20 publicaciones de empleo destacadas de ai automation / integration engineer en madrid, md (¡Están contratando!)

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Las Rozas de Madrid, Madrid provincia
- Jornada completa
- Informática
- Grado
- APIs
Specialist IoT Cloud Engineer Lead
Vodafone —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Informática
- DevOps
- Máster
- Seguro de vida
- Plan de pensiones
Threat-Led Detection Engineer - Lead
WTW —Madrid, Madrid provincia
- Jornada completa
- Máster
- Scripting
- Liderazgo
12d
Wayside Object Systems Software Engineer (C++)
Siemens —Tres Cantos, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Informática
- Inglés
2d
Software Development Engineer (Java&AWS), Ring
Amazon Spain Services, S.L.U. —Madrid, Madrid provincia
- Jornada completa
- Informática
- Java
- AWS
10d
DevOps Platform Engineer
Accenture —Madrid, Madrid provincia
- Jornada completa
- Azure
- Informática
- DevOps
- Seguro de vida
Solutions Architecture Engineer- Media Systems
OBS & OCS —Madrid, Madrid provincia
- Trabajo híbrido
- DevOps
- Inglés
- Java
- Vacaciones pagadas
- Teletrabajo opcional
Lead AI Architect, Madrid (M, ES)
Swiss Re —Madrid, Madrid provincia
- Jornada completa
- Azure
- Java
- Inteligencia artificial
3d
Senior Devops Engineer
Kyndryl —Madrid, Madrid provincia
- Jornada completa
- Español
- Azure
- DevOps
Technical Services Engineer - Spanish Speaking
DeepHealth —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Azure
- Informática
Solicitud rápida
Security Engineer
ailylabs —Madrid, Madrid provincia
- Jornada completa
- Azure
- Oficina
- AWS
Solicitud rápida
Associate Solutions Engineer
OneTrust —Madrid, Madrid provincia
- Jornada completa
- Informática
- Grado
- APIs
Solicitud rápida
3d
Systems Developer Engineer, Security Integrations Group
Amazon EU SARL (Spain Branch) —Madrid, Madrid provincia
- Jornada completa
- DevOps
- Sistema operativo Windows
- Java
Infrastructure Management and Provisioning - ACE - AI Factory
Roche —Madrid, Madrid provincia
- Jornada completa
- DevOps
- Sistemas ERP
- Scripting
7d
Senior Software Engineer
Once For All - Nalanda —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Azure
- Java
Senior Software Engineer
Pivotal —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Azure
- Informática
Senior QA & Reliability Engineer, Madrid (M, ES)
Swiss Re —Madrid, Madrid provincia
- Jornada completa
- Azure
- DevOps
- Inglés
JAVA Software engineer for Defense Projects
GMV —Tres Cantos, Madrid provincia
- Trabajo híbrido
- Azure
- DevOps
- Java
- Seguro dental
Manager, Software Localization Engineering
SAS —Madrid, Madrid provincia
- Trabajo híbrido
- Informática
- Máster
- Grado
Data Engineer
Turner & Townsend —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Azure
- DevOps
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de ai automation / integration engineer en madrid, md

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Las Rozas de Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Informática
IVR
Grado
APIs
Cloud
Inteligencia artificial

Descripción completa del empleo

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

Solicitar ahora

Refina tu búsqueda

ai automation / integration engineer empleos en madrid, md

Solutions Architect – Contact Center (Cloud & AI)

Specialist IoT Cloud Engineer Lead

Threat-Led Detection Engineer - Lead

Wayside Object Systems Software Engineer (C++)

Software Development Engineer (Java&AWS), Ring

DevOps Platform Engineer

Solutions Architecture Engineer- Media Systems

Lead AI Architect, Madrid (M, ES)

Senior Devops Engineer

Technical Services Engineer - Spanish Speaking

Security Engineer

Associate Solutions Engineer

Systems Developer Engineer, Security Integrations Group

Infrastructure Management and Provisioning - ACE - AI Factory

Senior Software Engineer

Senior Software Engineer

Senior QA & Reliability Engineer, Madrid (M, ES)

JAVA Software engineer for Defense Projects

Manager, Software Localization Engineering

Data Engineer

Quiero recibir la alerta de empleo más reciente de ai automation / integration engineer en madrid, md

Related Searches

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión