Do you have a commercial mindset and get energy from working with people? Are you structured and do you love to advise others when it comes to the organization and planning of meetings and events?
Your mission, should you choose to accept it…
As our brand-new Meeting & Events Intern, you support in driving commercial results for all our revenue streams and coordinate the Meeting & Event bookings for our location in San Sebastian.
No one does it better when it comes to selling the TSH concept and all of our products and services to our guests. You'll make sure that people will easily find us and come to connect in our hotel to experience our 'one of a kind', unique spaces. You'll be working to sell our meeting rooms, our awesome hotel rooms or a fabulous dinner at our restaurant. On top of that, your goal is to make each guest return and you do this by delivering the best TSH guest-experience.
In case you don't know who we are (ahem):
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
What You'll Do:
- You'll assist with answering questions and making bookings for our Commercial Partnerships. This happens through various channels such as: telephone, third parties and e-mails.
- You'll help with the development of customer accounts to drive business into our TSH San Sebastian property and to increase market/customer share in all revenue streams.
- You'll work within current business strategies and recognizing potential opportunities.
- From admin to hosting, you'll do it all. You'll prepare, update and file all correspondence.
- You'll prepare the meeting & events functions sheet with completed final and accurate details for our banqueting department.
- You'll host meetings together with the banqueting department/stakeholders.
- You're responsible for maintaining an effective follow-up system to secure business and provide an after sales service in order to secure repeat business.
- You'll assist our heroes in Finance to ensure a smooth ride - from invoicing down to payments.
- You'll compile statistics and reporting for our cluster management and commercial teams.
- You'll support with the creation and roll out of the local commercial strategy.
Who You Are:
- You're currently enrolled in university.
- You're fluent in Spanish and English with excellent communications skills (verbal as well as written).
- You have a positive, can-do attitude towards working within a team.
- You're highly organised and with a high level of attention to detail.
- You're a multi-tasker with strong problem-solving skills and a hands-on mentality
- You're sales driven and commercially savvy. Cross and upselling is a second nature to you.
- You're extremely guest and service oriented.
- You're studying within the EU.
What We Offer
- The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future
- The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change
- The chance to learn and grow in your role with the potential for future growth
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
- A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff
At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn't depend on who negotiates best.
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
