20 publicaciones de empleo destacadas de call center a en sant adrià de besòs barcelona provincia (¡Están contratando!)

Portuguese and Spanish, Automotive Customer Support Agent (Hybrid)
Bosch Group —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
1d
TELEOPERADOR/RA COMERCIAL CON EXPERIENCIA EN GESTIÓN DE CRM ONLINE
C.F. Estudi Imatge S.L. —Granollers, Barcelona provincia
- Jornada completa
- CRM software
- Ventas
8d
ATENCIÓN AL CLIENTE CATALÁN NATIVO 25 HORAS
Konecta —Barcelona, Barcelona provincia
- 915,58 € al mes
- Español
- Servicio al cliente
- Presencial
Solicitud rápida
Teleoperador/a (Jornada parcial) - Turno Finde + Festivos (14h / sem)
Ascensores Eninter —Cornellà de Llobregat, Barcelona provincia
- Media jornada
- Seguro médico privado
Solicitud rápida
7d
Teleoperadora
teleluzygas —Barcelona, Barcelona provincia
- Desde 800 € al mes
- Jornada completa
- Español
- Sin necesidad de experiencia
Solicitud rápida
7d
PERSONAL CONCERTADOR DE VISITES TELEFÒNIC PARCIAL MATINS
Empresa ubicada a Barcelona centre —Barcelona, Barcelona provincia
- Media jornada
- Español
- Servicio al cliente
- Habilidades de comunicación
TELEOPERADORES/AS ONGS
CATSERVEISSXXI-GESTIO CTI S,L —Sant Cugat del Vallès, Barcelona provincia
- 1.425 € al mes
- Jornada completa
- Habilidades de comunicación
Telemarketing (Outbound - no cold calling) - DACH
Mettler Toledo —Cornellà de Llobregat, Barcelona provincia
- Microsoft Office
Prácticas en el departamento de Call Center
Carglass —Mollet del Vallès, Barcelona provincia
- Media jornada
- Microsoft Powerpoint
- Microsoft Excel
- Habilidades organizativas
Prácticas en el departamento Comercial y Atención al Cliente
Carglass —Mollet del Vallès, Barcelona provincia
- Jornada completa
- Ventas
- Marketing
- Servicio al cliente
- Oportunidades de crecimiento y desarrollo profesional
Teleoperador/a comercial
domestiko.com —Barcelona, Barcelona provincia
- 9,69 € por hora
- Media jornada
- Ventas
- Habilidades de comunicación
TELEOPERADOR/A (RETENCIONES) CON ALEMÁN
SOSMATIC, S.L. —Barcelona, Barcelona provincia
- De 1.750 € a 2.000 € al mes
- Jornada completa
- Trabajo híbrido
- Español
- Habilidades de comunicación
Accommodation Sales Contractor (EN/FR) – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Ventas
- Inglés
- Oficina
Teleoperador de ATC Barcelona (Puesto para profesional con discapacidad)
Zauma —Cornellà de Llobregat, Barcelona provincia
- Servicio al cliente
- Presencial
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
Teleoperadora de telemarketing
domestiko.com —Molins de Rei, Barcelona provincia
- CRM software
- Bases de datos
- Habilidades de comunicación
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
Asesor/a Comercial - Dpto. Ventas Cliente Profesional - Leroy Merlin Badalona
Leroy Merlin España —Badalona, Barcelona provincia
- Ventas
- Habilidades de comunicación
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
Especialista en Ventas | Musky
GCO Ventures —Barcelona, Barcelona provincia
- Trabajo híbrido
- CRM software
- Español
- Ventas
5d
Atención al cliente (transporte)
domestiko.com —Barberà del Vallès, Barcelona provincia
- Servicio al cliente
- Sistemas ERP
- Habilidades de comunicación
- Oportunidades de crecimiento y desarrollo profesional
TELEOPERADOR/RAS
REFORMA T 360 SL —Rubí, Barcelona provincia
- De 740 € a 1.100 € al mes
- Media jornada
- Servicio al cliente
Teleoperador/a - venta cruzada telefónica
domestiko.com —El Prat de Llobregat, Barcelona provincia
- Microsoft Excel
- Bases de datos
- Habilidades de comunicación
- Oportunidades de crecimiento y desarrollo profesional

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Portuguese and Spanish, Automotive Customer Support Agent (Hybrid)

Bosch Group -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Hace 1 día

Cualificaciones

Español
Servicio al cliente
Inglés
Portugués
Relaciones Laborales

Descripción completa del empleo

Company Description

We are a Bosch company, but we do not produce tangible objects such as DIY tools or car parts. Service is our product. We provide services and complex technology driven solutions in the area Business Process Outsourcing, and this makes us unique in the Bosch world.

We work with leading companies from the automotive, travel, tourism, building and telecommunications sectors across the world as well as other Bosch units. So besides having external client, we also work for the Bosch Group itself, helping colleagues and divisions in other areas.

As part of the Bosch group, we operate in one of its four main business areas – the Building and Energy Technologies unit. There is a historical reason for it. We used to be part of Bosch Security Systems (producer of security hardware and security solutions). For them we managed for e.g. on-going product maintenance or the emergency and monitoring call center.

Job Description

Are you passionate about technology and cars? If so, Bosch Service Solutions is the place for you. Here, you will have the opportunity to work for a leading global motor company, assisting customers who drive automobiles, motorbikes, or use power equipment.

You will provide assistance with questions on the product portfolio, import/export procedures, first-level technical support, complaints, and support with the use of the IoT technologies these vehicles are equipped with, including apps.In this role, you will utilize your language skills in Portuguese, Spanish and English, to provide outstanding customer service and support.

Manage incoming contacts such as phone calls, emails, and letters from customers: This involves promptly and professionally handling all incoming communication from customers, ensuring that their inquiries and concerns are addressed in a timely manner.
Provide information about products, resolve client queries, and explain company policies: As a customer service representative, you will be responsible for providing accurate and detailed information about the company's products, addressing any questions or concerns that customers may have, and explaining company policies in a clear and helpful manner.
Serve as a brand ambassador and provide outstanding service to clients: As a customer service representative, you will be the face of the company, representing its values and commitment to exceptional service. You will strive to provide an outstanding customer experience, building rapport with clients and ensuring that their needs are met with professionalism and care.

You bring the passion, and we'll give you the training. This role includes a company-paid training of 2-3 weeks so you can become an expert in vehicles, customer support, and internal procedures.

If you are ready to embark on a new adventure with Bosch Service Solutions and have the language skills and customer service experience, we encourage you to apply and join our dynamic and inclusive team.

What we offer:

Immerse yourself in an international network and take advantage of diverse opportunities within a global employer, including training and internal growth.
Enjoy a full-time position with a long-term contract. Your recruiter will give you more details on this.
Work Monday to Saturday, you will be working in the following rota: 09:00 a 17:00, 10:00 a 18:00 , 11:00 a 19:00.
Experience the freedom of a hybrid work setup.
Access exclusive employee discounts on Bosch Power Tools and Home Appliances, perfect for your next DIY project or home upgrade.
Thrive in a fun, rewarding working environment that encourages creativity and innovation.
Full training in customer service including automotive product portfolio, customer experience techniques, apps, IOT (Internet of Things) and software. Get ready to learn a lot!
Free psychological support in English or Spanish.
Weekly free fruit in the office to stay refreshed.
Access to private health insurance at a reduced price under Bosch’s insurance policy.
Annual Christmas box.
32 calendar days of paid holidays per year.

Qualifications

Previous customer service experience is desirable but not essential
Strong problem-solving skills and ability to handle customer queries with empathy
Positive attitude and willingness to learn

- People Person - you enjoy working in a collaborative team environment

Tech savvy and analytical
C2 level in Portuguese and Spanish, Fluency in English. Interviews will be in English. Initial training is 100% in English.

- Candidates must be based in Barcelona and hold a NIE number.
Additional Information

Diversity is an integral part of our corporate strategy and is anchored as one of our values in the “We are Bosch” mission statement. For us, diversity is reflected in the uniqueness of our associates, their personalities, experiences and perspectives. By including everyone and ensuring equal opportunities we unleash our full potential. We are dedicated to ensuring that our hiring processes are fair, inclusive, and free from bias. We are committed to hiring individuals regardless of culture, generation, race, religion an belief, neurodiversity, gender identity, sexual orientation, or disabilities.

Solicitud rápida

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Portuguese and Spanish, Automotive Customer Support Agent (Hybrid)

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