20 publicaciones de empleo destacadas de & organization consultant en barcelona, ct (¡Están contratando!)

Technical Support Specialist
Autodesk —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Informática
- Solución de problemas de software
- Salesforce
Account Manager Executive (German - speaking) High Tech Industry HE04
Concentrix —Barcelona, Barcelona provincia
- De 7.400 € a 20.976 € al año
- Jornada completa
- Ventas
- Inglés
Scaled Customer Success – AEC Industry Advisor, UK I
Autodesk —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Habilidades de comunicación
- Gestión del tiempo
4d
Expansion Account Representative DACH (maternity cover)
Autodesk —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Salesforce
- Grado
GTM-Support Specialist
Autodesk —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Ventas
- Salesforce
6d
Staff Data Scientist, Experimentation
Wallapop —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Programa de recomendación
Solicitud rápida
SAP Developer ABAP / FIORI / BTP (FULL-STACK)
CNT Management Consulting AG —Barcelona, Barcelona provincia
- Inglés
- Agile
- Ciencias empresariales
Senior IT Project Manager – Strategic Finance Transformation in Pharma
Fusion Consulting —Barcelona, Barcelona provincia
- Jornada completa
- Oracle
- Oficina
- Project management
- Programa de recomendación
Solicitud rápida
Business Development Manager (BDM) – HP Dimension with Google Beam
HP —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Marketing
- Desarrollo de negocios
- Parking gratuito
- Seguro de vida
13d
Agile Transformation Lead (Fintech)
Merlin Digital Partner —Barcelona, Barcelona provincia
- Trabajo híbrido
- Agile
Solicitud rápida
Incident Support Specialist
S&P Computersysteme GmbH —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
Dutch Speaking Google Ads Onboarding Account Manager
Ignite —Sabadell, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Marketing
Solicitud rápida
2d
Enterprise Integration Consultant - Snaplogic
Rojo Integrations —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
- Java
Associate Director, Strategic Consulting
CBRE —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Máster
- Ciencias empresariales
Senior OT Solution Consultant
Sun Chemical —Badalona, Barcelona provincia
- Español
- Inglés
- Manufactura
Solicitud rápida
Strategy & Execution Associate (Energy & Utilities)
Metyis AG —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Español
- Microsoft Excel
Solicitud rápida
Account Manager
Clarivate —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Success Manager EU- It
Loyal Guru —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Oficina
SAP Inhouse Consultant (PP) (m/f/d)
KION Group AG —Pallejà, Barcelona provincia
- Jornada completa
- Inglés
- Administración y dirección de empresas
- Ciencias empresariales
- Teletrabajo opcional
Foresight & Future Design Lead
Nacar Careers —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Liderazgo
- Teletrabajo opcional
Solicitud rápida
13d

Quiero recibir la alerta de empleo más reciente de & organization consultant en barcelona, ct

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Explorar empleos en más ubicaciones

& organization consultant jobs near barcelona, ct

Empleos de Staff Scientist en Barcelona, Barcelona Provincia

Empleos de Technical Support Specialist en Barcelona, Barcelona Provincia

Empleos de Customer Success Manager en Barcelona, Barcelona Provincia

Empleos de IT Project Manager en Barcelona, Barcelona Provincia

Empleos de Account Manager en Barcelona, Barcelona Provincia

Empleos de Singular Staff en Barcelona Provincia

Empleos de Senior Technical Consultant en Barcelona, Barcelona Provincia

Empleos de Healthcare Consultant en Barcelona, Barcelona Provincia

Empleos de Sap Consultant en Barcelona, Barcelona Provincia

Empleos de Consultant en Madrid, Madrid Provincia

Empleos de Technical Support Specialist en En Remoto

Empleos de Go To Market Specialist en Madrid, Madrid Provincia

Empleos de Technical Support Specialist en Madrid, Madrid Provincia

Empleos de Learning Support Teacher en Madrid, Madrid Provincia

Empleos de Technical Support Specialist en Vilanova I La Geltrú, Barcelona Provincia

Empleos de Clinical Specialist Spain en Madrid, Madrid Provincia

Empleos de Energy Consultant en Madrid, Madrid Provincia

Empleos de Sap Consultant en Barcelona Provincia

Empleos de Sap Consultant en Alicante, Alicante Provincia

Empleos de Sap Sin Experiencia en Madrid, Madrid Provincia

Technical Support Specialist

Autodesk -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Jira
Informática
Solución de problemas de software
Desarollador iOS
Salesforce
iOS
Android
Grado
Cloud
SaaS
Debugging

Descripción completa del empleo

Job Requisition ID #

26WD98836

Technical Support Specialist

Autodesk Forma connects the office, trailer, and field so customers can move through each phase of a building's lifecycle, from design and pre-construction to construction, turnover, and operations, with solutions including Forma Build, Forma Data Management, BuildingConnected Pro, and Forma Takeoff. General contractors, subcontractors, and owners around the world rely on Forma to win more work, enhance collaboration, accelerate decision-making, reduce risk, and improve overall project outcomes.

