15 publicaciones de empleo destacadas de key account service expert en barcelona barcelona provincia (¡Están contratando!)

Strategic Customer Success Manager
Appspace —Barcelona, Barcelona provincia
- Teletrabajo
- Ventas
- Grado
- Seguro dental
- Seguro oftalmológico
Solicitud rápida
6d
Sales Engineering, Senior Specialist (Spanish Speaking)
Checkout.com —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
Solicitud rápida
1d
Senior DevOps Engineer
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Hospital
- DevOps
- Java
13d
Sales Compensation Planning Expert
HP —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Ventas
- Máster
- Grado
7d
Account Manager - Barcelona
ClassPass —Barcelona, Barcelona provincia
- Teletrabajo
- Ventas
- Inglés
- Negociación
Solicitud rápida
7d
Account Executive
Gartner —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Oficina
- Grado
Sales Application Specialist Biotechnology
Werfen —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Investigación
8d
Senior Atlassian Consultant
N26 —Barcelona, Barcelona provincia
- Teletrabajo
- Inglés
- Oficina
- Scripting
- Teletrabajo opcional
2d
Graduate Sales Executive (French Market)
Revolut —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inglés
- Oficina
Account Based Territory Sales Representative MFG DACH
Autodesk —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Salesforce
- Grado
2d
Graduate Sales Executive (Spanish Market)
Revolut —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Inglés
- Oficina
AWS Cloud Engineer
Sanofi —Barcelona, Barcelona provincia
- De 49.600 € a 74.400 € al año
- DevOps
- AWS
Senior Product Manager (Global Account)
Thunes —Barcelona, Barcelona provincia
- Oficina
- Servicios financieros
- Liderazgo
- Seguro de vida
Solicitud rápida
14d
Lead DevOps Engineer (Remote)
Trivelta —Barcelona, Barcelona provincia
- Teletrabajo
- Informática
- DevOps
- Oficina
Solicitud rápida
Senior Product Manager, EU
Monzo —Barcelona, Barcelona provincia
- Machine learning

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Strategic Customer Success Manager

Appspace -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Hace 6 días

Beneficios

Ayuda para bienestar físico
Seguro dental
Seguro oftalmológico
Abono gimnasio

Cualificaciones

Ventas
Grado
SaaS

Descripción completa del empleo

About Appspace:

At Appspace, we're passionate about creating better work experiences for people everywhere, and we're looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you're at your best. Plus, we take the time to help you enjoy your work, build lasting connections, and grow your role. Join the Appspace team and be a part of a culture that's helping people everywhere love where they work.

Your Role as a Strategic Customer Success Manager:

This role is for a highly experienced and passionate customer advocate who thrives in a complex technical environment. You'll be a strategic advisor to Appspace's key customers, ensuring their success and driving retention and growth. Overall, you'll be a highly strategic customer advocate with a passion for solving problems to drive success for Appspace and its key customers.

A Day in the Life of a Strategic Customer Success Manager:

Strategic Advisor: Guide customers on Appspace best practices, technology strategy, and product features. Articulate the value of the whole Appspace platform. Develop, document and execute a success plan that aligns with the customer's strategic goals.
Customer Feedback Champion: Collect feedback and identify roadblocks to inform product development, go-to-market strategy, and leadership.
Product Liaison: Bridge the gap between customers and product engineering to develop new solutions and influence the product roadmap. Be the voice of the customer.
Issue Resolution Expert: De-escalate and resolve critical customer issues, including navigating disruptions and custom integrations.
Growth Strategist: Build and execute account plans to mitigate risk, drive growth with cross-sell and expansion for your customer portfolio.
Executive Engagement: Lead in-person business reviews with C-suite executives and technical leaders within your customer. Engage the appropriate Appspace team/resource to "be in the room" to achieve successful outcomes.
Data-Driven Insights: Track key customer signals to identify healthy/unhealthy customer accounts, identify trends and areas for improvement
Sales Collaboration: Manage relationships with Sales Leadership and Account Executives in cross-sell opportunities but also general account management. Report on performance and share best practices with sales teams.
Churn & Growth Forecasting: Forecast churn and growth for your leadership team.
Team Leader: Help onboard new team members, lead training sessions, and share knowledge with peers.
In person strategic business reviews: Conduct business reviews onsite with customers and Appspace leadership, expected travel 25%

What You'll Need:

Extensive Customer Experience (5+ years): Proven track record in Customer Success, Account Management, Client Services, or similar roles.
Customer Champion: A passion for advocating for customers and acting as an extension of Appspace's customer team.
Technical Aptitude: A strong interest in and ability to learn technical concepts related to Appspace and its customers.
Independent & Decisive: Ability to manage a customer portfolio autonomously, make key decisions, and involve senior management when necessary.
Relationship Builder: Proven success building relationships with technical decision-makers, executives, and economic buyers (including procurement and strategic buyers)
Team Player: Strong collaboration skills to work effectively with Sales, Workplace Experience Services, Product, Engineering, and the Appspace Executive team.
Technical product experience or education (SaaS a must).
Proven success driving customer outcomes and strategic planning for global Fortune 500 enterprises. Align strategic initiatives with customer objectives, maximizing product adoption and fostering long-term partnerships.
Bachelor's degree (technical degree a plus).

The Perks of Working for Appspace:

For all our team members, we offer a variety of benefits from competitive salaries, employer paid medical, dental and vision coverage and mental health resources.

Additional perks include:

Flexible work schedules
Remote work opportunities
A casual dress work environment
Reduced working hours in August
Appspace Quiet Fridays (No non-essential internal meetings scheduled)
Gym allowance
Flexible retribution perks

Disclaimer:

Appspace is committed to equitable compensation practices and complies with all applicable local, state, and federal regulations. For jurisdictions that require pay scale disclosure, a general compensation range may be provided during the initial stages of the interview process. Final compensation will be based on multiple factors including experience, skills, certifications, and overall fit for the role.

If you are located in a jurisdiction with specific pay transparency requirements, we will be happy to discuss the relevant range during your application process.

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key account service expert empleos en barcelona barcelona provincia

Strategic Customer Success Manager

Sales Engineering, Senior Specialist (Spanish Speaking)

Senior DevOps Engineer

Sales Compensation Planning Expert

Account Manager - Barcelona

Account Executive

Sales Application Specialist Biotechnology

Senior Atlassian Consultant

Graduate Sales Executive (French Market)

Account Based Territory Sales Representative MFG DACH

Graduate Sales Executive (Spanish Market)

AWS Cloud Engineer

Senior Product Manager (Global Account)

Lead DevOps Engineer (Remote)

Senior Product Manager, EU

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