20 publicaciones de empleo destacadas de customer service representative en viladecans, ct (¡Están contratando!)

Customer Service Representative – Dutch speaker
MSX International —Sant Just Desvern, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
Customer Experience Representative
dsm-firmenich —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- CRM software
- Español
4d
Customer Service Representative
boatshowreview —Barcelona, Barcelona provincia
- De 14.574,10 € a 39.377,36 € al año
- Jornada completa
- Servicio al cliente
- Microsoft Office
- Habilidades de comunicación
- Seguro dental
Solicitud rápida
3h
Customer Service Representative (French-speaking) - On-site - Electrical Automotive Industry XM01
Concentrix —Barcelona, Barcelona provincia
- Horas extra
- Servicio al cliente
- Inglés
- Microsoft Office
Customer Service Representative (Danish - Speaking) - Work - from - home - TR02
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Servicio al cliente
- Inglés
Partner Support Representative (Italian-speaker) Hybrid - HI03
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Marketing
- Inglés
5d
Inside Sales (m/f)
TTI Spain (Barcelona) —El Prat de Llobregat, Barcelona provincia
- Español
- Microsoft Excel
- Ventas
6d
Customer Service Representative (Spanish-Catalan-speaking) - Onsite - Sports Industry BC01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Español
- Servicio al cliente
7d
Customer Support Coordinator
Zeitview —Barcelona, Barcelona provincia
- Teletrabajo
- CRM software
- Español
- Microsoft Excel
Solicitud rápida
1d
Customer Representative (Dutch & German-Speaking) - On Site NW02
Concentrix —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
Sales Development Representative - French Market
Sumup —Barcelona, Barcelona provincia
- Ventas
- Inglés
- POS
8d
Customer Representative (German-speaking) - Remote - Sports industry MA01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inglés
- Teletrabajo opcional
11d
Customer Representative (French-speaking) - AMER
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Inglés
14d
Global Forecasting & Insights Director
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Doctorado
- Investigación
13d
Sales Representative (Swedish-speaking) – On-site – High Tech Industry HS03
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Habilidades de comunicación
Swedish, Automotive Customer Support Agent (Hybrid)
Bosch Group —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
5d
Apprentice RA Documentation P&B
dsm-firmenich —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
Business Development Representative
Omnissa —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
Senior Sales Process Manager
Sonova —Barcelona, Barcelona provincia
- Trabajo híbrido
- CRM software
- Ventas
- Inglés
Inside Partner Sales Representative (German - speaking) - Hybrid- High Tech Industry HT05
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Ventas
- Inglés
7d

Quiero recibir la alerta de empleo más reciente de customer service representative en viladecans, ct

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Customer Service Representative – Dutch speaker

MSX International -
Sant Just Desvern, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

Microsoft Powerpoint
Microsoft Excel
Servicio al cliente
Inglés
Neerlandés
Negociación

Descripción completa del empleo

Company Description

Are you a Dutch speaker looking for a new opportunity in Barcelona? Join an international team, build your career and work in a dynamic, multicultural environment with a permanent contract and hybrid model.

MSX International is a global leader in automotive business services, operating in more than 80 countries. Our Contact Center in Barcelona brings together professionals from different backgrounds and countries, all focused on delivering excellent support and customer satisfaction for major automotive brands.

If you want to grow, learn and be part of an international team, this is your place. ✨

Job Description

As a Customer Service Agent, you will be the primary point of contact for OEM (Original Equipment Manufacturer) vehicle owners. Your mission is to manage and resolve customer cases efficiently while representing the OEM with professionalism and ensuring an excellent service experience.

Your main responsibilities:

Manage driver inquiries across multiple channels
Handle complex and escalated cases requiring deeper issue understanding
Monitor open cases continuously until resolution
Identify when a case requires escalation to higher-level or specialized teams
Ensure a positive customer experience throughout all interactions, even in challenging situations
Maintain customer satisfaction levels in line with project KPIs

This position is based in Barcelona. The role begins with an initial on-site adaptation period. After this phase is successfully completed, the position becomes hybrid (50% remote).

Qualifications

You are a native/bilingual Dutch speaker;
You have a good level of English (B2-C1) is required;
You have at least 2 years of experience in Customer Service, Contact Center, Customer Relations or related positions;
You have strong interpersonal skills with a persuasive and negotiation-focused attitudeand excellent communication skills;
You have ability to assess and manage complex cases, with strong problem-solving skills;
You are proficient in MS Office365 applications (basic knowledge of PowerPoint and Excel);
You have basic knowledge of the automotive industry, including both sales and after-sales processes, is a plus.

Additional Information

What we offer:

Permanent full-time contract (40 hours/week)
Salary: €24,000 gross per year
Hybrid work: up to 50% after training
23 vacation days + 3 extra company days (26 total)
MSX Bazaar employee discounts portal
Flexible Compensation Plan (healthcare, transport, meal card, training)
Multicultural work environment
Training and development opportunities
Modern office in Carrer de la Constitució, 1, Sant Just Desvern, Barcelona.

MSX is an equal opportunities employer and encourages applications from all qualified candidates regardless of age, disability, gender, sexual orientation or background.

#LI-Hybrid

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

Solicitud rápida

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Quiero recibir la alerta de empleo más reciente de customer service representative en viladecans, ct

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