The Digital Support Technical Support Specialist is responsible for Tier II technical investigations, advanced troubleshooting, customer communication, defect validation, and technical issue resolution across Autodesk Forma products. This role partners closely with Engineering, Product, Customer Success, and frontline Support teams to resolve complex customer issues while contributing to knowledge development and continuous improvement initiatives across the support organization.

Work Schedule & Coverage Requirements

Work Schedule: Monday through Friday, 8:00 AM to 5:00 PM Central European Time (CET/CEST).

On-Call Participation: Participation in a rotating on-call program, including weekend and holiday coverage, is required to support critical customer escalations, production incidents, and business continuity needs.

Responsibilities

Case Investigation & Troubleshooting

Investigate, troubleshoot, and debug complex customer issues across cloud-based, web, and mobile applications, including root cause identification where appropriate.
Identify product defects and workflow gaps, and provide clear reproduction steps and supporting evidence for Engineering investigations.
Maintain accurate case documentation and validate engineering fixes prior to resolution.

Customer Communication & Advocacy

Provide clear, empathetic, and structured communication throughout the case lifecycle.
Translate technical findings into user-friendly explanations for customers and non-technical audiences.
Manage customer expectations and provide timely updates throughout investigations.
Advocate for customer concerns and business impact during issue resolution.

Cross-Functional Collaboration

Own Tier II escalations from investigation through resolution, ensuring timely progress and stakeholder alignment.
Partner with Engineering, Product, Customer Success, and frontline Support teams to investigate, escalate, and resolve customer issues.
Participate in case reviews, escalation discussions, and feedback loops that improve support effectiveness and product quality.
Communicate recurring issues, product gaps, and customer-impacting trends to appropriate stakeholders.

Knowledge & Enablement

Contribute to troubleshooting guides, knowledge base articles, and internal documentation.
Share technical knowledge and troubleshooting best practices with frontline Support teams.
Identify knowledge gaps and recommend opportunities for training or documentation improvements.

Continuous Improvement

Identify opportunities to improve workflows, tooling, support processes, and operational efficiency.
Contribute insights and recommendations based on recurring customer issues, debugging patterns, and support trends.
Leverage emerging technologies, including AI-assisted tools, to improve productivity, troubleshooting effectiveness, knowledge discovery, and workflow efficiency.
Support initiatives that improve product quality and the overall customer experience.

Minimum Qualifications

Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience in technical support, software troubleshooting, or a related technical discipline.
1–3 years of experience in Tier II Technical Support or a related technical support role supporting SaaS, cloud-based, web, or mobile applications.
Strong analytical, troubleshooting, and debugging skills.
Experience using Salesforce, Jira, or similar CRM and issue-tracking tools.
Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences.
Demonstrated ability to leverage emerging technologies, including AI-assisted tools, to improve productivity, troubleshooting effectiveness, and workflow efficiency.

Preferred Qualifications

Familiarity with Autodesk Forma products, including Forma Build, Forma Data Management, BuildingConnected Pro, and Forma Takeoff, or comparable construction technology solutions.
Experience supporting web, iOS, or Android applications.
Experience validating software defects and collaborating with Engineering teams during issue resolution.
Experience contributing to technical documentation or knowledge-sharing initiatives.
Familiarity with construction industry workflows and technologies.

#LI-MM2

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Solicitar ahora

Refina tu búsqueda

& organization consultant empleos en barcelona, ct

Technical Support Specialist

Account Manager Executive (German - speaking) High Tech Industry HE04

Scaled Customer Success – AEC Industry Advisor, UK I

Expansion Account Representative DACH (maternity cover)

GTM-Support Specialist

Staff Data Scientist, Experimentation

SAP Developer ABAP / FIORI / BTP (FULL-STACK)

Senior IT Project Manager – Strategic Finance Transformation in Pharma

Business Development Manager (BDM) – HP Dimension with Google Beam

Agile Transformation Lead (Fintech)

Incident Support Specialist

Dutch Speaking Google Ads Onboarding Account Manager

Enterprise Integration Consultant - Snaplogic

Associate Director, Strategic Consulting

Senior OT Solution Consultant

Strategy & Execution Associate (Energy & Utilities)

Account Manager

Customer Success Manager EU- It

SAP Inhouse Consultant (PP) (m/f/d)

Foresight & Future Design Lead

Quiero recibir la alerta de empleo más reciente de & organization consultant en barcelona, ct

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión