Business Manager - Contact Center
Assist Digital España —Valencia, Valencia provincia
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
Advanced Field Service Engineer
Beckman Coulter Life Sciences —Valencia, Valencia provincia
- Jornada completa
- Inglés
- Investigación
- Grado
- Seguro dental
- Vacaciones pagadas
Account Manager - (German speaking) - Hybrid - HR03
Concentrix —Valencia, Valencia provincia
- Jornada completa
- Ventas
- Bachillerato
SAP S/4 HANA (Procurement)
Accenture —Valencia, Valencia provincia
- Jornada completa
- Informática
- Ventas
- Grado
LLP - Planning Manager
DHL —Valencia, Valencia provincia
- Español
- Microsoft Excel
- Oracle
Digital VSM Specialst
PowerCo SE —Valencia, Valencia provincia
- Inglés
- Máster
- Grado
10d
Operational Excellence & Strategic Initiatives Senior Expert
PowerCo SE —Valencia, Valencia provincia
- Español
- Inglés
- Máster
Station Manager
Europcar —Valencia, Valencia provincia
- Jornada completa
- Servicio al cliente
- Liderazgo
Product Owner
ERNI Spain —Valencia, Valencia provincia
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Abono gimnasio
Start your Own Hiking Travel Brand - Madrid
Ventura TRAVEL —Valencia, Valencia provincia
- Teletrabajo
- CRM software
- Español
- Inglés
Solicitud rápida
Software Engineer II, Payments Platform
Flywire —Valencia, Valencia provincia
- De 38.000 € a 48.000 € al año
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
- Java
Solicitud rápida
Cybersecurity Professional - Senior Identity & Access Management (IAM) Expert (f/m/d)
Siemens —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- AWS
- Liderazgo
Client Success Manager
Flywire —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Español
- Google Suite
- Salesforce
- Teletrabajo opcional
Solicitud rápida
Renewals Specialist - Dutch - Benalmádena OR Valencia
JUJUR —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Ventas
- Inglés
Event Producer - Northern Europe
FeverUp —Valencia, Valencia provincia
- Inglés
- Desarrollo de negocios
- Project management
- Seguro dental
Solicitud rápida
Scrum Master
ERNI Spain —Valencia, Valencia provincia
- Trabajo híbrido
- Español
- Informática
- Inglés
- Abono gimnasio
Salesforce Architect Field Service
Air Liquide —Paterna, Valencia provincia
- Jornada completa
- Salesforce
- Inglés
- Máster
Rental Agent
Europcar —Valencia, Valencia provincia
- Jornada completa
- Ventas
- Servicio al cliente
DevOps Engineer & Cloud Infrastructure Expert
Loriot —Valencia, Valencia provincia
- Azure
- DevOps
- Inglés
Gas Portfolio Analyst
Octopus Energy Group —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- SQL
- Plan de pensiones
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de it support en valencia, vc

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Business Manager - Contact Center

Assist Digital España
Valencia, Valencia provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Microsoft Word
Español
Microsoft Excel
Inglés
Microsoft Office
Italiano
Liderazgo
Habilidades de comunicación
Gestión del tiempo

Descripción completa del empleo

Assist Digital is a Customer Experience Management Company.

We provide end to end services blending human and artificial intelligence to improve our customer’s business performances.

For our Valencia office we are looking for a:

Contact Center Business Manager

Who are you?

You have superb interpersonal and leadership skills which are vital for this role, as good teamwork is important for our business success
You have the ability to build consensus and relationships among team members, staff and employees.
You have excellent verbal and written communication skills
You are a creative, proactive and problem solver
You have good organizational and time management skills
You have a positive attitude and good presentation skills
You possess the ability to identify opportunities for growth
You are fluent in English and Spanish language (written and spoken)
You have good knowledge and use of the main MS Office applications (word, excel) and e-mail
You have working experience in the area, preferably coming from international business contexts

It is considered a plus:

If you have knowledge of Italian.
If you are familiar with customer-care department operations.

What are you going to do?

You will determine contact center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analysis;
You will provide inspired leadership for the organization and support worker communication with the management team.
You will ensure staff members are achieving desired service levels and take corrective action, as needed.
You will contribute information and analysis to organizational strategic plans and reviews.
You will maintain and improve contact center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades.
You will prepare performance reports by collecting, analyzing, and summarizing data and trends
You will identify and address problems and explore opportunities for the center.
You will be assisting our Human Resources department in promoting a company culture that encourages morale and performance.
You will ensure all company activities adhere to legal guidelines and policies

What do we offer?

A stimulating, international work environment with heterogeneous teams and opportunities to expand your knowledge
A path of growth aimed at enhancing your professionality
Internal training to develop professional and language skills
Ability to develop communication skills in foreign languages
Work in a newly opened and modern office in Valencia
Stimulating compensation package

Assist Digital in 2017 and 2021 has been certified as Great Place to Work in Italy.

#ThinkDigitalThinkAssist

JOIN US!

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Refina tu búsqueda

it support empleos en valencia, vc

Business Manager - Contact Center

Advanced Field Service Engineer

Account Manager - (German speaking) - Hybrid - HR03

SAP S/4 HANA (Procurement)

LLP - Planning Manager

Digital VSM Specialst

Operational Excellence & Strategic Initiatives Senior Expert

Station Manager

Product Owner

Start your Own Hiking Travel Brand - Madrid

Software Engineer II, Payments Platform

Cybersecurity Professional - Senior Identity & Access Management (IAM) Expert (f/m/d)

Client Success Manager

Renewals Specialist - Dutch - Benalmádena OR Valencia

Event Producer - Northern Europe

Scrum Master

Salesforce Architect Field Service

Rental Agent

DevOps Engineer & Cloud Infrastructure Expert

Gas Portfolio Analyst

Quiero recibir la alerta de empleo más reciente de it support en valencia, vc

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